687 Complaint Management Jobs - Page 15

Job Description of Supervisor 1) Undertake pre treatment survey after the contract is finalized. 2) Scheduling and planning the services by self or thru the Back office. 3) Mobilizing Material and managing the consumable material efficiently 4) Coordinating with the Customers for timely and effective service deliveries. 5) Timely completion of scheduled services. 6) Collect inspection reports and make pretreatment inspections 7) Mobilize the right equipment and chemicals 8) The Chemical Indents for the coming month shall be placed on 15th Of the running month. 9) Form proper Teams of technicians 10) Brief technicians on Mode of treatment or any important aspect of the service delivery 11) Su...

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

Develop integrations using OIC components Build connectors and APIs Ensure seamless cloud integrations

The team is accountable for resolving service requests and RBI reportable complaints received from various channels such as Voice, Non Voice, CGOs, and ODR channel. Each complaint will undergo multiple stages of validation to ensure end-to-end verification. The team will adhere to the approved Standard Operating Procedures (SOP) for resolving complaints at different stages and will update the status of each complaint on the Customer Relationship Management (CRM) system. Responsibilities: - Address and resolve customer service requests promptly within defined timelines. - Verify customer details before escalating the issue to other stakeholders or respective teams for closure. - Validate thor...

The Customer Service Advisor 2 plays a crucial role in assisting customers across all channels to deliver customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision. You will be involved in various tasks such as assisting in the implementation of specific Customer Service management plans, creating value-based relationships with customers, gathering and analyzing customer information, and providing insights for efficient management of customer issues. Additionally, you will execute work covered by existing procedures to achieve team objectives and vision, as well as assist in implementing continuous improvement opport...

The role involves ensuring that the manpower at the site is well-equipped to overcome challenges through guidance, grooming, development, and support as needed. You will be responsible for formulating appropriate budgeting controls, monitoring SLAs & KPIs for JLL and outsourced agencies to ensure effective service delivery. Maintaining service level agreements and striving to keep performance indicator scores at an excellent level will be crucial. Your duties will include overseeing all vendor quotations and invoices, ensuring proper sign-offs for attendance, and compiling all necessary details for cost sheet submission. Timely submission of the client-approved cost sheet to the JLL office a...

You have demonstrated high performance and competence in all clinical aspects of dentistry, showcasing sound clinical reasoning, advanced problem-solving skills, and extensive experience in managing complex patient presentations. Your ability to provide a wide range of efficient dental services, often without the need for support from senior clinicians, sets you apart. In this role, you will be expected to offer guidance to junior dental practitioners, interns, and the team. Managing patient complaints, establishing clinical guidelines and policies, and leading quality and safety initiatives are crucial responsibilities. You will also need to ensure that clinical staff stay updated on creden...

As an Instore Lead at More Retail Private Ltd (MRPL), you will be responsible for overseeing and managing offline/store-related complaints raised via emails, inbound calls, and other channels. Your role will involve leading a team, analyzing data, collaborating with cross-functional teams, and ensuring a seamless customer experience across offline channels. Key Responsibilities: - Lead and manage a team of 6-8 members to handle store-related complaints efficiently and ensure prompt resolution. - Prepare detailed reports and analyze data on customer feedback, complaint trends, and offline channel performance to enhance customer experience. - Oversee the complaint process, identify bottlenecks...

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key Responsibilities:- 1. 2-6 years of experience in managing sales data and analytics for merchant onboarding and payment solutions. 2. Analyzing sales trends and identifying opportunities for growth. 3. Providing sales enablement support to sales teams. 4. Developing and maintaining sales dashboards and reports. 5. Collaborating with sales lead...