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Continuous Improvement Lead

Continuous Improvement Lead

Capgemini

7 - 10 years

13 - 17 Lacs

mumbai

Posted:2 days ago| Platform:

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Skills Required

six sigma service management process improvement lean itil css software development power bi adm problem management javascript jquery sql server sql tableau java stakeholder management application maintenance uipath html mysql agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by"a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations"unlock the value of technology and build a more sustainable, more inclusive world.
Your Role

Lead continuous improvement initiatives using Lean, Six Sigma, and productivity analysis.

Drive IT service management enhancements, focusing on Incident and Problem Management.

Implement automation and industrialization to improve ADM delivery efficiency.

Analyze project financials (cost/revenue), identify cost drivers, and support cost control.

Collaborate with stakeholders and clients to co-create value and present improvement outcomes.

Build dashboards and reports to track KPIs and showcase operational improvements.

Your Profile

Strong experience in ADM delivery and application maintenance processes.

Proficiency in ITIL practices and service management frameworks.

Expertise in Lean, Six Sigma, and process improvement methodologies.

Financial acumen in cost analysis, budgeting, and effort optimization.

Excellent communication and stakeholder management skills.

Hands-on experience with automation tools (e.g., UiPath, Power Automate) and data analytics platforms (Excel, Power BI, Tableau).

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Continuous Improvement Lead