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Cluster Manager - Used Car Finance

Cluster Manager - Used Car Finance

Bajaj Finance

5 - 7 years

5 - 9 Lacs

pune

Posted:5 hours ago| Platform:

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Skills Required

monitoring finance insurance risk data it management operations crm salesforce business

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose
This position is open with Bajaj Finance ltd.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomesDuties and Responsibilities
Meeting exceeding business goals/targets in different products ie. Loans Insurance bundled/Non-Bundled through Lead fulfilment Field Activity on existing Data Base Manage, control own all channels businesses. Recruit, retain, manage build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment. Take Care of customer Escalations and ComplaintMonitor measure key conversion, productivity data penetration metricsLearning and Understanding of CRM lending system - Salesforce.com Finnone is must. Effectively engage with Credit, Operations Risk teams.Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.Tracking cases at every stage to have better control.Required Qualifications and Experience
Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.

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Cluster Manager - Used Car Finance