We are looking for a Collection Telecaller to contact customers and remind them of overdue payments. Outbound calling to the customers maintain proper feedback files and follow up with the PTP stock Key Responsibilities: Make outbound calls to customers with pending or overdue payments. Follow up on previously contacted debtors. Explain billing details, payment terms, and consequences of non-payment. Negotiate payment plans or settlements within company guidelines. Update and maintain accurate customer records in the database. Escalate complex cases to senior staff or legal team as needed. Meet daily and monthly collection targets. Maintain professionalism and customer service standards in every call. Salary & Benefits: Fixed Salary + Incentives (based on performance) Training provided Opportunities for career growth
Job Description: Telecaller for Loan Recovery Position Title: Telecaller – Loan Recovery Department: Collections Location: Banglore Reports To: Team Leader Job Overview: We are seeking a highly motivated and skilled Telecaller for Loan Recovery to join our team. The ideal candidate will be responsible for contacting borrowers who have defaulted on their loan payments, negotiating repayment terms, and ensuring the timely recovery of dues. The role requires excellent communication skills, persistence, and an understanding of financial products and loan recovery processes. Key Responsibilities: Contacting Defaulters: Make outbound calls to loan defaulters (personal loans, credit cards, etc.) to remind them of their overdue payments. Discuss the reasons for default, assess the borrower's financial situation, and explore possible solutions. Negotiating Repayment Plans: Negotiate and finalize repayment arrangements with borrowers based on their repayment ability. Suggest and offer suitable loan restructuring options, including rescheduling or settlement plans. Providing Information: Explain loan terms, interest rates, fees, and recovery policies to borrowers. Inform borrowers of the consequences of continued non-payment, including legal action or credit score impact. Maintaining Records: Accurately document all interactions with borrowers in the system, including payment commitments and outcomes of discussions. Keep detailed records of agreements made and follow up accordingly. Follow-Up: Conduct follow-up calls to borrowers who have committed to repayment, ensuring payments are made as agreed. Send reminders through calls, SMS, or email if necessary. Escalation and Reporting: Escalate cases of non-payment to the supervisor or legal department when required. Prepare daily, weekly, and monthly reports on collection progress and overdue loan accounts. Customer Relationship Management: Maintain professionalism and courtesy during calls, ensuring customer satisfaction and fostering positive relationships. Address borrower queries and concerns promptly. Key Skills and Qualifications: Proven experience in Tele-calling, sales, or collections (preferably in loan recovery or financial services). Excellent communication skills (both verbal and written). Strong negotiation skills and ability to handle objections. Basic understanding of financial products and loan structures. Ability to remain calm and empathetic while dealing with stressed or upset customers. Proficiency in MS Office and CRM systems. Detail-oriented with excellent record-keeping skills. Ability to work under pressure and meet targets. Preferred Qualifications: Intermediate and Above. Experience in recovery of personal or commercial loans. Compensation and Benefits: Competitive salary with performance-based incentives. Opportunities for career advancement within the company. How to Apply: Interested candidates should send their resume to or apply portal. This job description outlines the responsibilities and skills needed for the role, emphasizing communication, negotiation, and organizational abilities. Feel free to customize the specifics for your company as needed.
We are looking for a Collection Telecaller to contact customers and remind them of overdue payments. Outbound calling to the customers maintain proper feedback files and follow up with the PTP stock Key Responsibilities: Make outbound calls to customers with pending or overdue payments. Follow up on previously contacted debtors. Explain billing details, payment terms, and consequences of non-payment. Negotiate payment plans or settlements within company guidelines. Update and maintain accurate customer records in the database. Escalate complex cases to senior staff or legal team as needed. Meet daily and monthly collection targets. Maintain professionalism and customer service standards in every call. Salary & Benefits: Fixed Salary + Incentives (based on performance) Training provided Opportunities for career growth
We are looking for a motivated and detail-oriented HR Recruiter to manage the full recruitment life cycle — from identifying potential candidates to onboarding new hires. The ideal candidate will have strong communication skills, a good understanding of HR policies, and the ability to attract and select top talent that aligns with our company culture and goals.
Job Description: Telecaller for Loan Recovery Position Title: Telecaller – Loan Recovery Department: Collections Location: Banglore Reports To: Team Leader Job Overview: We are seeking a highly motivated and skilled Telecaller for Loan Recovery to join our team. The ideal candidate will be responsible for contacting borrowers who have defaulted on their loan payments, negotiating repayment terms, and ensuring the timely recovery of dues. The role requires excellent communication skills, persistence, and an understanding of financial products and loan recovery processes. Key Responsibilities: Contacting Defaulters: Make outbound calls to loan defaulters (personal loans, credit cards, etc.) to remind them of their overdue payments. Discuss the reasons for default, assess the borrower's financial situation, and explore possible solutions. Negotiating Repayment Plans: Negotiate and finalize repayment arrangements with borrowers based on their repayment ability. Suggest and offer suitable loan restructuring options, including rescheduling or settlement plans. Providing Information: Explain loan terms, interest rates, fees, and recovery policies to borrowers. Inform borrowers of the consequences of continued non-payment, including legal action or credit score impact. Maintaining Records: Accurately document all interactions with borrowers in the system, including payment commitments and outcomes of discussions. Keep detailed records of agreements made and follow up accordingly. Follow-Up: Conduct follow-up calls to borrowers who have committed to repayment, ensuring payments are made as agreed. Send reminders through calls, SMS, or email if necessary. Escalation and Reporting: Escalate cases of non-payment to the supervisor or legal department when required. Prepare daily, weekly, and monthly reports on collection progress and overdue loan accounts. Customer Relationship Management: Maintain professionalism and courtesy during calls, ensuring customer satisfaction and fostering positive relationships. Address borrower queries and concerns promptly. Key Skills and Qualifications: Proven experience in Tele-calling, sales, or collections (preferably in loan recovery or financial services). Excellent communication skills (both verbal and written). Strong negotiation skills and ability to handle objections. Basic understanding of financial products and loan structures. Ability to remain calm and empathetic while dealing with stressed or upset customers. Proficiency in MS Office and CRM systems. Detail-oriented with excellent record-keeping skills. Ability to work under pressure and meet targets. Preferred Qualifications: Intermediate and Above. Experience in recovery of personal or commercial loans. Compensation and Benefits: Competitive salary with performance-based incentives. Opportunities for career advancement within the company. How to Apply: Interested candidates should send their resume to or apply portal. This job description outlines the responsibilities and skills needed for the role, emphasizing communication, negotiation, and organizational abilities. Feel free to customize the specifics for your company as needed.
The Field Collection Executive is responsible for visiting customers to collect overdue payments, negotiate settlement plans, verify customer information, and ensure timely recovery of outstanding debts. The role requires strong communication skills, field mobility, and the ability to manage difficult conversations professionally. Key ResponsibilitiesVisit customers’ residences or business locations to collect overdue payments. Explain outstanding dues, repayment terms, and consequences of non-payment. Negotiate repayment plans while adhering to company policies and legal guidelines. Maintain accurate records of customer interactions, commitments, and collected amounts. Verify customer addresses, contact details, and financial status where required. Submit daily field visit reports and update the system with recovery status. Coordinate with the recovery team, call center, and supervisors for escalations. Ensure collections are done ethically and within legal boundaries. Build positive customer relationships to increase recovery success. Handle sensitive customer information with confidentiality and professionalism.
RECOVERY / COLLECTION / EMI / LOAN / BANK /NBFC Key Responsibilities: Outbound Calling: Contacting customers to remind them of outstanding debts and follow up on payment arrangements. Negotiation: Working with debtors to establish repayment plans and secure settlements. Record Keeping: Maintaining accurate records of all interactions, payment arrangements, and follow-up actions. Customer Communication: Handling customer inquiries, addressing concerns, and ensuring a professional and empathetic approach. Process Compliance: Adhering to company policies and regulations, including debt collection guidelines. Collaboration: Working effectively within a team to achieve debt recovery goals. Required Skills: Excellent Communication Skills: The ability to clearly and effectively communicate with debtors, both on the phone and in writing. Negotiation Skills: The ability to persuade debtors to agree to repayment plans and settle outstanding debts.