Community Specialist

Location:

Employment Type:

Department:

Community Specialist

If you love building relationships, engaging communities, hosting events, and empowering women professionally—this role is for you.

About the Role

HerGrowth

Key Responsibilities

Community Engagement & Growth

• Manage daily interactions across WhatsApp, LinkedIn groups, and other community channels.
• Drive member engagement through meaningful conversations, insights, and value-driven posts.
• Welcome new members, onboard them, and ensure they understand community benefits and resources.
• Track engagement metrics and identify ways to grow the community.

Events & Initiatives

• Support planning, coordination, and execution of webinars, workshops, offline meetups, and community events.
• Manage event registrations, reminders, follow-ups, and post-event feedback.

Content & Communication

• Create community updates, announcements, newsletters, and engagement posts.
• Work closely with the marketing team to generate content for social media that reflects community activity and impact.
• Share opportunities, job updates, and resources with community members.

Member Support

• Actively interact with community members to understand their needs, challenges, and suggestions.
• Provide timely responses and escalate concerns where required.
• Maintain a supportive and safe environment aligned with Women First Jobs values.

Partnership Support

• Assist in coordinating with partner organizations, universities, coaches, and speakers for community-led activities.
• Support in managing collaborations that bring value to the community.
  

Requirements

• Bachelor’s degree in any field (Communications, HR, Marketing preferred).
• 1–3 years of experience in community management, customer success, marketing, or HR.
• Excellent communication skills – written and verbal.
• Strong interpersonal and relationship-building abilities.
• Ability to manage multiple conversations and tasks simultaneously.
• Social-media savvy, especially with WhatsApp, LinkedIn, Instagram.
• Passion for women empowerment, career development, and community work.

Preferred Skills

• Experience in event coordination or hosting.
• Content writing or social media engagement experience.
• Proactive, friendly, and high-energy personality.
• Ability to think creatively and solve problems with ownership.