Cluster Director of Sales - NCR

Key Responsibilities

• Develop and implement cluster sales strategies to achieve revenue and market share goals.
• Identify, prospect, and secure new business opportunities across multiple market segments.
• Lead proactive sales initiatives, focusing on key feeder markets for Delhi NCR.
• Build long-term partnerships with corporates, travel agents, OTAs, and event planners.

• Maintain strong relationships with key accounts at regional and national level.
• Conduct regular client visits, sales calls, and participate in trade shows/networking events.
• Leverage IHG global sales resources and partnerships to maximize business.

• Lead, coach, and motivate the cluster sales team to deliver outstanding performance.
• Align sales strategies with Revenue, Marketing, and Operations teams for maximum impact.
• Ensure consistent use of IHG systems (Delphi, Opera, IHG Business Rewards tools).

• Monitor competitor activities and market trends; prepare regular business reports.
• Drive compliance with IHG brand standards, pricing strategies, and contracting guidelines.
• Manage cluster sales budget, ensuring optimal ROI.

Job Requirements

• Graduate / MBA in Business, Sales, or Marketing (preferred).
• Minimum

  10 15 years of sales leadership experience

  , with at least 3 years in a cluster/multi-property role in hotels (preferably with international brands).
• Strong knowledge of Delhi NCR hospitality market, key corporate accounts, and travel trade.
• Proven track record of achieving revenue targets and expanding market share.
• Excellent negotiation, networking, and presentation skills.
• Strong leadership, team management, and cross-functional collaboration abilities.
• Fluent in English and Hindi; additional languages an advantage.