Commercial Operations Assistant

Hours: Monday to Friday 9am-5:30pm (UK time)
Overall purpose of the job: • Support the Commercial department in the analysis of renewals and large and strategic contracts. Key responsibilities for this job: • Ensuring that commercial analysts requests are completed within the agreed timescales and escalated when required. • Work closely with finance to ensure the correct reconciliation between billing, cancellations and commercial deal analysis. • Support procurement and the wider business in ensuring correct costs are imputed as part of deal analysis. • Manage the communication with the front-end teams and key stake-holders making sure that everyone is appropriately updated. • Build the Commercial Deal Analysis as per the relevant templates, extract the main deal KPIs and when appropriate provide initial deal shaping to achieve the business objectives. • Update internal databases as required.Knowledge and experience required: • Highly numerate with strong reporting and analytical skills. • Advanced skills in Excel - ability to analyse, manipulate reports and present results. • Great attention to detail. • Good verbal and written communication skills. • Team player. • Strong customer service focus. • Flexible approach to work with the ability to work effectively under pressure. • Positive and professional attitude. Desirable knowledge and experience: • Experience in commercial analysis and contracts within the IT / Telecoms area. • Understanding of the IT / Telecoms market and technologies.