Collections Manager

FlexiLoans

5 - 10 years

6 - 10 Lacs

Chennai

Posted:3 months ago| Platform:

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Skills Required

Collections Collection Management Business Loan Debt Bucket Write Off Bl Recovery Npa Flow Unsecured Loans

Work Mode

Work from Office

Job Type

Full Time

Job Description

The role in a gist:

As FlexiLoans enters the next orbit of growth, we are looking for people with the passion and hunger to make a dent in the MSME ecosystem. Read more on what we are looking for in the role.

What you will work on:

Monitor accounts and proactively act on that.
Investigate historical data for each defaulter
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer issues.
Update account status records and collection efforts
Report on collection activity and accounts receivable status.
Personal Visit on High Value accounts for fast resolution.
Co-ordination with Legal team for fast Recovery.
Able to do allocation to respective agency and Executive.
Cost saving Intention when allocating case to agency.

Team Management :

Find the Agency for Respective location in minimum cost and result oriented.
Able handle the team of executive and Agency and timely feedback update is Compulsory. Should be able to Joint Visit with Executive to resolve the Stress account.
Able to do Team Review and Guide them to achieve Individual Goal.

Qualification and Experience:

4+ years of experience in collections
Any Graduation

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