Cluster Manager - IT

Location Name:

Job Purpose

Duties And Responsibilities

• Ensure adherence to RBI Master Directions on IT Outsourcing and other relevant regulatory guidelines.
• Monitor compliance with contractual obligations and SLAs of outsourced IT vendors.
• Maintain documentation and audit trails for all outsourcing arrangements
• Conduct due diligence and risk assessments for new and existing IT vendors.
• Review and approve outsourcing agreements from a compliance perspective.
• Track vendor performance and compliance metrics
• Assist in developing and updating IT outsourcing policies and procedures.
• Implement controls to mitigate outsourcing risks including data privacy, cybersecurity, and business continuity
• Work with IT, Legal, Risk, and Procurement teams to ensure end-to-end compliance
• Coordinate with internal and external auditors for IT outsourcing audits
  

Key Decisions / Dimensions

•  Deciding whether a third-party/vendor meets regulatory and internal compliance requirements for onboarding
•  Approving due diligence outcomes and risk assessments
•  Finalizing compliance clauses in outsourcing agreements
•  Interpreting RBI/SEBI outsourcing guidelines and deciding how they should be operationalized across engagements
  

Major Challenges

•  Interpreting and implementing new circulars or frameworks across multiple outsourcing arrangements
•  Ensuring third-party vendors comply with contractual obligations and regulatory standards.
•  Managing concentration risk, sub-contractor oversight, and exit strategies
•  Preparing for internal, statutory, and regulatory audits with complete documentation and evidence.
  

Required Qualifications And Experience

•  Qualifications
•  Graduate/Postgraduate in Law, IT, Risk, or related field..
•  5 to 7 years of experience in IT compliance, with significant exposure to outsourcing governance in BFSI/NBFC..
  

•  Skills Keywords