Cloud Ops (Senior)

7 - 11 years

12 - 22 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

ServiceNow ITOM Specialist

  • Design, implement, and maintain ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, and CMDB.

  • Develop and customize integrations with various IT systems using REST, SOAP, and other APIs.

  • Troubleshoot issues within the ITOM modules and ensure data integrity in the CMDB.

  • Collaborate with stakeholders to gather requirements and translate them into technical solutions on the ServiceNow platform.

  • Proficient in JavaScript, GlideScript, and other ServiceNow scripting, adhering to best practices.

  • Experience in ITIL processes and strong analytical and problem-solving skills are essential.

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