Cluster Manager

Designation

Department

Modality

GE Product Portfolio

GWSO Product Portfolio

Work Location

Relevant Work Experience Needed

• Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual):

Effective Engagement with customer:

a)

• Demonstrating to build trust with customers by understanding the customers needs & expectations.
• Building strong relationships with multiple key influencers & maintains frequent interactions with the customers, leading to maintain customer relationship.

b)

• Ensuring to understand & present Genworks Value proposition and power of solutions in improving clinical outcomes, do initial product pitching and creates opportunity for cross-selling & upselling
• To have confidence to handle different sales scenarios, understand our Genworks Value proposition and power of solutions in improving clinical outcomes.
• Ensuring to achieve Annual and Quarterly revenue targets through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, account penetration and market penetration in the assigned territory

c)

• Ensuring to manage healthy sales funnel, & generating qualified leads through cold calling & converting to prospects, promoting Genworks Digital Marketing content to customers & demonstrating deal ingenuity

d)

• Ensuring to represent companys interest and achieve win-win situation for the customer and organization by promoting our pricing strategies to the proposed solutions, maintains confidentiality, leading to low frequency of requesting special pricing.

e)

• To have the confidence to handle competition, understand the pricing and risk challenges in each deal.
• Presenting responses to objections & gains customer acceptance to proposed solutions

Enabling with Customer

a)

• Ensuring to adopt One Genworks Solutions Approach” by promoting our customer care area focused solutions, identifying, and creating differentiation to the solution offered.
• Demonstrating to show intent & effort as true Genworks Champion to constantly take our newly added solution to the customer and provide feedback on the proposed solution

Guidance Matrix

• Ensuring to understand the customer’s workflow by following modality-based guidance matrix for product positioning.
• You should ensure to leverage our vast product portfolios to cater customer segments across all modalities

b)

• Initiating weekly product presentation discussion to promote new new technology and leveraging vertical teams in the organization to establish product grounding

c)

• Ensuring to adopt the company policies & processes, and adhere 100% operational compliances, legal & statutory compliances & quality management process, identify and report any quality or compliance concerns to take immediate actions.
• Ensuring to adhere to sales, product demo & buy-back processes to drive efficiency in order processing

Energizing Customer Delight

a)

Demonstrating as customer champion by understanding and empathizing with the customer, building trust, understanding the customers profile, expectations & challenges and proposing