1070 Configuration Management Jobs - Page 36

As the IT Domain Specialist, your role is key in improving the stability and reliability of our cloud offerings and solutions to ensure continuity of service for our customers. You will be responsible for supporting the end-to-end development of key cloud platform and solutions which includes technical design, integration requirements, delivery and lifecycle management. You are a specialist across and/or within a technology domain and viewed as the go-to person in the business to provide technical support in the development and delivery of cloud infrastructure platforms and solutions. Job Description Who We Are Focus of the Role The role involves implementing and managing network alarm and configuration systems, with a strong emphasis on fault detection and performance analysis. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births Employees are entitled to 12 paid holidays per calendar year Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year Relocation support options across India, from junior to senior positions within the company Receive insurance benefits such as medical, accidental and life insurances What You ll Do Provide Production Support, Design, code, test Support Network Performance Monitoring Reporting related ecosystem components (ie, OpenText NNMi, SevOne, SevOne Data Insight, Service Assurance HP SM stacks, Kiwi Syslogs and Solarwinds NCMetc.) according to architecture and solution direction Apply agile development methodology with DevOps concept to accelerate business capability and customer experience delivery. Collaborate with architecture, solution, and delivery teams to rollout the envisioned IT roadmap Support customers and business in the utilization of our Service Value Chain offerings Design and implement responsive user interfaces using modern front-end technologies like HTML, CSS, JavaScript, and front-end frameworks (primarily React JS). Develop server-side applications and RESTful APIs using back-end technologies such as Java and Spring Boot. Integrate front-end and back-end components to create a seamless user experience. Perform database design and development, including data modelling, queries, and optimization. Ensure the applications performance, security, and scalability meet industry best practices and project requirements.. About You 3+ years experience in network alarm and configuration management implementation, consulting or technical SME role covering, Expertise in standard Network Performance Management tools specializing in fault detection. Experience in configuring Enrichment/Impact rules in the network monitoring system. Troubleshoots network performance issues. Analyses network traffic and provides capacity planning solutions. Developing custom/topology reports Must be able to handle customer environment and acquainted with High Availability and Disaster Recovery setup. Developing custom scripts in Shell/PERL for monitoring and managing application-level activities. Domain Skills- Technical knowledge of Network and SNMP along with IP addressing and Basic NW troubleshooting skills. Good knowledge on MIBs, SNMP Traps and SNMP discovery, Understanding of various Network Elements such as Routers, Switches etc and their OEM and different routing protocols - TCP/IP, BGP etc, Knowledge of Routing Configuration, IP Prefix mapping and updates, AS-SET objects and Internet Route Registry. Technology Skills- COTS Products- Network Node Manager (NNMi), NCM SolarWinds, Kiwi Syslogs, Sevone. Comfortable with various operating systems usage - Linux, Windows, Scripting - Shell, PERL, Angular JS, Database - Oracle, PostgreSQL, MySQL, Maven, GIT. Additional knowledge - Automation tools, MS office tool suite, ITIL - Incident, Change, Problem, Release, Knowledge and Configuration Management. Familiar with DevOps tools application and automation - Jira, Jenkins, Bamboo, Confluence Effective communication and facilitation with key business stakeholders to capture and represent immediate business requirements to long term strategic objectives. Strong organizational skills, with the ability to work independently as well as in a highly collaborative, team-based environment. Additional Skills - PhP, Python, Unix Shell scripting, mySQL, Basic knowledge in Rest API, Good to have Java Full-stack development with Spring MVC, Spring boot, Angular.

This Sr. Staff Engineer role is for an engineer capable of architecting, designing, and developing on the AWS platform. You will independently design and implement complex infrastructure as code for private/public cloud. You will maintain existing and new configuration management code and infrastructure and run day-to-day operations of different SaaS products. You will apply the defined design practices including Agile methodology and use sound software engineering principles to ensure that the applications are safe. You will mentor and influence other engineers in complex technical situations. You will assist security teams with the risk analysis and propose risk mitigation strategies. We believe in automation for operational tasks and are seeking an operational engineer with a developer approach. You will direct and communicate the long-term DevOps strategy, constantly building towards the future. While developers own their operations, this role will help design the next generation infrastructure through tools that will drive the evolution of our data solutions, keeping abreast of modern practices, and guiding their implementation. What you will do: Technical Responsibilities: Lead the design and development of Infrastructure components in alignment with requirements and architecture defined Lead the architecture and implementation of robust CI/CD pipelines that automate, build, test, and deployment process Lead the design and implementation of comprehensive monitoring and observability solutions Apply and mentor others on security best practices throughout the infrastructure and CI/CD pipelines Conduct technology exploration and influence application in the business Independently make design tradeoff decisions while designing multiple components of the system. Ability to generate and review the necessary documents with project teams. (requirements / design / architecture / bugs / test) Identify opportunities for automation across all aspects of the software development lifecycle Business Responsibilities: Apply strong understanding of clinical procedures to enhance product development Design and implement disaster recovery and business continuity plans that ensure the resilience and availability of critical systems Contribute to RD procedures and development of industry standards working closely with cross-functional business units General Responsibilities: Work cooperatively with RD and Project Management to ensure project success, both leading and influencing other leaders on the team Identify and lead the creation of or improvements to procedures, policies, processes, systems, and technology required Design, deploy, and manage containerized applications Hold self and others accountable to deliver high quality results with passion, energy, and drive to meet business priorities Mentor, develop and inspire others in current and future roles Lead code reviews for systems applying design principals, coding standards and best practices Design new components and systems applying various design concepts and patterns Champion DevOps best practices and promote a culture of continuous improvement Develop and maintain automation scripts and tools Technical Skills: Expertise in at least one of the cloud providers (AWS, GCP, Azure) Ability to test, build, design, deploy, and maintain continuous integration and continuous delivery process via tools such as GitHub Actions, GitLab, AzureDO. Strong understanding of networking concepts such as load balancing, firewalls Proficiency in at least one scripting language (Python, Go, Bash) Understanding of CloudNative Security technologies like CNAPP, ASPM, and other Threat detection services like AWS Guardduty. Expertise in container and container orchestration technologies like Docker, ECS, Kubernetes. Good understanding of Linux system essential for managing and troubleshooting infrastructure Ability to diagnose and resolve complex technical issues Expertise in configuration management tools to automate configurations and management of systems Programming Languages: Lead project software implementation using at least one programming skills (Python, Go) Expertise in configuration languages in Terraform, Chef, Ansible and CloudFormation Design and Development Skills: Ability to lead strategies in integrated development environments (IDE) for projects Ability to lead strategies with tools for static/dynamic analysis, memory management, code coverage and techniques for analyzing software Software Process Skills: Collaboratively influence the Software Development Life Cycle processes changes and best practices Collaboratively influence the Application Lifecycle Management /Traceability best practices and tools Collaboratively lead in creating estimates for code implementation time/resource for assigned tasks and projects Regulatory and compliance standards applied to the SDLC (Software Development Life Cycle) EDUCATION REQUIREMENTS Bachelor s degree in software engineering/ computer science or related discipline 6+ years of work experience. Travel Percentage: 10%

Exp : 10 to 12 yrs As a Product Manager for Policy Compliance, you will be responsible for translating customer use cases into actionable user stories and epics for developers. Collaborate with a cross functional team on solution architecture and feature design as well as drive engineering deliverables from conception to delivery. Work with Sr. Product Manager, solution architect(s) and other key stakeholders to ensure features delivered map to real world usage, translating customer feedback into new feature requests and feature refinements. Work directly with engineering management to ensure on time delivery of defined product features. Attend and drive engineering grooming sessions and regular scrum meetings to ensure proper PM input when needed for engineering priorities. Collaborate with Compliance PM team on prioritization of the product backlogs to develop and maintain roadmaps for internal and external stakeholders. Develop personas for each product and ensure those personas reflect each class of customer, stakeholder and internal resources that use the products Deliver product feature/solution demonstrations to customers Working closely with UX/ UI experts to create an intuitive and state of the art user interface Track product competition and ensure sales and marketing has the material needed to maximize sales efforts relative to competitors Desired Skills, Experience, and Qualifications: The candidate must possess a product management background with two years of proven product management experience in cybersecurity, cloud security, or IT compliance.. Experience in Secure Configuration management, Policy Compliance, Vulnerability management and other cybersecurity domain expertise is preferred Deep understanding of configuration management concepts, secure baselines, and operating system hardening practices. Strong familiarity with industry benchmarks ( CIS, DISA STIGs etc) and compliance frameworks (e.g., CIS, NIST, PCI-DSS, ISO 27001, DORA etc). Ability to define user stories, acceptance criteria, and prioritize feature backlogs using Agile methodologies. Advanced degree or certifications (e.g., CISSP, CISA, CISM) are a plus.. Excellent verbal and written communication skills with a proven ability to create enablement collateral (presentations, whitepapers, demos, etc)

You join the Product Development, Integration and Engineering Chapter , a global team of technical profiles, including Cloud & DevOps Engineers, located around the world who are involved in various projects for all Roche divisions. The variety of the technical profiles in the Chapter allows you to grow and get support from virtually any technical angle. As a chapter member, you are assigned a durable product team, part of a product line that is focusing on supporting the business. The Developer Platform Product Line has been established to support the software development lifecycle across Roche with an experienced team and a tools library that allow Roche Product Teams to leverage industry best practices and Roche s enterprise platforms for their DevSecOps needs. For this position which is designed to be assigned to the Development Acceleration Product in the Developer Platform Product Line , you will be designing, implementing, maintaining and managing solutions deployed in hybrid infrastructure, with a focus on developing and streamlining the software delivery life cycle by automating processes, enhancing collaboration and ensuring delivery with high quality. We expect the versatility of the common skill set of DevOps Engineers as well. Roles and Responsibilities Design, implement, maintain and manage multiple highly available solutions and platforms with thousands of users for supporting software engineers and DevOps engineers at Roche Develop and maintain technical specifications, diagrams and supporting system documentation and system architecture documentation Continuously learn and upskill on relevant technology products and methodologies, leveraging and training resources provided Participate in technical peer reviews (design reviews, code walkthroughs, test reviews and root cause analysis sessions) Champion automation and evangelize lean development Skills and experience Experience with repository managers like Artifactory, Nexus Experience with SCM tools (Git) and project management tools Experience with CI/CD tools such as Jenkins, Gitlab CI/CD and GitHub Actions. Experience in container technologies (e.g. Docker, Podman) and container platforms (e.g. Kubernetes, Rancher) Experience automating using infrastructure as code (e.g. Packer, Terraform) and configuration management (e.g. Ansible) tools and ability to understand and implement immutable infrastructure. Experience with Public (e.g. AWS, GCP, Azure) and Private clouds (e.g. VMWare, OpenStack) Experiencing building, architecting, deploying DevOps platforms (i.e., Jenkins, Gitlab, Ansible automation platform) as a developer Experience with scripting languages (bash, python) Collaboration Demonstrate excellent communication skills and ability to work collaboratively with cross-functional teams, as well as with team members in other geographic locations, across time zones and cultures. Collaborate with external offshore vendors team to increase the value delivery. Collaborate with solution vendors to renew or procure the permits/licenses, support etc. Collaborate with security teams. Collaboration with the architecture team on ensuring technical roadmaps for the solutions are technically sound and forward-looking Driving alignment with Developer Platform Product Line strategy Understand and document the Developer Platform Product Line leadership s vision and requirements. Build relationships with the appropriate customer Product Teams and stakeholders to understand their needs and requirements. Identify the gaps in toolset needs from the customer Product Team to what Developer Platform Product Line offers. Define a vision for the Developer Platform Product Line operating model and toolset service model. Build a development, process, and strategy backlog (e.g., a formal backlog in JIRA) to achieve the Developer Platform Product Line vision. Share and obtain approval for Service Model recommendations. Support delivery of the agreed-upon vision.

You join the Product Development, Integration and Engineering Chapter , a global team of technical profiles, including Cloud & DevOps Engineers, located around the world who are involved in various projects for all Roche divisions. The variety of the technical profiles in the Chapter allows you to grow and get support from virtually any technical angle. As a chapter member, you are assigned a durable product team, part of a product line that is focusing on supporting the business. The Developer Platform Product Line has been established to support the software development lifecycle across Roche with an experienced team and a tools library that allow Roche Product Teams to leverage industry best practices and Roche s enterprise platforms for their DevSecOps needs. For this position which is designed to be assigned to the Development Acceleration Product in the Developer Platform Product Line , you will be designing, implementing, maintaining and managing solutions deployed in hybrid infrastructure, with a focus on developing and streamlining the software delivery life cycle by automating processes, enhancing collaboration and ensuring delivery with high quality. We expect the versatility of the common skill set of DevOps Engineers as well. Roles and Responsibilities Design, implement, maintain and manage multiple highly available solutions and platforms with thousands of users for supporting software engineers and DevOps engineers at Roche Develop and maintain technical specifications, diagrams and supporting system documentation and system architecture documentation Continuously learn and upskill on relevant technology products and methodologies, leveraging and training resources provided Participate in technical peer reviews (design reviews, code walkthroughs, test reviews and root cause analysis sessions) Champion automation and evangelize lean development Skills and experience Experience with repository managers like Artifactory, Nexus Experience with SCM tools (Git) and project management tools Experience with CI/CD tools such as Jenkins, Gitlab CI/CD and GitHub Actions. Experience in container technologies (e.g. Docker, Podman) and container platforms (e.g. Kubernetes, Rancher) Experience automating using infrastructure as code (e.g. Packer, Terraform) and configuration management (e.g. Ansible) tools and ability to understand and implement immutable infrastructure. Experience with Public (e.g. AWS, GCP, Azure) and Private clouds (e.g. VMWare, OpenStack) Experiencing building, architecting, deploying DevOps platforms (i.e., Jenkins, Gitlab, Ansible automation platform) as a developer Experience with scripting languages (bash, python) Collaboration Demonstrate excellent communication skills and ability to work collaboratively with cross-functional teams, as well as with team members in other geographic locations, across time zones and cultures. Collaborate with external offshore vendors team to increase the value delivery. Collaborate with solution vendors to renew or procure the permits/licenses, support etc. Collaborate with security teams. Collaboration with the architecture team on ensuring technical roadmaps for the solutions are technically sound and forward-looking Driving alignment with Developer Platform Product Line strategy Understand and document the Developer Platform Product Line leadership s vision and requirements. Build relationships with the appropriate customer Product Teams and stakeholders to understand their needs and requirements. Identify the gaps in toolset needs from the customer Product Team to what Developer Platform Product Line offers. Define a vision for the Developer Platform Product Line operating model and toolset service model. Build a development, process, and strategy backlog (e.g., a formal backlog in JIRA) to achieve the Developer Platform Product Line vision. Share and obtain approval for Service Model recommendations. Support delivery of the agreed-upon vision.

Infrastructure Management: Administer and maintain Linux (Ubuntu, Kali), Windows (Servers, Workstations) and VMware environments, ensuring high availability and performance. Cloud Operations: Manage and optimize resources in AWS and Azure cloud platforms, including compute, storage, networking, and security configurations. Automation & Configuration Management: Develop and maintain automation scripts using Python, Bash, and Ansible to streamline deployment, configuration, and monitoring processes. CI/CD Pipeline Support: Develop, support and enhance continuous integration and continuous deployment pipelines. Monitoring & Incident Response: Use monitoring solutions and ticketing system to respond to system alerts and incidents, ensuring minimal downtime and rapid resolution. Documentation & Compliance: Maintain comprehensive documentation for systems, processes, and configurations; ensure compliance with internal and external standards. Collaboration & Support: Work closely with cross-functional teams to support infrastructure needs and provide technical guidance as required. Demo & Sandbox Environment Management: Design, deploy, and maintain operational demo and sandbox environments used internally and by channel partners. This includes: Environment Design: Architect isolated environments that replicate production systems for safe testing, training, and demonstrations. Customization: Tailor environments to meet specific use cases, ensuring they are representative of real-world scenarios. Automation: Implement automation to reset environments between sessions, ensuring consistency and reliability. Access Control: Manage user access to environments, ensuring secure and appropriate permissions. Monitoring & Maintenance: Regularly monitor and update environments to reflect the latest product features and improvements. Required Skills & Experience Operating Systems: Experience in Linux (Ubuntu, Kali) and Windows (Server, workstation) administration. Cloud Platforms: Experience with AWS and Azure cloud services, including EC2, S3, IAM, VPC, and Azure Active Directory. Scripting & Automation: Strong scripting skills in Python and Bash; experience with Ansible for configuration management. Web Development: Familiarity with React.js and JavaScript for developing internal tools and dashboards. Version Control & CI/CD: Experience with Git and CI/CD tools; understanding of DevOps principles and practices. Monitoring & Security: Knowledge of monitoring tools (e.g., Splunk, CloudWatch, ) and security best practices. Collaboration Tools: Experience with Jira, Confluence, and other collaboration platforms. Desirable Attributes Soft Skills: Strong problem-solving abilities, attention to detail, and effective communication skills. Team Player: Ability to work collaboratively in a team-oriented environment, sharing knowledge and supporting peers. Adaptability: Willingness to learn new technologies and adapt to evolving infrastructure needs.

Join Vonage and help us innovate cloud communications for businesses worldwide! Job Summary As a member of the Vonage Infrastructure Engineering team, you will be helping maintenance and support Vonage On Premise Infrastructure, Windows & Linux Operating Systems Builds & Patching, HPE Hardware, VMware, Storage and System Core Services (DNS, DHCP, NTP, Radius, LDAP and Email) alongside AWS EC2, Route53, ECS, IAM, S3, SES, Load Balancers, VPC, WAF and other cloud native services. An ideal candidate for this role is an individual that has a diverse and deep technical background in these technical disciplines. A Systems Engineer is responsible for supporting all aspects of the Vonage Infrastructure & Systems, Virtualized Infrastructure, Amazon Cloud Services and Infrastructure. Essential Job Functions Perform typical systems administration tasks of all Windows and Linux based physical and virtualized systems like deployment, installation, configuration, support, maintenance and administration of hardware and operating systems Evaluate hardware and operating system requirements for compliance, conformity, applicability, performance, and cost effectiveness Ensure environment is maintained, conforming to security standards, analysis of any reported vulnerabilities and applying necessary fixes and patching as necessary Administration and support for VMware and AWS cloud based Infrastructure User Access Control for Windows and Linux Systems, based on Centralized Account Management Systems like Active Directory and OpenLDAP Assist in Documentation of Processes and Procedures and ensure Team, Department and Company procedures and policies are followed and adhered Assist in the development, implementation and documentation of project-oriented tasks Configuration management of Core Operating System configuration items with Puppet and Ansible Build custom Infrastructure support tools to automate production systems provisioning, configuration and maintenance Provide 24/7 Administration and Support for Production Systems with Night & Weekend On-Call Support Specific Requirements (Technical Knowledge, Software, Etc.) Ability to listen, communicate, evaluate, problem solve, multi-task and prioritize in a high-pressure, mission-critical, and rewarding team environment Experience in deploying, installing, configuring, maintaining, administering, and troubleshooting hardware, operating systems & applications. Experience working on HPE Servers, Blade Chassis Hardware Experience in VMware Infrastructure Provisioning, Configuration and Administration Experience with Amazon Cloud Infrastructure and Services Management and Administration (EC2, Route53, ECS, IAM, S3, SES, Load Balancers, VPC, WAF and other services) Experience in configuration and maintenance of Systems with local and shared Storage Experience in Volume Management, Multi Path, ISCSI configuration Experience in programming languages Python, Ruby, Go, Perl or Bash Experience with Git or other source control systems Experience with Configuration Management tools such as Chef, Puppet or Ansible Experience in Core Infrastructure services like DNS, DHCP, NTP, Radius, LDAP and Email Understanding of Container Environments (Docker, Kubernetes) Understanding of Network Infrastructure and fundamentals on Switches, Router and VLAN configurations Tenure Minimum 4+ Years of experience in a Systems Administrator/Engineer Position Education: Bachelors in Computer Science or related field. (Equivalent experience or expertise considered) # LI -CK1 There s no perfect candidate. You dont need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if youre passionate about what you could achieve at Vonage, wed love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Must to have :- The Genesys PureCloud Developer generates solutions based management and automation of cloud provisioning tasks, customer support and administration of Managed Cloud Environments (MCEs), workflow and tools development, cloud architecture, and service administration. The Genesys PureCloud Developer shouldConfigure and manage MLPs Virtual Network in Genesys PureCloud, establish our core services in the VNET, enable Genesys PureCloud to serve as a part of MLPs network Develop scripts to automate the deployment of resource stacks and associated configurations Utilize native Genesys PureCloud services to meet the firms technology and resiliency requirements Drive Identity and access and configuration management, and monitoring strategy for Genesys PureCloud Lead design process for network connectivity to Genesys PureCloud Extend MLP standard systems management processes into the cloud including change, incident, and problem management Establish and implement monitoring and management infrastructure for both availability and performance management Establish internal pricing and instance selection model for Genesys PureCloud virtual machines Integrate Genesys PureCloud management tooling with MLP including automation of spin-up and spin-down and billing approvals Design and implement data protection options, including HA and BCP protection in Genesys PureCloud Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Contact Center. Experience5-8 Years.

Do RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. F ollowing the organization's policies relating to employment KEY S AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: Software Asset Management. Experience5-8 Years.

Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. Job Role Should have strong understanding and in-depth knowledge of Physical Synthesis and Synthesis methodologies with leading industry standard tools. Experience with writing timing constraints for synthesis, STA, timing closure and pipelining at different levels for performance optimization and timing closure. Experience in all aspects of timing closure for multi-clock domain designs. Should be familiar with MCMM synthesis and optimization. Should have good understanding of low-power design implementation using UPF. Experience with scripting language such as Perl/ Python, TCL. Experience with different power optimization flows or technique such as clock gating. Should be able to work independently with design, DFT and PD team for netlist delivery, timing constraints validation Should be able to handle ECOs and formal verification and maintain high quality matrix Skill Set * Proficiency in Python/Tcl * Familiar with Synthesis tools (Fusion Compiler/Genus), * Fair knowledge in LEC, LP signoff tools* Proficient in VLSI front end design steps- Verilog/VHDL, Synthesis, QoR optimization & Equivalence Checking* Familiarity with standard software engineering practices like Version Control, Configuration Management, Regression is a plus* Should be sincere, dedicated and willing to take up new challenges Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. Additional Job Role Work on Logic & Physical aware Synthesis with Low Power, QoR optimization and Netlist Signoff flows. Work on Logic equivalence check and low power check clean up. Work on constraints development by interacting with designers and help in porting constraints from block to top-level. Should be able to handle multiple projects by leading a team of 3 to 5 members and deliver. Should be able to lead implementation flow development effort independently by working closely with design team and EDA vendors. Should be able to drive new tool evaluation, methodology refinement for PPA optimization. Should be sincere, dedicated and willing to take up new challenges. Skill Set Proficiency in Python/Tcl. Familiar with Synthesis tools (Fusion Compiler/Genus). Fair knowledge in LEC, LP signoff tools. Proficient in VLSI front end design steps- Verilog/VHDL, Synthesis, QoR optimization & Equivalence Checking Familiarity with standard software engineering practices like Version Control, Configuration Management 3+ years with MTech or BTech with Hardware Engineering or related work experience Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Minimum of 5+ (IP Integration Engineer) years of telecom experience in IP/MPLS /Nuage domain. Good knowledge of IP technical solutions - IPV4, IPV6, routing, switching, mpls Understanding of Service providers network operation Understanding of ip/mpls, services l2 vpn, l3 vpn , vll , wbx, leaf, spine etc. Hands-on in configuring routers/switches with Command Line Interface , Huwaei, Huwaei, Huwaei Cisco CCNA/CCNP of other vendors equivalent (e.g CCNA, JNCIA Huwaei) Knowledge of all or part of the set of protocols for IP/MPLSIGP, BGP, RSVP, LDP, etc and Mobile networks related interfaces and protocols 2G-3G-4G IP certifications in one or more suppliers (Nokia SRC, Huwaei, Juniper) are highly recommended, - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Business Information Hitachi Energy is currently looking for an R D Associate Engineer for the High Voltage Business to join their team in Vadodara, India. This team seeks a skilled and motivated individual. Hitachi Energy is a leader in high-voltage technology, offering a wide range of high-voltage products up to 1, 200-kilovolt (kV) helping enhance the safety, reliability and efficiency of power networks while minimizing environmental impact. Our technology leadership continues to facilitate innovations in power transmission, enabling smart grids and enhancing eco-efficiency. Hitachi Energy s EconiQ high-voltage portfolio eliminates SF6 with reliable and scalable solutions for the lowest carbon footprint. The EconiQ line has achieved two world s first - the replacement of SF6 in existing high-voltage equipment called EconiQ Retrofill and the breakthrough SF6-free 420 kV circuit-breaker. Hitachi Energy has placed sustainability at the heart of its Purpose and is advancing a sustainable energy future for all. The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible in accommodating business requirements and experience in working with diverse groups and cultures. The ability to multitask deliver within timelines is essential. The candidate will have excellent communications skills. Mission Statement Perform configuration management in product care team. Also have experience of working with Windchill PLM system. Create modify BOM in SAP. . Follow maintain the standard procedure of change management for every workflow. Built various configurations and BOM in SAP as per requirements. Participates constructively within team discussion. Shares own technical knowledge and support colleagues in applying processes and tools to ensure timely and high-quality results. Shows solid documentation skills and writes technical reports independently. Strong knowledge in HVPLM / Creo / SAP (ERP) system. Strong knowledge of various variants available in GIS modules-based selection criteria and variability. Your Responsibilities Hands-on experience of 3D model/PLM tools like Creo, Windchill and SAP (ERP) Manufacturing knowledge (casting, machining, forging, welding, bending, injection molding etc. ) Experience of drawing, BOM, GDT, tolerance stack up analysis. Knowledge of high voltage GIS modules and bay configuration Create 3D models and 2D drawings proficiently for HV GIS components using Creo tool. Knowledge of material and its standards (ISO, DIN, IS) Knowledge of product change management process. Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background B. E. / B. Tech Mechanical with 8 to 12 years of experience. Ability to work in a global environment. Innovative creative thinking ability. Coordination with various cross functional stakeholders. Proficiency in both spoken written English language is required. . Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .

Provide support on windows platform. Installation, Configuration and Administration of Windows7 / Windows 8 and windows 10. Troubleshoot problems All Model Desktop & Laptop Hardware and OS Configuring of Driver & Devices. Configuration New user PC & Profile, IP Address and LAN. Troubleshooting, installing and configuring Mail Clients like MS-Outlook and Troubleshooting mail problem. Solve internet related problem Configuration Basic TCP/IP Setting. User account creation, User account deletion and modifying Users assigning permissions. Remote management through Team Viewer, VNC, & Remote Desktop to solve Windows and Software issue. Installation, configuration and maintenance of Network Printers. Install and upgrade hardware and software components. Take care of all the internal office softwares support. Provide technical support to Remote users. Maintenance of Systems Hardware

Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Minimum Qualifications: "¢ Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. * Work with multiple SOC Design teams to rollout robust Logic Synthesis, UPF synthesis, QoR optimization and netlist Signoff flows * Provide implementation flows support and issue debugging services to SOC design teams across various site * Develop and maintain 3rd party tool integration and product enhancement routines * Should drive new tool evaluation, methodology refinement for PPA optimization Skill Set * Proficiency in Python/Tcl * Familiar with Synthesis tools (Fusion Compiler/Genus), * Fair knowledge in LEC, LP signoff tools * Proficient in VLSI front end design steps- Verilog/VHDL, Synthesis, QoR optimization & Equivalence Checking * Familiarity with standard software engineering practices like Version Control, Configuration Management, Regression is a plus * Should be sincere, dedicated and willing to take up new challenges Experience 3 to 5 years of experience in RTL,UPF & Physical aware Synthesis for cutting edge technology nodes, logic equivalence checking, Scripting and Netlist Timing Signoff

Experience Bucket 4 to 7 years Job description Knowledge in Linux/Unix Administration Knowledge in networking Knowledge of wide variety of open source technologies/tools and cloud services Knowledge of best practices and IT operations in an always-up, always-available service Participate in oncall rotation. Good English communications skills Strong background in linux networking ( ip, iptables, ipsec ) Knowledge of working with MySQL A working understanding of code and script ( egPerl/Golang preferred ) Knowledge of automation/configuration management using either saltstack or equivalent Hands on experience in private and public cloud environmentsKnowledge of the following will be a plus: Implementation of cloud services on linux using kvm/qemu DCOS (mesos & mesos frameworks) aerospike ( nosql ) perl/golang galera openbsd Data center related activities ( Rarely needed ) PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

SRE - System Engineer Experience 4 to 7 years Job description Knowledge in Linux/Unix Administration Knowledge in networking Knowledge of wide variety of open source technologies/tools and cloud services Knowledge of best practices and IT operations in an always-up, always-available service Participate in oncall rotation. Good English communications skills Strong background in linux networking ( ip, iptables, ipsec ) Knowledge of working with MySQL A working understanding of code and script ( egPerl/Golang preferred ) Knowledge of automation/configuration management using either saltstack or equivalent Hands on experience in private and public cloud environmentsKnowledge of the following will be a plus: Implementation of cloud services on linux using kvm/qemu DCOS (mesos & mesos frameworks) aerospike ( nosql ) perl/golang galera openbsd Data center related activities ( Rarely needed ) PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

SRE - System Engineer Job description Knowledge in Linux/Unix Administration Knowledge in networking Knowledge of wide variety of open source technologies/tools and cloud services Knowledge of best practices and IT operations in an always-up, always-available service Participate in oncall rotation. Good English communications skills Strong background in linux networking ( ip, iptables, ipsec ) Knowledge of working with MySQL A working understanding of code and script ( egPerl/Golang preferred ) Knowledge of automation/configuration management using either saltstack or equivalent Hands on experience in private and public cloud environmentsKnowledge of the following will be a plus: Implementation of cloud services on linux using kvm/qemu DCOS (mesos & mesos frameworks) aerospike ( nosql ) perl/golang galera openbsd Data center related activities ( Rarely needed ) PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Job Summary : As a Principal Engineer Validation & DevOps, you will be responsible for establishing and managing the processes, tools, and frameworks necessary for rigorous validation of our software and systems, as well as building and maintaining a robust DevOps infrastructure. You will serve as a technical leader, guiding cross-functional teams to ensure that our products meet the highest standards of quality, reliability, and performance. This role combines deep technical expertise with strategic planning and process optimization, driving improvements in product validation, automation, and continuous delivery. Key Responsibilities : Validation Leadership : - Design, implement, and manage comprehensive validation strategies and testing methodologies to ensure the reliability, accuracy, and performance of our products. - Develop and maintain automated testing frameworks and continuous validation pipelines that integrate with our development lifecycle. - Oversee the validation of both hardware and software systems in partnership with quality assurance and product teams. DevOps Strategy & Execution : - Architect and implement a scalable DevOps infrastructure that supports rapid development, deployment, and continuous integration/continuous deployment (CI/CD) pipelines. - Develop and integrate automation scripts, configuration management, and monitoring solutions to optimize the release process and ensure system stability. - Collaborate with engineering, operations, and security teams to implement best practices for infrastructure as code (IaC), containerization, and cloud-based deployments. Cross-Functional Collaboration & Mentorship : - Partner with engineering, product, customer support teams to define technical requirements and ensure alignment between development and operational objectives. - Mentor and lead a team of validation engineers and DevOps specialists, fostering a culture of excellence, innovation, and continuous improvement. - Serve as a subject matter expert in validation methodologies and DevOps practices, regularly sharing insights, conducting technical reviews, and facilitating knowledge transfer within the organization. Process Optimization & Innovation : - Evaluate, select, and integrate state-of-the-art tools and technologies to enhance both validation and DevOps processes. - Establish key performance indicators (KPIs) and reporting metrics to measure the efficacy of the validation and deployment pipelines. - Drive initiatives to identify and resolve bottlenecks in the build, test, and deployment processes, ensuring end-to-end quality and performance. Technical Leadership & Architecture : - Provide technical direction for the design and maintenance of systems that support automated validatio n, testing, and continuous integration/deployment. - Contribute to the overall product roadmap by identifying opportunities to improve operational efficiency and system resilience. - Lead cross-disciplinary projects, ensuring that validation and operational aspects are integral to the overall system architecture. Required Qualifications : Educational Background : - Bachelors or Masters degree in Computer Science, Electrical/Computer Engineering, or a related field. Advanced degrees or relevant certifications are a plus. Professional Experience : - 10+ years of experience in software engineering, with significant exposure to validation, DevOps, and infrastructure automation. - Demonstrable experience in architecting and implementing CI/CD pipelines, automated testing frameworks, and large-scale deployment solutions. - In-depth knowledge of scripting languages (e.g., Python, Shell), configuration management tools (e.g., Ansible, Chef, Puppet), containerization technologies (Docker, Kubernetes), and cloud platforms (AWS, Azure, GCP). Technical Skills : - Strong understanding of software validation methodologies, test automation, and quality assurance best practices. - Hands-on expertise with version control systems, build automation tools, and monitoring solutions. - Proven ability to design and implement infrastructure as code (IaC) and leverage container orchestration systems. Leadership & Communication : - Excellent leadership and mentoring skills, with a track record of building and guiding high-performing teams. - Outstanding problem-solving, analytical, and communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical stakeholders. - Strong project management skills and experience driving cross-functional initiatives to successful completion.

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. How will you fulfill your potential Work with a global team of highly motivated platform engineers and software developers building integrated architectures for secure, scalable infrastructure services serving a diverse set of use cases. Partner with colleagues from across technology and risk to ensure an outstanding platform is delivered. Help to provide frictionless integration with the firm s runtime, deployment and SDLC technologies. Collaborate on feature design and problem solving. Help to ensure reliability, define, measure, and meet service level objectives. Quality coding & integration, testing, release, and demise of software products supporting AWM functions. Engage in quality assurance and production troubleshooting. Help to communicate and promote best practices for software engineering across the Asset Management tech stack. Basic Qualifications A strong grounding in software engineering concepts and implementation of architecture design patterns. A good understanding of multiple aspects of software development in microservices architecture, full stack development experience, Identity / access management and technology risk. Sound SDLC and practices and tooling experience - version control, CI/CD and configuration management tools. Ability to communicate technical concepts effectively, both written and orally, as we'll as interpersonal skills required to collaborate effectively with colleagues across diverse technology teams. Experience meeting demands for high availability and scalable system requirements. Ability to reason about performance, security, and process interactions in complex distributed systems. Ability to understand and effectively debug both new and existing software. Experience with metrics and monitoring tooling, including the ability to use metrics to rationally derive system health and availability information. Experience in auditing and supporting software based on sound SRE principles. Preferred Qualifications 3+ Years of Experience using and/or supporting Java based frameworks & SQL / NOSQL data stores. Experience with deploying software to containerized environments - Kubernetes/Docker. Scripting skills using Python, Shell or bash. Experience with Terraform or similar infrastructure-as-code platforms. Experience building services using public cloud providers such as AWS, Azure or GCP.

The Service Management Office is looking for an experienced IT Service Management Analyst to assist with our Service Management processes with a focus on Configuration Management using ServiceNow ITOM. You will perform the day-to-day delivery of Configuration Management services to the organization, taking general direction from the ITOM Manager, and specific direction from the Configuration Management Process Owner. This includes the ongoing definition and improvement of service management policies, processes, procedures and their supporting tools. You will also work closely with cross-functional teams to maintain and improve the health of the CMDB, supporting the organizations IT service management goals as well as encouraging the adoption of ITIL practices (IT Infrastructure Library) throughout Global SAS IT. Specific responsibilities include but are not limited to: Performing operational activities as defined by Configuration Management policies and procedures, ensuring alignment with industry best practices and organizational goals Working to fulfill Configuration Management Service Requests as assigned Engaging with strategic projects to ensure Configuration Management can deliver required functionality within project timeframes Providing guidance and training to cross-functional teams on CMDB processes, procedures, and best practices Collaborating with IT and non-IT stakeholders, ServiceNow Product Owners, Architects, Developers, and Process Owners to improve IT service management processes and enhance customer experience and efficiencies Running and delivering reports as required Collecting and reporting metrics as required Identifying service improvement opportunities Required Qualifications: Education and Experience: Bachelor s degree in Computer Science or related field plus seven years experience in IT. An equivalent combination of education, training, and experience may replace these requirements. Technical: Strong knowledge of ServiceNow CMDB and ITOM and how the health of the CMDB impacts ITOM and ITSM processes Experienced in Agile and Scrum, including writing and updating sprint stories General familiarity with IT on-premise and cloud architectures: Linux & Windows Servers, Virtual Instances, Databases, Firewalls, Routers, AWS, Azure, etc Skills: Outstanding attention to detail Excellent analytical and problem-solving skills Strong communication, collaboration and troubleshooting skills Demonstrated ability to plan, organize and deliver deliverables Good understanding of ITIL processes and best practices Ability to manage multiple priorities and shift focus as urgent issues arise Ability to work in a strong team environment as well as independently. You re curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferred Qualifications: 3 plus years of hands-on experience with ServiceNow ITOM and ITSM with a focus on the CMDB ITIL Foundation Certification SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

About us: Hiver gives teams the simplest way to deliver outstanding and personalized customer service As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale We re a top-rated product on G2 and rank very highly on customer satisfaction At Hiver, we obsess about being world-class at everything we do Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers We re profitably run and are backed by notable investors K1 Capital led our most recent rou of $27 million Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator OpportunityHiver is searching for a dedicated DevOps Intern to join our DevOps/Site Reliability Engineering (SRE) team This role focuses on ensuring the smooth operation of all user-facing services and production systems Youll collaborate closely with the Product teams to enhance the complete service lifecycle, from inception and design to deployment, operation, and optimization Our team emphasizes continuous improvement of tools, processes, tests, and technology, fostering a culture of ongoing learning and growth What you will be working on:Assist in maintaining the uptime of our infrastructure hosted on AWS & GCP Provide support for Production Infrastructure and contribute to resolving recurring issues Collaborate with various Engineering Teams to implement solutions for Performance, Scalability, and Security Troubleshoot and enhance the deployment and release processes for our infrastructure, leveraging AWS (EC2), Kubernetes, and GitHub Actions Contribute to building and maintaining Hivers Core Infrastructure components, enabling scalability and support for thousands of concurrent users What we are looking for:Currently pursuing a degree in Computer Science or a related field Basic understanding of DevOps principles and system administration Familiarity with Linux and fundamental operating system concepts Exposure to a Configuration Management Tool (Ansible preferred) Knowledge of networking protocols (HTTP/HTTPS, SSH, TCP, UDP) Familiarity with containerization (Docker, Kubernetes) Experience working with Cloud platforms, particularly AWS Scripting skills in Python or Bash Familiarity with monitoring tools like DataDog, CloudWatch, or Grafana is a plus Exposure to a CI/CD setup, especially Jenkins Familiarity with the ELK stack is advantageous Internship Path to Full-Time Employment This internship is designed to provide you with hands-on experience and mentorship Depending on your performance and the availability of full-time positions, there may be an opportunity for you to join Hiver as a DevOps Engineer or a Site Reliability Engineer upon successful completion of the internship We value talent and are excited to provide a pathway for interns to transition into full-time roles We look forward to welcoming a dedicated and enthusiastic intern to our team to collaborate on exciting projects and contribute to our mission of ensuring the reliability and scalability of our innovative products

Job Role & Responsibilities Collaborate with teams to design, build, and deliver solutions implementing serverless, microservices-based, IaaS, PaaS, and containerized architectures in AWS, Azure, and GCP cloud environments. Develop reusable and parameterized Infrastructure as Code (IaC) templates for the automated deployment of cloud resources using Terraform and/or CloudFormation. Build and manage CI/CD pipelines using AWS CodeBuild, CodeDeploy, CodePipeline, and equivalent tools in Azure DevOps and Google Cloud Build. Integrate 3rd party tools with CI/CD processes (e.g., SonarQube). Perform configuration management using industry-standard DevOps tools (e.g., Ansible). Implement scripting to enhance build, deployment, and monitoring processes using PowerShell, Bash, or Python. Work with Windows and Linux systems in cloud environments. Install, configure, and manage DevOps tools across AWS, Azure, and GCP. Required Skills 8+ years of senior-level experience in AWS, Azure, and GCP in a DevOps or Engineering role, with a proven track record in client communications and project management. Strong leadership and team management skills, including mentoring junior team members. Expertise in DevOps tools and concepts, including Docker, Kubernetes (K8s), Terraform, and multi-cloud environments. Ability to develop and lead CI/CD pipelines using AWS, Azure, and GCP-native tools. Strong understanding of Cloud Networking, including VPCs, NSGs, DNS, and Routing. In-depth knowledge of Linux and Windows operating systems, including endpoint protection. Experience diagnosing and troubleshooting complex system and application issues, with the ability to provide strategic solutions. Exceptional problem-solving, analytical, and critical thinking skills. Excellent communication and interpersonal skills, with the ability to manage client relationships and explain technical concepts to non-technical stakeholders.

Nice to meet you! We re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you ll find it here. About the job The Service Management Office is looking for an experienced IT Service Management Analyst to assist with our Service Management processes with a focus on Configuration Management using ServiceNow ITOM. You will perform the day-to-day delivery of Configuration Management services to the organization, taking general direction from the ITOM Manager, and specific direction from the Configuration Management Process Owner. This includes the ongoing definition and improvement of service management policies, processes, procedures and their supporting tools. You will also work closely with cross-functional teams to maintain and improve the health of the CMDB, supporting the organizations IT service management goals as well as encouraging the adoption of ITIL practices (IT Infrastructure Library) throughout Global SAS IT. Specific responsibilities include but are not limited to: Performing operational activities as defined by Configuration Management policies and procedures, ensuring alignment with industry best practices and organizational goals Working to fulfill Configuration Management Service Requests as assigned Engaging with strategic projects to ensure Configuration Management can deliver required functionality within project timeframes Providing guidance and training to cross-functional teams on CMDB processes, procedures, and best practices Collaborating with IT and non-IT stakeholders, ServiceNow Product Owners, Architects, Developers, and Process Owners to improve IT service management processes and enhance customer experience and efficiencies Running and delivering reports as required Collecting and reporting metrics as required Identifying service improvement opportunities Required Qualifications: Education and Experience: Bachelor s degree in Computer Science or related field plus seven years experience in IT. An equivalent combination of education, training, and experience may replace these requirements. Technical: Strong knowledge of ServiceNow CMDB and ITOM and how the health of the CMDB impacts ITOM and ITSM processes Experienced in Agile and Scrum, including writing and updating sprint stories General familiarity with IT on-premise and cloud architectures: Linux & Windows Servers, Virtual Instances, Databases, Firewalls, Routers, AWS, Azure, etc Skills: Outstanding attention to detail Excellent analytical and problem-solving skills Strong communication, collaboration and troubleshooting skills Demonstrated ability to plan, organize and deliver deliverables Good understanding of ITIL processes and best practices Ability to manage multiple priorities and shift focus as urgent issues arise Ability to work in a strong team environment as well as independently. You re curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferred Qualifications: 3 plus years of hands-on experience with ServiceNow ITOM and ITSM with a focus on the CMDB ITIL Foundation Certification SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Responsibilities: Architect, build, and maintain highly scalable, resilient, and secure cloud infrastructure (e.g., AWS, Azure) tailored for high-throughput media applications. Lead the design, development, and continuous enhancement of sophisticated CI/CD pipelines to automate the build, test, and deployment of our media products and services. Champion and implement Infrastructure as Code (IaC) principles and practices using tools like Terraform, CloudFormation, or Ansible across all environments. Drive the strategy and implementation for containerization (Docker) and orchestration (Kubernetes - EKS, AKS) of media-centric applications. Establish and manage comprehensive monitoring, logging, alerting, and observability solutions (e.g., Prometheus, Grafana, ELK Stack, Datadog) to ensure optimal performance and rapid incident response for media services. Define and enforce application security best practices (DevSecOps) throughout the agile Software Development Lifecycle (SDLC). Mentor and provide technical leadership to DevOps engineers, fostering a culture of innovation, collaboration, and continuous improvement in cloud and DevOps practices. Establish technical design principles and operational best practices, driving their adoption across product portfolios to integrate operational readiness into the development lifecycle. Collaborate closely with software engineering, QA, and product teams to define infrastructure requirements, troubleshoot complex issues, and ensure the successful delivery of high-quality media technology solutions. Lead efforts in performance optimization, cost management, disaster recovery planning, and business continuity for all critical media services. Requirements: BS/MS/BTech in Computer Science, Engineering, or a related field preferred. 8+ years of progressive experience in DevOps, Site Reliability Engineering (SRE), or Cloud Operations, with lead, or architectural capacity within a product-centric SaaS or Media Tech environment. Deep understanding and substantial hands-on experience with fundamental services on major cloud platforms (AWS strongly preferred; GCP or Azure is a plus), including compute, networking, storage, databases, security, and observability services. Expertise in one or more scripting/programming languages such as Python, Go, Bash, or Ruby. Excellent hands-on experience with Kubernetes, Docker container technology, and associated ecosystem tools. Proven experience as a technical leader with a strong background in software development principles and scalable web application architectures. Deep technical knowledge of cloud-native architectures and technologies relevant to media streaming, content processing, and delivery. Proficiency in driving secure SDLC with established DevOps/DevSecOps practices, metrics, and tooling. Hands-on development experience with infrastructure as code frameworks; Terraform highly preferred. Expertise in CI/CD automation tools (e.g., Jenkins, GitLab CI, CircleCI, ArgoCD) and configuration management tools. Strong understanding of networking protocols, security best practices, and compliance standards relevant to media applications. Experience with monitoring, logging, and observability stacks (e.g., Prometheus, Grafana, ELK, Datadog). Prior experience in the Media Technology domain (e.g., video streaming, VOD, live broadcast, CDNs, digital rights management) is highly desirable.