Company Description Renol Polychem Limited, established in 2008 in Rajkot, India, is globally recognized for manufacturing and supplying Black Masterbatch, White Masterbatch, Color Masterbatch, and additives masterbatch for plastic and PVC. The company provides high-quality products backed by over 15 years of combined hands-on application and manufacturing experience. Renol Polychem Limited's technical staff is highly knowledgeable about plastic materials, manufacturing, and failure analysis, ensuring improved product performance and processes. We are known for our state-of-the-art blending and compounding processes that guarantee consistent products every time. Role Description This is a full-time on-site role for a Field Sales Officer. The Field Sales Officer will be responsible for identifying and pursuing new sales opportunities, managing customer relationships, and achieving sales targets. Daily tasks will include visiting clients, offering product solutions, preparing sales proposals, and coordinating with internal teams to ensure customer satisfaction. The role also requires market research to keep abreast of competitive products and trends. Qualifications Proven experience in sales, preferably in the plastic industry Excellent communication and negotiation skills Ability to develop and maintain strong customer relationships Knowledge of plastic materials, manufacturing, and product applications Strong problem-solving abilities and attention to detail Proficiency in market research and competitive analysis Willingness to travel and work on-site Bachelor's degree in Sales, Marketing, Business Administration, or related field Job Location :- Rajkot/Morbi/Ahmedabad What We Offer: Competitive salary with performance-based incentives. Career growth opportunities. Travel allowances and other perks. Show more Show less
As a Customer Support Representative at Renol Polychem Limited, your primary responsibility will be to respond promptly to customer queries through chat, calls, and email. You will be expected to maintain accurate records of customer interactions, process customer accounts efficiently, and organize and file relevant documents. Cold calling may also be part of your daily tasks to reach out to potential customers. To excel in this role, you will need to have proven experience in customer support or related roles, demonstrating excellent verbal and written communication skills. Proficiency in handling customer interactions via chat, calls, and emails is essential, along with strong follow-up, problem-solving, and analytical skills. Your ability to remain patient and empathetic while dealing with customers will be crucial to providing exceptional service. Additionally, familiarity with Miracle Software is a mandatory requirement for this position to effectively carry out your duties and responsibilities. If you are a dedicated individual with a passion for customer service and possess the necessary skills and qualifications, we invite you to join our team at Renol Polychem Limited and contribute to our commitment to delivering top-tier products and services to our valued customers.,