Community Manager

Key ResponsibilitiesCommunity Engagement Build and grow supportive online communities across platforms (Instagram, LinkedIn, Facebook, etc.). Create and manage community events, webinars, workshops, or support circles (in-person or virtual). Moderate discussions with empathy, ensuring safe and inclusive spaces. Content & Communication Collaborate with the content and clinical team to co-create engaging, informative, and trauma-informed posts, newsletters, and campaigns. Respond to messages, comments, and DMs in a timely and respectful manner. Gather feedback and community insights to inform programming and content strategy. Partnerships & Advocacy Collaborate with mental health advocates, content creators, and partner organizations to amplify awareness. Help manage ambassador or volunteer programs, if applicable. Brand Voice & Storytelling Serve as the authentic voice of the brand in all community-facing conversations. Highlight community success stories, testimonials, and lived experiences (with consent). Qualifications 2+ years experience in community management, social media, outreach, or a similar role. Strong interpersonal and written communication skills. Empathy-driven with a deep understanding of mental health sensitivities. Comfortable managing both social media and in-person community engagement. Prior experience in healthcare, wellness, therapy, or nonprofit sectors is a plus. Familiarity with content scheduling tools (Buffer, Later, etc.) and basic analytics. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person