CMDB - ITOM

Tata Consultancy Services

7 - 12 years

14 - 24 Lacs

pune chennai

Posted:-1 days ago| Platform:

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Skills Required

service management configuration management itil framework configuration management tools service level management configuration itsm itom itil cmdb agile application lifecycle management itil v3 service mapping

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Knowledge and experience of Service Management/Operation process and its environment.
Knowledge of the ITIL framework as well as high level of IT technical competence.
Experience in CSDM & Service Mapping.
Basic knowledge of Application Lifecycle and Environments.
Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project.
Knowledge on Planning & Forecasting.
ITIL foundation, ITIL intermediate- Service Design (SD) or Planning

Knowledge and experience of Agile / Lean / Six sigma methodologies and their application
ITIL certified

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