Cluster Manager

Role & Responsibilities: Oversee and manage multiple retail stores within the assigned cluster to ensure smooth operations. Achieve sales targets and profitability goals across all stores. Monitor inventory levels, stock management, and timely replenishment. Lead, train, and motivate store managers and staff to deliver excellent customer service. Conduct regular store audits to ensure compliance with company policies and standards. Analyze sales data and market trends to strategize and improve store performance. Handle customer escalations and resolve issues effectively. Coordinate with head office and regional teams to implement promotional activities and campaigns. Manage P&L and control operational costs within the cluster. Ensure adherence to visual merchandising standards and brand guidelines. Preferred Candidate Profile: Bachelors degree or MBA (preferably in Marketing, Business, or Retail Management) 3-7 years of experience in retail management, preferably in multi-store or cluster management roles Strong leadership and team management skills Proven track record in achieving sales targets and managing budgets Excellent communication, negotiation, and problem-solving abilities Knowledge of Apple products and premium retail environment is a plus Proficient in MS Office and retail management software Ability to work under pressure and manage multiple priorities Contact: 9712005830 Email: rohan.rana@ivenus.in