Collections Officer

• New Subscriber Acquisition: Identify, prospect, and enroll new members into various chit schemes to meet monthly sales targets.
• Product Explanation: Clearly and accurately explain the features, benefits, terms, and regulatory aspects of the chit schemes to potential customers.
• Collection Target Achievement: Ensure the timely and complete collection of monthly chit installments from all assigned subscribers to maintain high collection efficiency.
• Arrears Management: Proactively follow up with defaulting subscribers, counsel them on overdue payments, and negotiate feasible repayment schedules to minimize Non-Performing Assets (NPAs).
• Customer Relationship Management (CRM): Serve as the main point of contact for subscribers, resolving queries and building long-term trust to ensure retention and encourage future business.
• Field Activity & Travel: Conduct regular field visits within the assigned territory for both sales prospecting and cash/cheque collection.
• Documentation & KYC: Complete all necessary membership enrollment forms, KYC procedures, and update legal/auction documents accurately.
• Cash/Data Reconciliation: Account for all collected funds daily and ensure accurate recording and reconciliation of transactions in the branch system.
• Market Intelligence: Monitor local market trends, competitor activity, and customer financial needs to identify new growth opportunities.
• Reporting & Feedback: Submit daily/weekly reports on sales pipeline status, collection progress, and any significant customer or market feedback to the Branch Manager.

CONTACT:9995803425

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person