Collections Team Lead

RAPRO Solutions

1 years

0 Lacs

mysore karnataka india

Posted:9 hours ago| Platform:

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Skills Required

service payments data strategies efficiency finance leadership communication

Work Mode

On-site

Job Type

Full Time

Job Description

Position: Team Lead - CollectionCTC: 28 K Take home + incentiveExp: 6 m to 1 Year as TL

Role Description

This is a full-time, on-site role for a Collections Team Lead located in Mysore. The Collections Team Lead will be responsible for overseeing the debt collection process, providing exceptional customer service, and ensuring the timely recovery of outstanding payments. They will also be tasked with analyzing financial data, leading a team of collection agents, and implementing strategies to improve collection efficiency. Additionally, the role involves collaborating with the finance department to align collection activities with company financial goals and maintaining accurate records of all collection activities.

Qualifications

Debt Collection and Customer Service skills
Team Leadership skills
Excellent written and verbal communication skills
Ability to work under pressure and meet deadlines
Experience in a similar role, preferably within the finance or BPO sector
Bachelor's degree in Business, Finance, or related field

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Collections Team Lead