Collections Coordinator

As a Customer Support Representative at Renol Polychem Limited, your primary responsibility will be to respond promptly to customer queries through chat, calls, and email. You will be expected to maintain accurate records of customer interactions, process customer accounts efficiently, and organize and file relevant documents. Cold calling may also be part of your daily tasks to reach out to potential customers. To excel in this role, you will need to have proven experience in customer support or related roles, demonstrating excellent verbal and written communication skills. Proficiency in handling customer interactions via chat, calls, and emails is essential, along with strong follow-up, problem-solving, and analytical skills. Your ability to remain patient and empathetic while dealing with customers will be crucial to providing exceptional service. Additionally, familiarity with Miracle Software is a mandatory requirement for this position to effectively carry out your duties and responsibilities. If you are a dedicated individual with a passion for customer service and possess the necessary skills and qualifications, we invite you to join our team at Renol Polychem Limited and contribute to our commitment to delivering top-tier products and services to our valued customers.,