Collection Associate

Company Description

AMU is an RBI-licensed non-banking finance company (NBFC) with a core focus on green financing, specifically the electric vehicle and battery ecosystem. We aim to empower our rural and semi-urban customers through innovative, financially inclusive services, driving sustainable mobility across India. Our unique dynamic underwriting mechanisms use over 150 different parameters and our robust collections management system ensures efficient operations. With a vision to drive sustainable finance and mobility, we aim to finance 1 million EVs and batteries by 2030. AMU operates across 18 states with a dedicated team of 150+ members.

Job Location

Akbarpur , Ayodhya , Bahraich , Ballia , Etah , Fatehpur , Gazipur , Gorakhpur , Hamirpur , Hardoi , Jalaun , Kannauj , Kanpur Nagar , Kushinagar , Lucknow , Mau , Nanpara , Pratapgarh , Prayagraj, Puri , Rewa , Siddharthnagar , Unnao

Role Description

This is a full-time on-site role for a Collection Associate

Achieving monthly and quarterly collection targets by ensuring timely EMI recovery.

Tracing and contacting delinquent customers for overdue payments and resolving disputes.

Maintaining healthy relationships with customers while ensuring recovery in a professional manner.

Supporting field visits, skip tracing, and recovery drives to improve collection efficiency.

Ensuring adherence to company collection policy, legal compliance, and minimizing delinquency ratio.

Salary

As per negotiable

Qualifications

• Collection process knowledge, Loan products, Legal & compliance norms
• Negotiation, Communication, MS Office, Field Recovery Skills
• 2–5 years (preferably in NBFC / Banking collections)
• Graduate / Diploma (Any Stream)