As a Conversational AI Engineer , you will be responsible for both the development and support of AI-powered voice bots, chatbot solutions for our banking clients. You will be involved in the entire lifecycle of these systems, from design and development to deployment and maintenance. Key Responsibilities: Develop and refine NLP/Gen AI models to improve bot accuracy and understanding. Troubleshoot and resolve problems related to AI models. Monitor AI systems for performance, identify potential issues, and implement corrective actions. Act as the primary point of contact for clients and provide timely and effective technical support for AI-related issues and inquiries. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Open to adjusting work hours to accommodate project timelines and client needs. Required Skills and Experience: 2+ years of experience in IT, preferably in the banking or financial industry. Bachelor’s degree in computer science, Engineering, or a related field. Strong understanding of AI concepts, including machine learning, natural language processing, and deep learning. Proficiency in Python programming language and database technologies like MongoDB and NoSQL. Experience with AI frameworks like TensorFlow, PyTorch, or Scikit-learn. Knowledge of cloud platforms (AWS, Azure, GCP) and data engineering principles. Excellent problem-solving, analytical, and troubleshooting skills. Work Location: Noida (Client base) Show more Show less
As an Enterprise Sales Manager at our company based in Mumbai, you will play a crucial role in driving sales, expanding the customer base, and generating new revenue. With 4-8 years of experience in B2B/Enterprise software sales, you will lead a high-performance SaaS sales team, build strong relationships with senior executives, and close enterprise-level deals across various industry verticals. Your responsibilities will include leading client presentations, understanding client pain points, generating sales pipeline, implementing a scalable sales process, and collaborating with internal teams for successful client onboarding. You will leverage CRM data to manage sales activity, provide feedback to product teams, and align revenue strategy with company objectives. To excel in this role, you must have a proven track record of meeting or exceeding sales quotas, experience in negotiation, and the ability to lead a sales team effectively. Excellent communication skills, both verbal and written, are essential, along with the passion and drive to contribute to the growth of the company and make a difference for our clients. A degree in business or a related field is preferred. If you are a detail-oriented individual with a passion for implementing innovative solutions and transforming the status quo, we invite you to join our team and be a part of our growing success story.,
We are looking for a highly skilled Speech AI Application Engineer to join our team, specializing in building and optimizing backend solutions for AI-driven speech processing applications. If you are passionate about developing scalable and efficient applications in the speech AI space, this role is perfect for you. Responsibilities: - Develop and maintain backend systems using Python (3+) and frameworks such as FastAPI or Flask. - Ensure application scalability and reliability using Gunicorn / Uvicorn. - Design and optimize SQL and No-SQL databases for efficient data storage and retrieval. - Work with Redis and other Caching databases to improve application performance. - Manage message queues like RabbitMQ or similar for efficient task handling. - Build and deploy applications in Docker containers, following containerization best practices. - Collaborate with the DevOps team to manage container orchestration and ensure smooth deployment workflows. - Use Git for version control and participate in code reviews to maintain clean, modular code. - Debug, troubleshoot, and resolve issues in Python applications and backend services. - Follow standard modular and clean code practices to maintain the quality and sustainability of codebases. - Collaborate with cross-functional teams, including speech scientists and machine learning engineers, to support backend tasks related to speech processing. Qualifications: - 3+ years of experience in backend development, particularly using Python3. - Hands-on experience with SQL and No-SQL databases. - Proficiency in building REST APIs using FastAPI, Flask, or similar frameworks. - Expertise in managing backend servers using Gunicorn/Uvicorn. - Experience with Docker and containerization. - Strong debugging skills and the ability to solve issues in Python applications and backend systems. - Familiarity with Redis, caching databases, and message queues such as RabbitMQ. - Proficient understanding of Git and version control best practices. - Understanding of modular programming principles and clean code methodologies. - Knowledge of speech processing and speech-related backend tasks is a plus. Good to Have: - Experience with speech AI and speech processing pipelines. - Familiarity with machine learning models and speech-related tasks in a production environment. - Experience in deploying models Benefits: - Opportunity to work on cutting-edge Speech AI applications. - Collaborative work environment with opportunities for growth and development. - Exposure to the latest technologies in the AI and Speech Processing space. Join us and contribute to transforming the future of Speech AI applications!,
We are looking for a detail-oriented Process Associate to support and execute SMS campaigns using pre-defined templates. The ideal candidate should be comfortable working with data in Excel, handling large recipient lists, and ensuring accuracy in execution. This is an excellent entry-level opportunity to build a career in operations and digital communication management. 🎯 Key Responsibilities: Manage and execute SMS campaigns using approved templates and tools Prepare and validate recipient data files in Microsoft Excel Use Excel functions such as VLOOKUP , filtering , pivot tables , and data validation to organize and clean data Coordinate with internal teams for content approval, template mapping, and escalation handling Maintain logs and reports of each campaign with performance metrics Ensure compliance with communication and data privacy standards (e.g., DND filtering, template regulations) ✅ Required Skills: Good working knowledge of Microsoft Excel (must be familiar with VLOOKUP, sorting, basic formulas) Strong attention to detail and ability to work with structured data Basic understanding of customer communication or SMS workflows is a plus Good communication skills (verbal and written) Ability to work independently and manage time effectively 🎓 Qualifications: Bachelor’s degree in any discipline (B.Com, BBA, BSc, etc.) 0–1 year of work experience (internships or academic projects in data/operations are a bonus) 💼 What We Offer: On-the-job training and mentorship Exposure to enterprise-scale customer communication systems Growth path into campaign management, CRM operations, or digital marketing A collaborative and supportive work environment
At Gnani.ai, we are revolutionizing enterprise automation through the power of Small Language Models (SLMs). Our mission is to enable businesses to unlock efficiency and transform their operations by integrating advanced AI-driven solutions. Since our inception, we have been committed to simplifying human-machine interaction and creating impactful, scalable products that address the unique challenges of modern enterprises. We are fueled by our core values of innovation, customer-centricity, and a relentless pursuit of excellence. Our diverse team thrives in a culture of collaboration, where bold ideas are encouraged, and every voice is heard. At Gnani.ai, we believe that the key to building transformative solutions lies in fostering an environment where creativity meets cutting-edge technology. Led by seasoned innovators and industry pioneers, we aim to make a global impact by driving the future of AI and automation. Our leadership team brings together decades of expertise in AI, natural language processing, and enterprise solutions, ensuring that we stay ahead of the curve in delivering game-changing products. As a rapidly growing startup, we offer immense opportunities for personal and professional growth. Here, you won't just be an employeeyou'll be a key contributor to our mission of reshaping enterprise automation. Whether you're a tech enthusiast, a problem-solver, or a creative thinker, you'll find a place to thrive at Gnani.ai. Position Overview: The Founder's Office Associate will work directly with the founding team, playing a key role in driving strategic initiatives, operational excellence, and cross-functional projects. This role requires a mix of problem-solving, analytical thinking, and excellent communication skills. You will be responsible for collaborating with internal teams, conducting research, and helping the founders with key decision-making and project execution. Key Responsibilities: - Strategic Planning and Execution: Work closely with the founders on strategic initiatives and support the creation of business plans, product roadmaps, and go-to-market strategies. - Project Management: Lead and manage high-priority cross-functional projects to ensure on-time delivery, efficiency, and alignment with the company's vision. - Market Research and Analysis: Conduct deep market research and competitive analysis to provide insights for strategic decision-making. - Business Development Support: Assist the founders in partnerships, client relationships, and business development efforts, including creating pitch decks, proposals, and negotiation materials. - Internal Communication: Act as a liaison between the founders and various departments to ensure smooth information flow and alignment across the organization. - Operational Efficiency: Identify areas of improvement within the company's processes and suggest solutions to increase overall efficiency. - Reporting and Documentation: Prepare business reports, presentations, and key metrics to assist the founders in evaluating company performance and making data-driven decisions. - Investor Relations Support: Work closely with the founders to support fundraising activities, investor communications, and preparation of key materials for meetings and updates. Key Qualifications: - Education: Bachelor's degree in Business, Engineering, or a related field. MBA or relevant advanced degree is a plus. - Experience: 2-5 years of experience in a similar role or management consulting, investment banking, or product management in a tech or SaaS environment. - Skills: - Exceptional problem-solving abilities with a data-driven mindset. - Strong project management skills, capable of juggling multiple priorities. - Excellent verbal and written communication, including the ability to create executive-level presentations and reports. - Proficiency in market research, data analysis, and business modeling. - Ability to work independently in a fast-paced environment and handle ambiguity. - Understanding of the AI/automation space and SaaS products is a strong advantage. Preferred Qualities: - Entrepreneurial mindset with a high level of ownership and accountability. - Ability to work in a dynamic, startup environment with tight deadlines and evolving priorities. - Passion for technology, AI, and the potential of automation in transforming businesses. - High attention to detail and strong organizational skills. What We Offer: - Opportunity to work directly with founders and influence key decisions. - Fast-paced, innovative environment with significant career growth potential. - Collaborative, supportive, and transparent work culture. - Competitive salary, equity options, and benefits. - Flexibility with remote work and a focus on work-life balance.,
As an HR Executive at our dynamic conversational AI startup in Bengaluru, you will play a crucial role in supporting our people operations. With 13 years of experience, you will report to the Senior HR Generalist and be responsible for various key responsibilities. Your primary focus will be on Recruitment & Onboarding, where you will assist in end-to-end recruitment processes such as job postings, resume screening, interview coordination, and scheduling with hiring managers. Additionally, you will be involved in preparing offer letters, tracking candidate statuses, and maintaining recruitment dashboards. Ensuring smooth onboarding experiences for new hires through documentation, induction scheduling, and system access setup will also be part of your responsibilities. In terms of Document Handling & Compliance, you will be tasked with collecting, verifying, and maintaining employee records and documents. It will be essential for you to ensure proper filing and confidentiality of all HR documentation, both physical and digital. Moreover, you will play a role in ensuring compliance with internal policies and employment laws. To excel in this role, you should possess 13 years of experience in an HR Executive or Coordinator role, preferably within a startup or tech environment. Strong organizational skills, attention to detail, and good communication abilities are key characteristics we are looking for. Comfort with spreadsheets, HR tools, and handling confidential data is crucial for success in this position. A self-motivated, reliable, and eager-to-learn attitude will further contribute to your effectiveness in this role. If you are passionate about bringing structure to chaos, enjoy working with people, and are driven by the opportunity to make a difference in a fast-growing team, we encourage you to apply for this exciting HR Executive position.,
You are a highly skilled Speech AI Engineer who will be part of a dynamic team, responsible for building and optimizing speech AI models across various tasks such as Speech Recognition, Language Identification, Speaker Verification, and Speaker Diarization. Your expertise should include a deep understanding of speech processing techniques, proficiency in Conformer and Transformer architectures, and hands-on experience in Python3, PyTorch, ONNX, and containerization tools. It is crucial to maintain a strong focus on clean, modular code practices in your work. Your responsibilities will involve designing, developing, and optimizing Speech AI models for different tasks, implementing and fine-tuning neural network architectures like Conformer and Transformer, employing technologies such as Python3, PyTorch, ONNX, and others for model building and deployment, debugging and troubleshooting issues in Torch, TensorFlow, and speech AI model servers, optimizing and deploying models using ONNX and other tools to ensure high performance and scalability, adhering to best practices for clean and modular code, collaborating with cross-functional teams to integrate models into production environments, and utilizing version control systems like Git and containerization for smooth deployment. To qualify for this role, you should have at least 3 years of hands-on experience with Speech AI models and architectures like Conformer and Transformer, proficiency in Python3, Torch, ONNX, and model optimization techniques, a deep understanding of speech processing concepts, experience with containerization tools (e.g., Docker) and version control systems like Git, the ability to debug and solve issues in Torch, TensorFlow, and model servers, strong problem-solving skills with attention to detail and clean coding practices. It would be beneficial if you have experience with speech AI model servers and familiarity with large-scale model deployment and optimization techniques.,
As a Conversational AI Engineer, you will play a crucial role in developing and supporting AI-powered voice bots and chatbot solutions for banking clients. Your responsibilities will span the entire lifecycle of these systems, encompassing design, development, deployment, and maintenance. Your key responsibilities will involve developing and enhancing NLP/Gen AI models to enhance bot accuracy and comprehension. You will also be tasked with troubleshooting and resolving issues related to AI models, monitoring AI systems for performance, identifying potential issues, and implementing necessary corrective measures. Additionally, you will serve as the primary point of contact for clients, offering timely and effective technical support for AI-related inquiries. To excel in this role, you should possess strong communication and interpersonal skills, along with the ability to work both independently and collaboratively as part of a team. Flexibility in adjusting work hours to accommodate project timelines and client requirements is also essential. The ideal candidate will have at least 2 years of IT experience, preferably in the banking or financial sector, and hold a Bachelor's degree in computer science, Engineering, or a related field. A solid understanding of AI concepts such as machine learning, natural language processing, and deep learning is required. Proficiency in Python programming and familiarity with database technologies like MongoDB and NoSQL are essential. Experience with AI frameworks like TensorFlow, PyTorch, or Scikit-learn is highly beneficial. Moreover, knowledge of cloud platforms such as AWS, Azure, and GCP, as well as data engineering principles, will be advantageous. Excellent problem-solving, analytical, and troubleshooting skills are also crucial for success in this role. This position is based in Noida, serving our client base. ,
We are seeking a driven and seasoned AI Project Manager with 8-12 years of proven experience in project delivery, customer engagement, and stakeholder management. The ideal candidate will have a solid background in product companies , exposure to AI-driven solutions , and a strong understanding of Indian enterprise customers . This role demands ownership of end-to-end project delivery – from planning and customer interfacing to execution and deployment – while working closely with cross-functional teams, including Product Managers, Engineering, and Customer Success. You will be instrumental in ensuring customer satisfaction, timely delivery , and alignment with business goals. The person in this role is expected to look externally to identify best-in-class delivery models, understand complex customer requirements, and drive multiple projects that improve customer experience and business outcomes. The SPM will play a pivotal role in managing AI-integrated product deliveries , working alongside engineering and design teams, and ensuring that the final solutions meet client expectations and organizational standards. Key Responsibilities Own the full lifecycle of enterprise project delivery with a focus on AI-based product implementations . Serve as the key point of contact for customer communication , ensuring expectations are well managed and consistently met. Lead customer onboarding, requirement gathering, and post-go-live support for Indian enterprise clients. Drive project governance – timelines, scope, risk management, resource planning, and reporting. Collaborate with internal product teams to ensure business goals align with client outcomes. Translate customer feedback into actionable insights for future product enhancements. Work closely with product and engineering on delivery roadmaps and agile execution. Facilitate delivery of scalable, repeatable, and quality solutions within defined time and budget. Ensure high standards of compliance, documentation, and stakeholder communication. Candidate Persona 8-12 years of Project Management experience in technology companies . Proven experience handling enterprise-level Indian customers , understanding their business culture and delivery expectations. Strong exposure to AI/ML-based product implementations or integrations. Deep understanding of Agile/Scrum delivery practices. Demonstrated ability to lead multi-disciplinary teams and manage large-scale project delivery. Skilled in using tools like JIRA, Asana, or MS Project to drive delivery metrics and transparency. Exceptional stakeholder management, communication, and problem-solving abilities. Comfortable with fast-paced environments, ambiguity, and balancing strategic thinking with execution. PMP/PRINCE2 certification is a plus. About Gnani.ai Gnani.ai is a Gen AI-based startup that is working on voice and chat based solutions for large businesses. Gen AI is the biggest innovation that is disrupting the market and we are at the heart of this disruption. Funded by one of the largest global conglomerates in the world, and backed a number of market leaders in the tech industry. Gnani.ai aims to empower enterprises with Gen AI-based speech technology. We are working with some of the largest companies in the banking, insurance, e-commerce, and financial services sectors and we are not slowing down. With aggressive expansion plans, Gnani.ai aims to be the leader in the global market for agentic solutions. We are also proud to share that Gnani.ai has been selected by the Government of India as one of the AI companies entrusted with building the nation’s first Voice-to-Voice Foundation Model —a landmark initiative that underlines our commitment to building sovereign AI infrastructure for India. Gnani.ai is building the future for customer experience and agentic solutions. If you are fascinated by Gen AI and would like to work on the latest technologies in a high-intense, fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for hard workers, who are ready to take on big challenges.
We are looking for sharp, energetic, and detail-oriented people who are passionate about selling solutions that transform the way customers engage with their customers This individual will be in a key client-facing role and take ownership of all revenue generation for the entire company: hunting for opportunities, creating a methodical, data driven sales process; filling and driving the sales pipeline; and closing enterprise-level deals across all industry verticals particularly for the accounts in Kerala. RESPONSIBILITIES: Hunt and create opportunities along with Inside sales team. Serve as the lead point of contact for all customer account management matters. Build and maintain strong, long-lasting client relationships. Negotiate contracts and close agreements to maximize profits. Develop trusted advisor relationships with key customer stakeholders and executive sponsors. Clearly communicate the progress of monthly/quarterly opportunity conversion and revenue targets to internal and external stakeholders Develop new business with new clients and/or identify areas of improvement to meet sales quotas. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare detailed Account plans for focused accounts. Collaborate with pre-sales & inside sales teams to identify and grow opportunities within territory. Assist with challenging client requests or issue escalations as needed. REQUIREMENTS AND QUALIFICATIONS: Minimum 3- 5 years of experience in B2B/Enterprise software sales with an emphasis on SaaS sales. Experience in Conversational AI domain is desirable. Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel). Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management oppportunities at a time, while maintaining sharp attention to detail. Excellent listening, negotiation, and presentation abilities. Strong verbal and written communication skills. Bachelor's degree or MBA Ability to work in an entrepreneurial work environment where self-motivated individuals succeed.