Hiring for Co-working entity in Gurugram. Desired Industry - Hospitality/ Aviation/Co-working/ Real Estate Location - Gurugram Role Overview Serve as the face of the space , welcoming members and visitors warmly, guiding onboarding, and handling tours for prospective clients. Foster an engaged, inclusive community by cultivating connections, breaking the ice, and organizing social interactions. Key Responsibilities 1. Community Building & Engagement Actively connect new and existing members to spark collaboration. Plan and host events: workshops, lectures, happy hours, hackathons and more Run internal communication, foster member interaction 2. Operations & Facility Oversight Oversee daily logistics: checkins, mail handling, space cleanliness, office supplies, coffee, printer, WiFi, maintenance Use co-working management software to streamline operation 3. Member Advocacy & Conflict Management Listen to member feedback, proactively gather insights, and act to improve their experience Address concerns or disputes diplomatically to maintain a positive environment 4. Sales, Marketing & Growth Lead membership tours and follow-ups, support onboarding and renewals Promote the space Create partnerships with local businesses or service providers to add value for members . 5. Administrative Duties & Reporting Maintain member records: contracts, billing, renewals, payments Generate reports on occupancy, member satisfaction, event participation, operational KPIs Essential Skills & Qualifications Bachelors degree or equivalent (Business, Hospitality, Communications preferred) 3-7 years in similar roles ( Front Desk, Admin) Excellent verbal and written communication, interpersonal, and multitasking abilities Customer-service orientation with strong problem-solving skills. Event planning experience; comfortable facilitating both professional and social gatherings. Tech-savvy Marketing insight: social media, content creation, and promotional strategy. Pleasing personality, polite & approachable, and passionate about fostering connections Proactive, organized, detail-oriented, and adaptable in fast-paced settings. Resilient under pressure, with leadership and facilitation aptitude. Job Type: Permanent
