Consultant - Claim Admin Support

You’re

RGA ready

A Brief Overview

What You Will Do

• Triaging claims in the Claims system and allocating cases to the team for evaluation on the same day
• Ensuring that all the data entry happens accurately and correct.
• Updating the Referral sheet accurately and in timely manner
• Ensure the integrity of the claims department through accurate and timely processing of data
• Ensure the integrity of the claims data is maintained and all data validations are completed as planned
• Ensure that data mappings for applicable portfolio are maintained and up to date
• Ensure any audit actions for applicable portfolio and followed up and actioned per allocated timeframe
• Reconcile decisions entered Claims database to ensure accuracy of reporting
• Highlighting and ensuring no long pending cases and regular follow-ups with client
• Maintain agreed service standards
• Provide reporting and analysis as required
• Daily/Weekly/Monthly/Yearly report to be shared as required.
• Document and follow administration procedures
  

Qualifications

• Bachelor’s Degree or equivalent experience in insurance, reinsurance or financial services.
• Freshers with Pharma or medical background can also apply.
• Previous Life Claims Administration experience Preferred
• Highly organized, delivery-orientated with the ability to proactively manage stakeholder expectations
• Good communication skills
• High level of attention to detail with analytical ability
• Intermediate MS Excel skills and exposure with MS Access
• Highly motivated, results oriented and solutions focused
• Innovative, proactive and improvement oriented
• Strong client service focus
• Ability to work effectively under pressure
• Have a curious mindset and not be afraid to challenge the status quo
  

What you can expect from RGA

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.