Sales Representative

About Malkin

Malkin is a women-founder growth platform based in Gurgaon. We run weekly SheBuild bootcamps, in-house BrandLab builds, and a 6-month Residency where founders work alongside our core team.

The Role (what you’ll do)

• Convert warm leads from Meta/WhatsApp/LinkedIn into paying customers across our offers (₹5k SheBuild Week, ₹15k Starter, BrandLab, and 6-month Residency).
• Run consultative discovery calls (15–30 min), diagnose needs, propose the right plan, and close with deposits/contracts the same day.
• Own the pipeline end-to-end: WhatsApp follow-ups, call backs, reminder nudges, sharing UPI/payment links, sending agreements, coordinating with finance/ops for onboarding.
• Maintain spotless CRM hygiene (stages, notes, next steps); forecast weekly; report on win/loss reasons.
• Work tightly with marketing on creative feedback and with delivery teams on handoff quality.

Success Metrics (KPIs)

• Speed-to-lead: first response in <10 minutes during working hours
• Show rate (booked → attended): ≥65%
• Close rate (attended → won): 15–20% (mix of entry and core products)
• Monthly new customers per closer: 6–10 per 100 warm leads
• CRM accuracy & follow-through: 100% notes and next steps logged same-day
• NPS/CSAT post-sale: ≥8/10

What you’ll bring

• 2–5 years of closing experience (EdTech, SaaS, marketing services, incubators, creator/agency, or D2C enablement preferred).
• Strong consultative selling: needs discovery, business case building, objection handling, and one-call closes with deposits.
• Excellent written & spoken English + Hindi; confident on Zoom/Google Meet and WhatsApp voice notes.
• Tools: CRM (HubSpot/Pipedrive), Google Suite, WhatsApp Business, basic spreadsheets.
• High ownership, pipeline discipline, and comfort with a fast, event-driven calendar.

Nice-to-have

• Understanding of D2C, marketplaces (Amazon/Flipkart/Meesho), Shopify, Meta ads basics.
• Experience selling to SMB founders and women-led businesses.
• Gurgaon/Delhi-NCR network.

Compensation & Incentives

• Fixed: ₹45,000–₹75,000/month based on experience.
• Performance incentives (monthly): slab-based on signed deals and revenue mix (e.g., bonus per Residency/BrandLab close, rapid-close bonus for same-day deposits, quality bonus linked to NPS).
• ESOP conversation possible after 12 months for top performers.

Schedule

• Standard: Tue–Sat, 10:00–19:00 IST (Asia/Kolkata).
• Occasional Mon/Sat evening support during cohort weeks and office tours (comp-offs provided).

What success looks like (30/60/90)

• 30 days: mastered scripts, ≥50% of leads touched within 10 min, 2–3 closes.
• 60 days: consistent 15%+ close rate, 5–7 closes/month, clean pipeline forecasting.
• 90 days: 8–10 closes/100 warm leads, owns a category (e.g., beauty/home), mentors a new SDR.

Job Type: Full-time

Pay: ₹45,000.00 - ₹75,000.00 per month

Ability to commute/relocate:

• DLF Ph-II, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9243586389Application Deadline: 31/08/2025