Community Manager

About Malkin

Malkin is a women-founder growth platform based in Gurgaon. We run weekly SheBuild bootcamps, in-house BrandLab builds, and a 6-month Residency where founders work alongside our core team.

Role Summary:
The Community Manager serves as the primary point of contact for clients, ensuring seamless onboarding, relationship management, and ongoing communication. This role focuses on maintaining client satisfaction, facilitating support groups, and keeping progress dashboards updated.

Key Responsibilities:

• Manage client onboarding and act as the single point of contact throughout the engagement.
• Facilitate and moderate WhatsApp support groups and provide access to the Malkin Circle community.
• Organize mentorship sessions, weekly check-ins, and follow-ups.
• Maintain and update client progress dashboards for transparency.
• Ensure smooth communication between clients and internal teams.

Qualifications:

• Strong interpersonal and communication skills.
• Experience in client servicing, community management, or relationship management.
• Ability to handle multiple client accounts simultaneously.

Preferred Skills:

• Knowledge of modern AI-assisted development workflows.
• Strong problem-solving, analytical, and communication skills.
• Standard: Tue–Sat, 10:00–19:00 IST (Asia/Kolkata).
• Occasional Mon/Sat evening support during cohort weeks and office tours (comp-offs provided).

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Ability to commute/relocate:

• DLF Ph-II, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

Work Location: In person

Application Deadline: 31/08/2025