7 Community Manager Jobs

About the Role Shiksha is looking for a Community Specialist/Manager to scale our creator-led video content initiatives. You will be responsible for identifying, onboarding, and nurturing college-based video creators to produce compelling content that resonates with student audiences. Your role will also include direct outreach to students , helping them understand the campaign, and guiding them on how they can earn by contributing content . Youll play a key part in growing a strong, self-sustaining creator community, ensuring quality output, and supporting platform discovery through smart use of YouTube SEO and content trends . Key Responsibilities Identify and onboard college students and micro-creators to create authentic, edited short-form videos (Reels/Shorts) for the Shiksha brand. Personally connect with student creators via calls to explain campaign objectives, content expectations, and monetization opportunities. Build a scalable pipeline of active content contributors across colleges in India. Monitor and guide creator output to ensure brand alignment, consistency, and creative quality. Coordinate with the content and social media teams for publishing and promotion. Stay updated with creator trends, student subcultures, and platform algorithms to optimize content success. If applicable, use YouTube SEO and keyword optimization to improve reach and discoverability of creator-led content. Requirements Must-Haves: 1–3 years of experience managing communities or sourcing video creators (preferably from campus/student networks). Strong interpersonal and verbal communication skills—comfortable with high volumes of calling and creator engagement. Ability to assess and give feedback on short-form content, particularly Reels and YouTube Shorts. Proven experience in creator onboarding, content workflow management, or campus-based video projects. Bachelor's degree from a recognized university. Good-to-Have: Hands-on exposure to YouTube SEO , metadata optimization, or creator analytics tools. Experience using video editing platforms or tools. Prior work with student ambassadors, UGC campaigns, or influencer networks. Why Shiksha? Be part of a fast-growing initiative that’s changing how Indian students prepare for global education. At Shiksha Communities, your work will help build a network of creators who share real stories and real impact—while you grow your career in a creative, mission-driven environment.

Job Title : Community Manager Location State : Karnataka Location City : Bangalore Experience Required : 5 to 7 Year(s) Shift: Day Shift Work Mode: Work from Home Position Type: Contract Openings: 1 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: Founded in Mountain View, California, the Client is currently headquartered in Sunnyvale, California, with 33 global offices. The Client provides a business and employment-focused social media platform that works through websites and mobile apps. The platform is primarily used for professional networking and career development. About The Job: Execute community management programmes, with a focus on regional creators aligned with clients focus area Onboard, and nurture creators, driving their growth through targeted strategies in key segments. Analyse success using data-driven metrics and adjust strategies accordingly. Collaborate with editors to amplify best-in-class content across various channels. Serve as an evangelist for our creator ecosystem and clients content offerings. Essential Job Functions: Direct experience working with creators, particularly in the regional content space. Strong written and verbal communication skills in English (additional Indian languages are a plus). High affinity for data analysis and the ability to translate insights into action. Excellent organisational and time management skills. Qualifications: A minimum of 5+ years of experience in community management, social media marketing or a related field which requires extensive relationship management How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000

This role is for one of Weekday's clients Salary range: Rs 400000 - Rs 600000 (ie INR 4-6 LPA) Min Experience: 4 years Location: Bengaluru JobType: full-time We are looking for a passionate and proactive Customer Success & Community Manager to join our growing team. In this role, you will be responsible for owning the customer lifecycle, ensuring satisfaction, retention, and growth of our user base, while also building a strong and engaged user community around our brand. You will act as the bridge between our customers and internal teams, advocating for user needs while promoting product adoption and brand loyalty. Key Responsibilities: Customer Success: Serve as the main point of contact for a portfolio of customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Drive value for clients by helping them achieve their goals through our product or service. Analyze customer usage patterns and proactively identify risks and opportunities. Develop success plans tailored to each customer segment. Conduct regular check-ins, QBRs (Quarterly Business Reviews), and feedback sessions to ensure alignment and satisfaction. Work closely with Product, Sales, and Support teams to resolve customer issues, escalate concerns, and improve overall user experience. Own KPIs related to customer health, retention, NPS, and upsell/cross-sell. Community Management: Build and scale a vibrant and engaged customer community, including forums, events (online/offline), webinars, and discussion groups. Design and implement community programs that encourage peer-to-peer learning, product evangelism, and brand loyalty. Moderate conversations, respond to community questions, and ensure a safe, inclusive, and engaging environment. Identify and empower key advocates and influencers within the community. Gather community insights and sentiment to help guide product development and marketing initiatives. Partner with Marketing and Content teams to amplify community stories, testimonials, and case studies. Required Skills & Qualifications: 4+ years of experience in customer success, community management, or related roles, preferably in SaaS or technology-driven companies. Excellent communication, interpersonal, and presentation skills. Proven ability to build long-term relationships with customers and influence without authority. Experience with CRM systems (e.g., Salesforce, HubSpot), customer success platforms (e.g., Gainsight, Totango), and community tools (e.g., Discourse, Slack, Discord). Strong problem-solving skills, with a customer-first mindset and a passion for helping others succeed. Ability to manage multiple projects, stakeholders, and priorities in a fast-paced environment. Analytical mindset with the ability to interpret data, track performance metrics, and make informed decisions. Preferred Qualifications: Experience working with online communities, brand ambassador programs, or user groups. Familiarity with customer journey mapping and lifecycle marketing. Exposure to tools like Intercom, Zendesk, Notion, or similar. A background in product-led growth or customer education is a plus.

About NxtWave NxtWave is one of Indias fastest-growing ed-tech startups, revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational background. NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capital. As an official partner for NSDC (under the Ministry of Skill Development & Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellence. Some of its prestigious recognitions include: Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen globally Startup Spotlight Award of the Year by T-Hub in 2023 ‘Best Tech Skilling EdTech Startup of the Year 2022’ by Times Business Awards ‘The Greatest Brand in Education’ in a research-based listing by URS Media NxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2024 Forbes India 30 Under 30 for their contributions to tech education. NxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more. We are looking for an experienced and highly motivated Operations Manager to oversee our company’s day-to-day operations. The ideal candidate will be responsible for managing quality assurance, efficiency, productivity, and continuous improvement across all operational functions. Your role is to ensure that all business functions are running smoothly and align with company goals. Key Responsibilities: Oversee daily hiring operations across TA department Develop and implement efficient operational systems, processes, and best practices Monitor performance metrics and generate regular reports for senior management Manage budgets, forecasts, and financial reporting for operations Coordinate with cross-functional teams to ensure smooth workflow and communication Evaluate and improve operational efficiency and productivity Ensure compliance with legal and regulatory requirements Hire, train, and supervise staff; manage team performance and Collaborate with leadership to set and review strategic goals Qualifications: Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred) Proven experience (4+ years) in operations or similar managerial role Strong leadership, decision-making, and organizational skills Proficient in MS Office and operational software (e.g., ERP systems) Excellent communication and interpersonal abilities Strong problem-solving skills and attention to detail Preferred Skills: Experience in Ed tech or Startup Familiarity with lean management or Six Sigma methodologies Financial acumen and ability to interpret data analytics Strong analytical skills with experience in using dashboards and KPIs to track performance Proficiency in Excel, Google Sheets, and basic SQL or BI tools (Tableau, Power BI) Strong cross-functional coordination (between marketing, academics, tech, and sales) Clear and timely internal and external communication, especially with faculty and learners

Job Title: Community Manager Location: Noida Department: Community & Customer Engagement High Priority for freelancer's Job Overview: We are seeking a passionate and experienced Community Moderator & Engagement Specialist to join our team. In this role, you will be responsible for ensuring a positive, high-quality community experience for our users. You will manage the day-to-day operations of the community, engage with users proactively, and collaborate closely with internal teams to align community initiatives with product updates and customer needs. Your expertise will help foster meaningful relationships, drive user engagement, and provide valuable insights to influence product development. Key Responsibilities: Community Moderation & Operations: Enforce community guidelines, review user discussions, and manage spam/abuse to maintain a professional, positive environment. Actively monitor user engagement and provide insights to continuously improve the community experience. Ensure timely and valuable responses to users by moderating and engaging with discussions. Oversee user onboarding, role-based access, and account management within the community platform. Customer Engagement & Success: Engage proactively with users by moderating questions, addressing concerns, and fostering key discussions. Collaborate with cross-functional teams (Product, Support, Community Advisors) to drive peer-to-peer engagement. Identify and nurture super users, empowering them to become community advocates and champions. Organize and host community-driven events such as webinars, AMAs, and other initiatives to boost engagement. Curate and promote user-generated content across forums, blogs, and social media channels. Product Collaboration & GTM Alignment: Align community efforts with product updates, launches, and adoption strategies. Gather customer feedback and escalate key product insights to influence the product roadmap. Support beta testing programs and product pilots by connecting power users with relevant teams. Insights & Reporting: Leverage analytics tools like Adobe Analytics and Khoros to measure community engagement, user retention, and sentiment. Provide data-driven insights and reports to stakeholders, focusing on community trends, impact, and areas for improvement. Required Qualifications: Experience: 5+ years of experience in customer-facing roles or product-related positions (B2B SaaS experience is preferred). Proven expertise in community moderation, content curation, and engagement strategies. Experience working with community platforms such as Khoros, Discourse, Slack, or Discord. Familiarity with analytics tools like Adobe Analytics, Google Analytics, or similar platforms. Skills: Excellent written and verbal communication skills, with a strong customer-first mindset. Ability to collaborate effectively with cross-functional teams including Product, Marketing, Support, and Engineering. Strong organizational and multitasking skills, with the ability to manage multiple priorities. Passion for building and nurturing online communities. Ability to synthesize community feedback and deliver actionable insights. Bonus: Previous experience in community management is a plus. Experience with event management (webinars, AMAs, etc.) is advantageous. Why Join Us? Opportunity to work in a fast-paced, innovative environment within a B2B SaaS company. Collaborate with cross-functional teams to influence product strategy and improve customer experiences. Play a key role in shaping the future of the community and product development. Access to professional growth opportunities and a supportive team culture.

Job Description The community team is an integral part of the international delivery operations team. In this role one has to, Create and maintain a healthy pool of Gurus (Industry Experts) with a strong pipeline to ensure all the delivery targets are met without compromising on the quality of the learning experience for the customers Scout and identify the SMEs in varied technology stacks (Java, React, Python, Angular, JS, cybersecurity, etc.) Engage with prospects as a Great Learning ambassador and brief them on engagement opportunities Assess prospects on the ability to deliver a Great Learning experience as per the quality standards of Great Learning Lead end-to-end onboarding and training process for all new mentors Orient new mentors, prepare them, and deliver ongoing feedback & training to ensure they continue to deliver a Great Learning experience Forge meaningful relationships with mentors & gurus to ensure they have a great experience and are set up for long-term association with Great Learning Qualifications We are looking for people who believe in learning for life and care about impacting lives through education, and who can do all this while having a lot of fun and learning in the process. Excellent Problem solving- good aptitude and stakeholder management skills Quick learning: ability to learn business & processes Excellent oral and written communication skills Ability to hold meaningful conversations with senior professionals

Selected Intern's Day-to-day Responsibilities Include Manage and engage with the community via WhatsApp, ensuring timely responses, creating engaging conversations, and maintaining a positive environment. Develop and nurture partnerships with colleges and educational institutions to expand the reach of our product/services, create opportunities for students, and organize campus events or promotions. Manage high-value partnerships and collaborations, negotiating and closing deals, ensuring all parties involved are satisfied, and delivering on commitments. Act as the point of contact for users facing issues, addressing their concerns through calls, texts, and emails Resolve problems promptly and professionally to maintain a high level of customer satisfaction. Build and maintain long-lasting relationships with community members, educational institutions, and business partners to create a loyal and engaged network. Craft clear, engaging, and timely communication through emails, WhatsApp messages, and other platforms to keep users informed and engaged. Continuously come up with fresh ideas to enhance community engagement, improve user experience, and strengthen partnerships.