14 Retention Strategy Jobs

CRM Executive – On Client Payroll | Location: Khar West, Mumbai (Western Line only) | Exp: 1–3 yrs | Up to 6 LPA | CRM Management & New Product Development | Mail -kanchan@pioneerconserv.com dm cv- 8999518941

As the Head of Marketing for the coffee brand DUNKIN, you will play a crucial role in leading the marketing function to drive profitable business growth and scale up the brand. Your responsibilities will include: - Developing and executing the complete brand strategy, including menu strategy, pricing engineering, and media and digital activation calendar. - Leading a team responsible for brand, digital, and new product development, collaborating with cross-functional teams to scale the brand. - Crafting brand and product strategies to accelerate new user acquisition, increase customer frequency, and enhance consumer acquisition, retention, and loyalty. - Owning the brand's P&L, focusing on g...

Role Overview: As a Customer Success Manager at Passion.io, you will play a crucial role in empowering creators and championing their success. Your main focus will be on activation and retention strategies, guiding high-impact creators through their app journey to help them grow their business from idea to income. You will be responsible for owning a portfolio of creators, designing onboarding flows, tracking creator health metrics, and collaborating with Product and Marketing teams to enhance customer experience. Key Responsibilities: - Own and manage a portfolio of high-potential creators, serving as their go-to partner throughout their app launch and growth phases. - Design and implement ...

Job Purpose To reduce the number of personal loan closures by proactively engaging with customers, understanding their concerns, and offering appropriate solutions or benefits to retain them. The primary objective is to enhance customer satisfaction, minimize attrition, and protect the companys loan book. Key Responsibilities: Customer Engagement Retention Strategy Implementation Documentation and Systems Coordination with Internal Teams Performance Metrics Customer-Centric Approach Skills and Qualifications: Experience : 1-3 years in tele calling, banking/NBFC operations, customer service, or collections Key Skills : Excellent communication (English, Hindi or regional language) Negotiation ...

At Saleshandy, you will be part of a fast-growing, bootstrapped SaaS company that focuses on helping businesses scale outbound sales through automation, personalization, and precision. With over 4,000 global customers, we prioritize onboarding as our first opportunity to delight our users. As an Onboarding Specialist, your primary goal will be to efficiently transition new users into power users. This role goes beyond hand-holding and instead focuses on educating, enabling, and empowering customers to derive real value from the platform starting from Day 1. Your responsibilities will include monitoring product usage, login frequency, billing behavior, and engagement patterns to detect any re...

Note: This is an onsite night shift role (US Shift-Rotational) ?Role Overview : We are looking for a dynamic and results-driven Retention Specialist to join our team. The primary responsibility is to contact existing residents using provided phone numbers and encourage them to continue using or upgrade our services. This role is focused on retaining clients, resolving concerns, and promoting the value of our offerings. Key Responsibilities : Outbound Calling : Contact residents via phone to promote and sell Amenify&aposs services. Retention Strategy : Engage with existing clients to understand their needs, resolve any issues, and offer tailored service solutions. Upselling : Identify opportu...

We are seeking a professional from the General Insurance (GI) industry with a minimum of 3 years of relevant experience to support customer retention initiatives through strategic planning and analysis. The ideal candidate will play a key role in improving retention metrics and enhancing the customer journey. Responsibilities: Support retention through effective business strategy and data-driven analysis. Benchmark industry retention conversion rates, processes, and online platforms by gathering information from internal and external sources. Interact with business and retention teams to identify opportunities and drive retention performance. Strengthen existing retention processes and desig...

The role of Co-Founder at UdyogShastra is an exciting opportunity for an individual with a strong background in marketing and sales. As a dynamic Co-Founder, you will be responsible for leading user acquisition, growth strategy, and Go-To-Market (GTM) execution. Your primary focus will be on developing and executing GTM strategies to onboard manufacturers, wholesalers, and retailers. You will also be tasked with building a high-performance sales funnel, forging partnerships with MSME bodies, workshops, and business coaches, and collaborating on branding, positioning, and overall growth playbook. In addition to the above responsibilities, you will drive customer success initiatives and retent...

You will be collaborating with the Head of India R & D, as a part of the Global R & D HR and India HR Leadership team, to craft and execute the people strategy for Global R&D sites in India. This involves cultivating a work environment that is enriching and rewarding, where employees are treated with respect, take pride in their work, and stay actively engaged. Your responsibilities will include: Organization Design & Annual Operating Plan: - Engage in strategic discussions on organizational planning and effectiveness by collaborating with Global and India business & HR leaders on aspects such as organization structure and ratios. - Assist the business in developing an Annual Operating plan ...

As a Co-Founder at UdyogShastra, a company dedicated to empowering manufacturers and simplifying B2B trade in India, you will play a crucial role in shaping our growth and impact in the MSME sector. Your primary responsibility will be to develop and execute Go-To-Market strategies to onboard manufacturers, wholesalers, and retailers. You will also be tasked with building a robust sales funnel and lead acquisition pipeline, forging partnerships with MSME bodies and business coaches, and collaborating on branding and positioning initiatives. To excel in this role, you should have a proven background in sales, growth, or marketing, ideally within a startup or B2B marketplace context. A deep und...

At Saleshandy, we are dedicated to helping businesses enhance their outbound sales through automation, personalization, and precision. As a rapidly growing bootstrapped SaaS company with over 4,000 customers worldwide, we prioritize the onboarding experience as our first opportunity to impress and serve our clients effectively. We are currently seeking an Onboarding Specialist who possesses the ability to swiftly transform new users into proficient power users. This role goes beyond mere hand-holding; it involves educating, enabling, and empowering customers to derive tangible value right from their initial interactions. As the Onboarding Specialist, your responsibilities will include: - Mon...

Responsible for attracting, developing, and retaining talent. Manages performance, succession planning, and employee growth initiatives to align workforce strategy with business goals.

Responsible for attracting, developing, and retaining talent. Manages performance, succession planning, and employee growth initiatives to align workforce strategy with business goals.

As a Loyalty & Engagment Manager you will be play vital role in supporting marketing team with various tasks and projects Roles and Responsibilities Design and execute app engagement strategies that increase DAU, MAU, and session duration. Create gamification-led experiences to drive repeat usage and behavioral stickiness. Identify and implement loyalty and rewards frameworks to recognize and retain high-intent users. Leverage in-app behavioral data to understand user intent signals and cross-product affinities . Develop automated engagement journeys across push notifications, in-app messaging, WhatsApp, SMS , and other owned channels. Conceptualize and execute reactivation workflows for dor...