Policybazaar logo

Contact Center Manager - Telesales- Outbound process

10 - 20 years

10 - 15 Lacs

hyderabad gurugram

Posted:2 weeks ago| Platform: Naukri logo

Apply

Skills Required

b2c outbound sales inside sales team handling sales call center operations bpo operations telesales insurance sales bpo operations management operation manager

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

  • Oversee B2C telesales operations and ensure KPI/SLA achievement.
  • Drive sales strategies, monitor performance, and implement corrective actions.
  • Manage team leaders and agents; conduct trainings, reviews, and coaching.
  • Maintain strong client relationships and lead weekly/monthly review meetings.
  • Ensure compliance with audit, security, and process standards.
  • Identify and drive process improvements for better sales outcomes.

Requirements

  • Experience in telesales or insurance sales preferred.
  • Prior experience handling large teams in a contact center environment.
  • Strong leadership, communication, and analytical skills.
  • Familiarity with CRM tools and sales analytics.
  • Ability to handle sales pressure and deliver results consistently.

How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 with the following details-

Fill the following details -

Current CTC

Expected CTC

Notice period

Team size

Total experience

Reason for change

Age

Current loc

Languages

More Jobs at Policybazaar

Urgently Hiring For Relationship Manager - Field Sales

Pune, Nagpur, Mumbai (All Areas)

1 - 6 yrs
|

INR 3 - 4 Lacs

Urgently Hiring For Relationship Manager - Field Sales

Lucknow, Kanpur, Patna

1 - 6 yrs
|

INR 3 - 4 Lacs

Assistant Manager - Sales - Gurgaon

Gurugram

7 - 12 yrs
|

INR 6 - 9 Lacs

Manager/Senior Manager - Training(Gurgaon) For DFOS Channel

Gurugram

10 - 18 yrs
|

INR 17 - 27 Lacs

Team Leader- Direct Sales || Ludhiana

Ludhiana

6 - 11 yrs
|

INR 4 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Policybazaar logo
Policybazaar

Insurance

Gurgaon Haryana

RecommendedJobs for You

Policybazaar logo

Contact Center Manager - Telesales- Outbound process

Policybazaar

hyderabad, gurugram

Hexaware Technologies logo

Tamil Voice Process - Direct Walk-In

Hexaware Technologies

coimbatore

Hexaware Technologies logo

Direct Walk In Tamil Voice Process

Hexaware Technologies

coimbatore

Malayala Manorama logo

Tele Marketing Associate

Malayala Manorama

kottayam

Sutherland logo

International Voice Process Executive

Sutherland

thane, panvel, navi mumbai

Apollo HomeCare logo

Integrator /Telecaller

Apollo HomeCare

hyderabad

Mywhy logo

Hiring For American MNCs!! 50K

Mywhy

noida, new delhi, gurugram

NLB Services logo

Quality Analyst

NLB Services

noida, gurugram

Reliable Business Solutions & Services (RBSS) logo

Bpo Telecaller For Hindi - Marathi Telecaller / HSC Pass / Fresher

Reliable Business Solutions & Services (RBSS)

mumbai, thane, navi mumbai

Teleperformance (TP) logo

Hiring For Lincare / Guardient (DULY L.O.B.) - Blended process

Teleperformance (TP)

thane, navi mumbai, mumbai (all areas)