Conversational AI Engineer

As a Conversational AI Engineer, you will play a crucial role in developing and supporting AI-powered voice bots and chatbot solutions for banking clients. Your responsibilities will span the entire lifecycle of these systems, encompassing design, development, deployment, and maintenance. Your key responsibilities will involve developing and enhancing NLP/Gen AI models to enhance bot accuracy and comprehension. You will also be tasked with troubleshooting and resolving issues related to AI models, monitoring AI systems for performance, identifying potential issues, and implementing necessary corrective measures. Additionally, you will serve as the primary point of contact for clients, offering timely and effective technical support for AI-related inquiries. To excel in this role, you should possess strong communication and interpersonal skills, along with the ability to work both independently and collaboratively as part of a team. Flexibility in adjusting work hours to accommodate project timelines and client requirements is also essential. The ideal candidate will have at least 2 years of IT experience, preferably in the banking or financial sector, and hold a Bachelor's degree in computer science, Engineering, or a related field. A solid understanding of AI concepts such as machine learning, natural language processing, and deep learning is required. Proficiency in Python programming and familiarity with database technologies like MongoDB and NoSQL are essential. Experience with AI frameworks like TensorFlow, PyTorch, or Scikit-learn is highly beneficial. Moreover, knowledge of cloud platforms such as AWS, Azure, and GCP, as well as data engineering principles, will be advantageous. Excellent problem-solving, analytical, and troubleshooting skills are also crucial for success in this role. This position is based in Noida, serving our client base. ,