Content Manager

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About the Role

ORM Content Specialist

Key Responsibilities

• Write and manage online responses to customer reviews, comments, and feedback across social and digital platforms.
• Create high-quality content that promotes positive brand perception and manages reputational risks.
• Collaborate with ORM and marketing teams to align communication tone and messaging.
• Develop PR-style content, articles, and posts to reinforce brand credibility.
• Monitor brand mentions and draft contextually relevant responses in a timely manner.
• Conduct basic sentiment analysis and assist in maintaining ORM dashboards.
• Maintain a calendar for ORM-related content activities and ensure timely execution.

Key Requirements

• Bachelor’s degree in Marketing, Communications, Journalism, or related field.
• Minimum 2 years of experience in ORM, content writing, or social media in a

  marketing or advertising agency

  .
• Excellent written and verbal communication skills.
• Strong understanding of brand tone, empathy, and online audience engagement.
• Familiarity with ORM tools such as Google Alerts, Brand24, or Talkwalker.
• Ability to manage multiple client accounts and adapt writing styles accordingly.

Why Join Us

• Work with dynamic brands and leading agency professionals.
• Opportunity to build creative and strategic ORM content.
• Supportive environment focused on learning and growth.
• Competitive pay of ₹30,000 per month.