Community Manager

Job Title:

Location:

Job Summary:

Community Growth Manager

Key Responsibilities:

A. Community Growth US Client

• Identify and engage professionals through online outreach, LinkedIn, and email campaigns.
• Organize virtual meetups, webinars, and onboarding sessions.
• Maintain a segmented database of active and potential members.
• Collaborate with internal teams to promote opportunities and manage lead assignment.
  

B. Community Growth Indian Client

• Build and nurture a community of qualified professionals (teachers, educators, etc.).
• Drive outreach via WhatsApp, social media, and referral campaigns.
• Coordinate onboarding calls, induction programs, and availability tracking.
• Create engagement initiatives such as newsletters, spotlight interviews, and testimonials.
  

C. Common Responsibilities

• Design and execute outreach campaigns (SMS, WhatsApp, Email).
• Create weekly performance reports and dashboards for community metrics.
• Implement referral programs and engagement surveys.
• Maintain CRM data accuracy and ensure lead funnel tracking.
  

Key Performance Indicators (KPIs):

• Monthly community growth (US & India)
• Engagement rate and participation metrics
• Conversion rate from community to onboarding
• CRM and database accuracy
• Timely reporting and outreach performance
  

Tools & Platforms:

• CRM:

  Zoho / Airtable / Notion

• Communication:

  WhatsApp Business / Mailchimp / Google Meet / Zoom

• Collaboration:

  Google Sheets / Canva / Trello

Must-Have Skills:

Community Growth, Engagement Strategy, Outreach Campaigns, CRM Management, Social Media Marketing, Event Coordination, Communication Skills, Reporting & Analytics, Retention Strategy, US Shift (1PM - 10 PM).

How to Apply:

sumika.tiwari@apsidatasolutions.com