Community Support Associate

1 - 3 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Full Time

Job Description

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About d'you

Rooted in science and driven by innovation, we craft premium skincare solutions that resonate with the modern consumer. We make science-forward, multi-active skincare products that actually work. Our mission? To demystify skincare and make it both effective and enjoyable. Our tone? Warm, witty, and real. Our community? Loyal, sharp, and growing fast.


Role Overview

We are seeking a detail-oriented and proactive Community Support and Logistics Associate to manage and streamline order processing, customer inquiries, outgoing shipments, and warehouse operations. The ideal candidate will also be responsible for liaising with courier partners and overseeing the integration of software solutions to optimize logistics processes.


Key Responsibilities

Customer Request Management:

D2C Order Processing & Coordination:

B2B Courier & Logistics Coordination:

Inventory & Warehouse Support:

Software & PR Package Management:


Who You Are

●     Bachelor's degree in Business, Logistics, Supply Chain, or a related field.

●     Proven experience in customer support, logistics coordination, or similar roles.

●     Excellent communication skills, both written and verbal.

●     Ability to work with cross-functional teams.

●     Familiarity with integration software and logistics aggregation tools is a plus.

●     Problem-solving skills with a proactive approach to resolving issues.


Why You'll Love Working with Us

At d'you, creativity meets science. Our team thrives on collaboration, innovation, and a shared passion for skincare. You’ll be part of a tight, driven team where your ideas matter. We move fast, dream big, and don’t do boring. You’ll get to shape one of India’s most exciting modern beauty brands - and have a little fun along the way.

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