Jobs
Interviews

183 Cloud Operations Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an integral part of the SAP team, you will have the opportunity to contribute to our mission of helping the world run better. Our organizational culture is built on collaboration and a collective commitment to making a positive impact. At SAP, we strive to lay the groundwork for the future while fostering an inclusive work environment that values diversity and flexibility, all while remaining dedicated to our purpose-driven and forward-thinking approach. We offer a supportive and nurturing team dynamic that emphasizes continuous learning and professional growth, acknowledges individual achievements, and provides a range of benefits to cater to your needs. Your responsibilities will involve working with a diverse array of SAP technologies and products, particularly focusing on the development of SAP Host Agent. Collaborating closely with a motivated team, you will be instrumental in enhancing security, alerting, monitoring, and high-availability features for SAP clients globally. This role will also entail close cooperation with various SAP and SAP Partner technologies, including operating systems and database management systems. Moreover, you will have the opportunity to expand your expertise in hybrid and cloud operations within Hyperscaler environments such as Microsoft Azure, Google Cloud, and AWS. The SAP ABAP Platform unit plays a pivotal role in the enterprise application space, setting industry benchmarks and ensuring a dedicated ABAP environment within the SAP Business Technology Platform. Your involvement in this unit will contribute significantly to SAP's reputation as a leader in end-to-end business application software and related services, encompassing database management, analytics, intelligent technologies, and experience management. We are a purpose-driven cloud company with a global reach, comprising millions of users and a diverse workforce united by a collaborative ethos and a shared commitment to personal and professional development. At SAP, you will have the platform to unleash your full potential and make a meaningful impact. Our culture at SAP is rooted in inclusivity, well-being, and adaptable work arrangements that empower every individual, irrespective of their background, to thrive and excel. We believe that our strength lies in the unique skills and attributes each person brings to our organization, and we invest in our employees to instill confidence and unlock their talents. By fostering an environment that celebrates diversity and supports personal growth, we aim to create a more equitable and inclusive world. SAP is an equal opportunity employer and advocates for accessibility for applicants with physical or mental disabilities. Should you require any accommodations during the application process, please reach out to our Recruiting Operations Team at Careers@sap.com. For SAP employees, please note that only permanent positions are eligible for the SAP Employee Referral Program, subject to the guidelines outlined in the SAP Referral Policy. Specific terms and conditions may apply to roles within Vocational Training programs. As part of our commitment to Equal Employment Opportunity, SAP embraces diversity and inclusion and provides reasonable accommodations to candidates with disabilities. Candidates selected for this role may be subject to background verification by an external vendor. Requisition ID: 432356 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.,

Posted 1 day ago

Apply

5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be joining a dynamic team at SAP, where we are committed to helping the world run better through innovation and collaboration. Our company culture is built on a shared passion for making a difference and creating a workplace that values diversity, flexibility, and purpose-driven work. We offer a supportive and inclusive environment that prioritizes learning and development, recognizes individual contributions, and provides a range of benefits for our employees. SAP, founded in 1972, has a rich history of transforming enterprise software and driving innovation. As part of our team, you will play a key role in developing solutions that foster equality, drive innovation, and create opportunities for both our employees and customers globally. We value creativity, entrepreneurship, and strong relationships, believing that together we can drive industry transformation, economic growth, and positive societal impact while protecting our environment. In this role as a Senior DevOps Engineer with a focus on SAP Basis and Database expertise, you will be responsible for managing the daily cloud operations of our Sovereign Cloud landscape. Your role will involve working across the Service Delivery Lifecycle to analyze, design, build, test, implement, and maintain SAP S4/HANA and SAP IBP system components. You should possess a strong technical understanding of SAP systems and databases, along with experience in managing maintenance activities, refreshes, patching, and upgrades. You will collaborate with the Global Sovereign Cloud Delivery & Operations team to establish a harmonized and scalable offering for the Public Sector and regulated industries. Your responsibilities will include ensuring a stable, secure, and compliant cloud service that meets local laws, regulations, and security requirements. You will work closely with various teams, including the central Architecture team, Security Office, Engineering teams, and Regulatory and Governance teams in India to deliver high-quality cloud services. At SAP, we are committed to creating an inclusive and diverse workplace where every individual, regardless of background, can thrive. We prioritize employee well-being, flexible working models, and personal development to ensure that everyone can perform at their best. We believe in harnessing the unique talents of our employees to drive innovation and create a more equitable world. As an equal opportunity employer, SAP provides accessibility accommodations and support for applicants with disabilities, fostering a culture of respect, inclusion, and empowerment for all. If you are passionate about making a difference and driving innovation, SAP offers a supportive and collaborative environment where you can bring out your best. Join us in our mission to help customers worldwide work more efficiently and effectively, leveraging cutting-edge technologies and a diverse team ethos to address global challenges and create meaningful solutions.,

Posted 1 day ago

Apply

2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Senior Technical Risk & Compliance Analyst at Expedia Group, you will play a crucial role in executing risk management tasks associated with the SOX Compliance Program. Your responsibilities will include scoping, planning, conducting fieldwork, developing recommendations, writing reports, tracking findings, and verifying management remediation action plans under the guidance of managers. Collaboration with Internal Audit, Information Security, Legal, Product & Technology, Brands, and Corporate Shared Services functions will be key to driving the progress of risk management practices. In this role, you will acquire a solid understanding of the department's operations within the larger organization, be aware of policies, practices, trends, and customer impacts, prepare risk and controls documentation for business initiatives, design controls for new processes/tools, report project status to senior leadership, review project timelines, identify necessary resources, assist in creating technical communication materials, and support the development of risk mitigation strategies and remediation plans for audit findings. To qualify for this position, you should hold a bachelor's degree in accounting, finance, audit, or information systems, or possess 2+ years of equivalent experience in IT Risk Management, Technical SOX Compliance, Audit, or similar functions. You should have a curious mindset, stay updated on risk management and industry trends, adapt quickly to changes, navigate between technical and non-technical audiences, and have a solid understanding of risk and compliance management frameworks such as ISO and COSO. Possession of certifications like CIA, CPA, CISA, CCSK, CISM, CRISC, or similar is preferred. Your experience may include areas like IT General Controls, Cloud operations, Data governance, or Artificial Intelligence/Machine Learning. Strong analytical, organizational, communication, and critical thinking skills are essential for this role. If you require any accommodations during the application or recruiting process due to a disability or health condition, please reach out to our Recruiting Accommodations Team. Join Expedia Group to be part of a diverse, vibrant, and welcoming community that values open culture, celebrates differences, and believes in collective success. Experience exciting travel perks, generous time-off, parental leave, flexible work models, and career development resources while contributing to building a more open world. Apply now to shape the future of travel with us.,

Posted 2 days ago

Apply

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

Iamneo, a fast-growing B2B EdTech SaaS company, is seeking a Senior DevOps & Cloud Operations Engineer to take end-to-end ownership of cloud infrastructure and DevOps practices. This role is crucial in driving scalable, secure, and high-performance deployment environments for applications. If you have a passion for innovation and growth and are eager to redefine the future of tech learning, iamneo is the place for you. As the Senior DevOps & Cloud Operations Engineer, your responsibilities will include architecting, deploying, and managing scalable cloud infrastructure, leading infrastructure optimization initiatives, designing and implementing CI/CD pipelines, automating infrastructure provisioning and configuration, managing containerized environments, implementing configuration management, setting up monitoring and alerting systems, writing automation and operational scripts, ensuring security controls and compliance, conducting infrastructure audits, backups, and disaster recovery drills, troubleshooting and resolving infrastructure-related issues, collaborating with product and development teams, supporting platform transitions and cloud migration efforts, and mentoring junior engineers. The ideal candidate should have at least 5 years of hands-on experience in DevOps, cloud infrastructure, and system reliability, strong expertise in GCP and Azure, proficiency in CI/CD, infrastructure-as-code, and container orchestration, scripting skills in Bash, Python, or similar languages, a solid understanding of cloud-native and microservices architectures, strong problem-solving and communication skills, and an ownership mindset. Preferred qualifications include GCP and/or Azure certifications, experience with Agile and DevOps cultural practices, prior experience deploying web applications using Node.js, Python, or similar technologies, and the ability to thrive in fast-paced environments. If you are someone who enjoys working in a multi-cloud, automation-first environment and excels at building robust systems that scale, iamneo welcomes your application.,

Posted 2 days ago

Apply

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an IT Technology Services Expert in Availability Management at SAP, you will play a crucial role in coordinating and driving various teams involved in Problem Management, Critical Incident Management, and Event Management. Your primary responsibility will be to ensure the swift restoration of services during critical incidents for customers, conduct root cause analysis, and facilitate remediation for major incidents. Additionally, you will be responsible for maintaining effective communication with internal stakeholders, providing regular updates on the status and progress of service restoration, and collaborating with various roles within the organization to drive continuous improvement initiatives across different service areas. Your tasks will involve coordinating activities among teams working on Problem Management, Critical Incident Management, and Event Management, ensuring quick service restoration, conducting root cause analysis for major incidents, and driving continuous improvement initiatives across these areas. You will be required to liaise with stakeholders such as ZOR Service Execution Owner, CIM Service Execution Owner, Event Management Service Execution Owner, Incident Management Service Area Owner, Process Managers, Major Incident Managers, Managed Service Providers, and Senior Management to ensure seamless coordination and execution of service restoration activities. To excel in this role, you should possess a Bachelor's or Master's degree in Business Administration, Computer Science, IT, Engineering, or a related field. Additionally, having professional certifications such as ITIL Foundation Certification, cloud operations/hyperscaler related certification, and project management certification will be considered advantageous. Your role will be pivotal in guaranteeing the quickest possible service restoration for customers" critical incidents, conducting root cause analysis, and driving continuous improvement initiatives across different service areas within the organization. At SAP, we are committed to fostering a diverse and inclusive workplace where every individual, regardless of background, feels valued and empowered to perform at their best. We believe in the strength of diversity and invest in our employees to help them realize their full potential. By joining SAP, you will be part of a purpose-driven and future-focused organization that values collaboration, personal development, and creating a better and more equitable world. If you are passionate about leveraging technology to drive positive change and want to bring out your best, SAP is the place for you.,

Posted 3 days ago

Apply

12.0 - 15.0 years

7 - 11 Lacs

Bengaluru

Work from Office

This role combines leadership in managing cloud infrastructure with customer-focused incident response in a SaaS environment. The ideal candidate has a strong background in AWS cloud platforms, containerized workloads, and leading customer support teams. Youll also act as the primary escalation point for infrastructure and application performance issues. Cloud Operations Ensure 99.9%+ uptime for AWS-hosted SaaS platforms. Manage and maintain cloud infrastructure, including incident response and disaster recovery planning. Collaborate with DevOps, Engineering, IT, and Security teams to deploy, monitor, and optimize services. Proactively resolve issues related to infrastructure and application scalability and reliability. Establish strong operational practices: incident management, root cause analysis, and preventive action planning. Technical Support Lead a support operations team focused on infrastructure and application-related technical issues. Act as the point of escalation for complex, high-priority customer incidents. Ensure SLAs and KPIs are met or exceeded. Continuously improve support processes: ticket handling, escalation paths, and customer responsiveness. Work closely with Customer Success and Professional Services for a unified customer experience. Leadership and Strategy Manage, mentor, and grow a team of support engineers and cloud operations specialists. Continuously assess and improve tooling, operational processes, and technologies. Provide regular operations updates to senior leadership, highlighting KPIs and key trends. Translate business and customer needs into operational improvements. Qualifications Required Bachelors degree in Computer Science, IT, or related field or equivalent experience. 12+ years of relevant experience, including 3+ years in a managerial role. Expertise in AWS and SaaS architecture. Hands-on experience with monitoring tools (Datadog, Prometheus, Grafana, etc.) and incident management systems (ServiceNow, Zendesk, PagerDuty, Opsgenie). Proficient in SQL and experience with databases. Strong understanding of DevOps, CI/CD, and infrastructure-as-code (Terraform, Ansible). Proven track record of achieving high uptime, SLA adherence, and customer satisfaction. Experience managing 24x7 cloud operations in remote or hybrid environments. Strong problem-solving skills and ability to thrive in high-pressure situations. Excellent communication skills across technical and non-technical stakeholders. Willingness to work in APAC and EMEA time zones. Preferred Certifications AWS Professional Certifications Linux System Administration Certifications ITIL Certifications Kubernetes Administrator Certifications What We Offer Comprehensive health and wellness plans Paid time off and company holidays Shift allowances Flexible and remote-friendly work options

Posted 3 days ago

Apply

2.0 - 4.0 years

5 - 11 Lacs

Bengaluru

Work from Office

Principal Responsibilities: Cloud Infrastructure Management: Oversee the deployment, configuration, and maintenance of cloud infrastructure, including virtual machines, storage, and networking components Monitoring and Troubleshooting: Implement monitoring solutions to ensure the availability and performance of cloud services. Troubleshoot and resolve issues related to cloud infrastructure Security and Compliance: Ensure the security and compliance of cloud environments by implementing best practices and adhering to industry standards Automation and Optimization: Develop and maintain automation scripts to streamline cloud operations and improve efficiency Collaboration and Support: Work closely with cross-functional teams, including development, security, and operations, to support cloud initiatives and projects Documentation and Reporting: Maintain comprehensive documentation of cloud infrastructure, processes, and procedures. Generate regular reports on cloud operations and performance Qualifications: Education: Bachelor`s degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 3-5 years of experience in cloud operations, with a strong understanding of cloud platforms such as AWS, Azure, or Google Cloud Technical Skills: Proficiency in cloud infrastructure management, automation tools (e.g., Terraform, Ansible), and monitoring solutions (e.g., CloudWatch, Prometheus) Security Knowledge: Familiarity with cloud security best practices and compliance standards Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot complex issues. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Cloud Services: Strong understanding and experience in developing and troubleshooting various technologies including Cloud and Systems automation, enterprise network communications/protocols, Windows and Linux authentication and authorization, Virtualization technologies (AWS, Azure, VMWare), enterprise networking, encryption standards, technologies, and related elements IT Service Management: Experience with Web Service Integrations between ServiceNow and other cloud or on-premises systems Understanding of ITIL practices including Change and Incident Management

Posted 4 days ago

Apply

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Senior DevOps Engineer with strong SAP Basis and Database expertise, you will be responsible for managing the daily cloud operations of the Sovereign Cloud landscape at SAP. Your role will involve working across the Service Delivery Lifecycle to analyze, design, build, test, implement, and maintain multiple SAP S4/HANA and SAP IBP system components or applications. It is essential to have a deep technical understanding of SAP systems and databases to excel in this position. Additionally, you will be tasked with managing periodic maintenance activities, refreshes, patching, and upgrades to ensure smooth operations. The Global Sovereign Cloud Delivery & Operations business unit at SAP has recently combined and harmonized all SAP Sovereign Cloud offerings to establish an end-to-end process for the Public Sector and regulated industries. As part of this unit, your role will involve collaborating closely with all Board areas to create a harmonized, scalable, and consistent offering with transparent and standardized deliverables. Joining the SAP Sovereign Cloud Delivery India unit, you will contribute to providing SAP's Sovereign Cloud Services in India. Your responsibilities will include working on cloud landscape architecture design, build, maintenance, and operation to deliver stable, secure, and resilient cloud services that are fully compliant with local laws, regulations, and the unique security requirements of India. Collaboration with central Architecture team, Security Office, and Regulatory and Governance teams in India will be essential in this role. At SAP, we believe in fostering a culture of inclusion, focusing on health and well-being, and offering flexible working models to ensure that everyone, regardless of background, feels included and can perform at their best. We are committed to equal employment opportunities and provide accessibility accommodations to applicants with disabilities. Our culture values the unique capabilities and qualities that each individual brings to the company, and we invest in our employees to help them realize their full potential. SAP is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to Equal Employment Opportunity values and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you require assistance or accommodation for the application process, please reach out to the Recruiting Operations Team at Careers@sap.com.,

Posted 6 days ago

Apply

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a member of the Devices & Services team at Google, your primary goal will be to accelerate customer adoption of Google Cloud by leading the implementation journey. You will be responsible for providing technical guidance, managing timelines, milestones, migration goals, and business transformation strategies. Your role will involve advocating for customer needs to overcome adoption blockers and drive new feature development. You will need to lead across multiple work streams and teams to maintain customer momentum. In this role, you will also develop relationships with stakeholders to understand customers" businesses, develop roadmaps, and lead quarterly business reviews and executive sessions to better understand their business and technical needs. You will be required to plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success. Additionally, you will work with customers and Support to guide issues and escalations to resolution. A successful candidate should have a Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. You should have at least 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations, or transformation programs. Experience supporting customers in cloud operations, technical support, escalation management, or IT consulting is preferred. Preferred qualifications for this role include an MBA or Master's degree in Management, Technical, or Engineering fields. Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions is also desired. Candidates with experience translating business requirements into technological solutions and application or workload migration to public cloud providers will be given preference. An understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks is beneficial. Excellent written and verbal communication, presentation, problem-solving, and client management skills are essential for this role. In summary, as a key member of the Devices & Services team at Google, you will play a crucial role in driving customer adoption of Google Cloud, providing technical guidance, and ensuring customer success through effective relationship management and problem-solving skills.,

Posted 6 days ago

Apply

13.0 - 15.0 years

10 - 15 Lacs

Mumbai

Work from Office

Seeking a highly motivated and experienced ProjectManager - Technical account manager. In this customer-facing role, candidatewill be responsible for overseeing the successful delivery and servicesassurance support lifecycle for services (Managed Hosting - cloud,Microsoft End user service, Managed security services, Managed connectivitylike MPLS, ILL etc)) offered to end customer directly at our client'slocations. You will be the primary point of contact for our clients, ensuringenhanced customer experience. Responsibilities *Serve as the primary technical client contact andadvocate for day to day and escalated issues and requests * Ensuringsatisfaction through proactive communication, issue resolution, and regularengagement (status calls, QBRs, documentation). *Safeguard existingrevenue streams while identifying and driving new business opportunities withinaccounts through strategic collaboration with sales teams. *Lead key initiativeslike DC-DR drills and post-deployment handovers, manage service improvementplans, and *ensure timely delivery of customer project milestones. * Collaborate with internal teams and subject matter experts to align onproject goals, optimize customer investments, and provide leadership acrossbusiness units. Track capacity,risks, and service improvements; maintain related trackers; and provide regularaccount status updates to senior management and stakeholders. * Understanding of POA& Leading Major activity e.g. DC DR drill, Handover post deployment Regularlyphase out Service Improvement plans (Technical & Process) to customer &maintain a related tracker Should also beable to drive related Customer Project deliverables. Monitoring, managing, and administering themonetary terms of SLAs and other billing related aspects. *Providethe relevant reports including real time as well as pastdata/information/reports for the department to validate the billing and SLArelated penalties. The reports shall consist (not limited to) of: Summaryof resolved unresolved and escalated issues / complaints. Logsof backup and restoration undertaken reports. Componentwise Virtual machines availability and resource utilization reports. ConsolidatedSLA / Non- conformance reports. ( Detailed Daily, Weekly, Monthly Progress Report ) Clarity on SOP of Operations andMonitoring. Shouldbe able to do customer Architectural review Wouldneed to work from Office or customer location (Mumbai) TrackingInventory including licenses. SLAreconciliation and resolving associated billing disputes. Support,Revenue enhancement through accelerated deliveries. Desired Skill sets & requirement B.E./B.Tech/ MCA ( profile expects min 12-15 yrs of experience in which 10+ yrs experience requested for PM ) In managingand implementing large multilocation IT Network Projects Experience of implementing end to end Projects inPSU/ Government Bodies/ Autonomous Organizations (Under any Indian Governmentlaw) in India. Certifications: PMP / Prince2 Certification (Ifcertified better). Technical Certification: Vmware, Openstack, OperatingSystem Proficientin Windows/Linux systems and virtualization technologies with strong technicalunderstanding of Linux OS, storage, Networkand backup solutions. . Experienced inpublic and private cloud environments, with exposure to firewalls, proxies,IDS/IPS, SIEM, DDoS protection, and Zscaler. . Familiarwith MPLS, and ILL, ensuring robust enterprise connectivity and communication. . Familiar withInfoSec trends, enabling effective positioning of security solutions forcustomers. Strong analytical mindsetwith proven ability to troubleshoot and resolve complex technical issuesefficiently. Excellentlogical reasoning to assess technical issues. CapacityManagement for customer infrastructure and services. RiskIdentification and tracking for Customer infra Leadingcustomer calls and getting into conclusion on the purpose of the call. Abilityto audit customer infrastructure and suggest improvements. Abilityto forecast churn and upgrades for account base. Abilityto tailor message formats and contents to the audience and get heard. Abilityto manage multiple initiatives simultaneously. Comfortabledealing with complex customer relationships, decision processes and competingagendas Abilityto travel for customer meeting/service reviews or Resident On site at CustomerPlace The standard working hours are from09:30 am to 06:30 pm, Flexibility may be required to accommodate projectdeadlines.

Posted 1 week ago

Apply

10.0 - 11.0 years

15 - 20 Lacs

Chennai

Work from Office

seeking a highly motivated and experienced Technical Account manager/Engagementlead. In this customer-facing role, candidate will be responsible foroverseeing the successful delivery and services assurance support lifecycle forservices (Managed Hosting , Public cloud , Managed security services, Managedconnectivity like MPLS, ILL , End user support etc) offered to end customerdirectly at our client's locations. You will be the primary point of contactfor our clients, ensuring enhanced customer experience & may also need towork from customer location if required. Responsibilities Managethe Technical post-sales relationship for accounts. Serve as the primarytechnical client contact and advocate for day to day and escalated issues andrequests Establishand maintain customer satisfaction across accounts through account planning,proactive client communications, issue remediation and containment, andperformance measurement. Protectexisting revenue streams, additional revenue generation. Activelyfarm existing account base to identify new solutions or service opportunities.Provide valuable account information and insight to support the sales force. Buildand execute an account specific relationship framework inclusive of regularlyschedule status calls, quarterly business reviews, account documentation,reference management and account planning sessions. Leverageinternal subject matter experts to help customers optimize their investment,ensure program objectives are being met and measure the value of the solutionto their organizations. Coordinateactivities and provide leadership on directions of key projects, initiativesand issues across internal business unites. Conductregular briefings on account status to senior management and other internalstakeholders. Responsible for Capacity reports, Risk tracking & Service Improvement plans for managedaccounts Preparinga POA & Leading Major activity e.g. DC DR drill, Handover post deployment Regularly phase out Service Improvement plans (Technical & Process) to customer & maintain a related tracker Shouldalso be able to drive related Customer Project deliverables. Shouldbe able to do customer Architectural review with a expected expertise area on Linux , Windows , Middleware Mayneed to work from customer location ( if business demands ) TrackingInventory including licenses SLAreconciliation and resolving associated billing disputes. Support,Revenue enhancement through accelerated deliveries. Lead internaltransition projects Desired Skill sets & requirement Total Experienceof 12 to 15 years with 4+ years experience in Technical accountmanagement/Technical client relationship supporting/Engagement Lead ( singlepoint of contact ) Experiencewith Virtualization, clustering Exposure onPublic Cloud ( Azure Or AWS ) with mandatory Expert Certification Exposureto Firewalls, Proxies (physical and cloud), IDS / IPS. Exposureto SIEM, Zscaler. Exposureto UCC/IP telephony, MPLS, ILL Technicalunderstanding of Linux operating systems Technicalunderstanding of Storage and Backups - Experience on Licensemanagement Understandingof emerging Information Security trends and position for customers. Excellentanalytical and problem-solving skills. Excellentlogical reasoning to assess technical issues. CapacityManagement for customer infrastructure and services. RiskIdentification and tracking for Customer infra & SOP preparation Leadingcustomer calls ( especially to front end P1 incidents ) Experienceon Public Cloud and getting into conclusion on the purpose of thecall. Abilityto audit customer infrastructure and suggest improvements. Abilityto forecast churn and upgrades for account base. Abilityto tailor message formats and contents to the audience and get heard. Abilityto manage multiple initiatives simultaneously. Comfortable dealing with complex customer relationships, decision processes and competing agendas Abilityto travel for customer meeting/service reviews. PreferredBE, Btech or MCA,

Posted 1 week ago

Apply

2.0 - 4.0 years

7 - 11 Lacs

Chennai

Work from Office

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain

Posted 1 week ago

Apply

6.0 - 11.0 years

20 - 35 Lacs

Hyderabad

Work from Office

Job Summary: We are looking for a highly skilled and adaptable Senior Site Reliability Engineer / Principal Site Reliability Engineer to become a key member of our Cloud Engineering team. In this crucial role, you will be instrumental in designing and refining our cloud infrastructure with a strong focus on reliability, security, and scalability . As an SRE, you'll apply software engineering principles to solve operational challenges, ensuring the overall operational resilience and continuous stability of our systems. This position requires a blend of managing live production environments and contributing to engineering efforts such as automation and system improvements. Responsibilities Cloud Infrastructure Architecture and Management: Design, build, and maintain resilient cloud infrastructure solutions to support the development and deployment of scalable and reliable applications. This includes managing and optimizing cloud platforms for high availability, performance, and cost efficiency. Enhancing Service Reliability: Lead reliability best practices by establishing and managing monitoring and alerting systems to proactively detect and respond to anomalies and performance issues. Utilize SLI, SLO, and SLA concepts to measure and improve reliability. Identify and resolve potential bottlenecks and areas for enhancement. Driving Automation and Efficiency: Contribute to the automation, provisioning, and standardization of infrastructure resources and system configurations. Identify and implement automation for repetitive tasks to significantly reduce operational overhead. Develop Standard Operating Procedures (SOPs) and automate workflows using tools like Rundeck or Jenkins. Incident Response and Resolution: Participate in and help resolve major incidents, conduct thorough root cause analyses, and implement permanent solutions. Effectively manage incidents within the production environment using a systematic problem-solving approach. Collaboration and Innovation: Work closely with diverse stakeholders and cross-functional teams, including software engineers, to integrate cloud solutions, gather requirements, and execute Proof of Concepts (POCs). Foster strong collaboration and communication. Guide designs and processes with a focus on resilience and minimizing manual effort. Promote the adoption of common tooling and components, and implement software and tools to enhance resilience and automate operations. Be open to adopting new tools and approaches as needed. Requirements Experience: 6 to 14 Years Role: We have multiple roles the final role will depend on the candidate's experience and credentials Education: BE/B. Tech/MCA/M.Sc./MTech/M.S Technology Stack: Linux Administration, Shell / Python Scripting, AWS Cloud Services (EC2, S3), Cloud Operations, Linux (CentOS, Rocky Linux), Jenkins, ArgoCD, Kubernetes Management, Ansible, Terraform, OS Patching, Release Management, Incident Management Infrastructure Management: Proven proficiency in on-premises hosting and virtualization platforms (VMware, Hyper-V, or KVM). Solid understanding of storage internals (NAS, SAN, EFS, NFS) and protocols (FTP, SFTP, SMTP, NTP, DNS, DHCP). Experience with networking and firewall technologies. Strong hands-on experience with Linux internals and operating systems (RHEL, CentOS, Rocky Linux). Experience with Windows operating systems to support varied environments. Service Reliability Concepts: Good understanding of SLI, SLO, SLA and error budgeting Other Mandatory Requirements: 1) Excellent communication skills 2) 24/7 support with monthly rotation shifts

Posted 1 week ago

Apply

10.0 - 20.0 years

25 - 40 Lacs

Greater Noida

Work from Office

Role Overview: The Technical Service Delivery Manager will be responsible for delivery of IT Infrastructure services to global customers. This includes managing Data Center operations, End User Computing, Cloud platforms, Security, Networks, and associated Tools. The role requires strong leadership in customer engagement, service management, people management, budgets, contract compliance, organizational initiatives, audits, SLAs and continual service improvement (CSI). Role & Key Responsibilities: 1. Service Management & Delivery: Ensure the effective delivery of services to clients by managing resources, processes, and service delivery teams. Monitor and report on key performance indicators (KPIs) and service-level agreements (SLAs), ensuring performance is in line with agreed expectations. Act as the primary point of contact for clients regarding service-related issues, incidents, and escalations. Coordinate with other internal teams (technical, operations, etc.) to ensure service delivery meets client requirements. Identify and mitigate delivery, compliance, and operational risks. o Ensure adherence to contractual obligations, security, and compliance standards. Taking accountability for service delivery performance, meeting customer expectations, and driving future demand 2. Client Relationship Management: Develop and maintain strong relationships with key client stakeholders. o Proactively communicate with clients to ensure they are satisfied with services and to identify areas for improvement. Conduct regular service reviews with clients to understand their needs and ensure continuous improvement. Anticipate client needs and proactively address service improvements and transformation opportunities. 3. Team Leadership: Manage, lead, and develop the service delivery team, ensuring they have the necessary skills and resources to perform effectively. Conduct performance reviews, provide training, and ensure alignment with the companys goals. Foster a collaborative and customer-focused culture within the service delivery team. 4. Process Improvement: Identify areas for improvement in service delivery processes and drive changes to enhance efficiency, quality, and client satisfaction. o Work with internal teams to improve operational practices and ensure continuous service improvement (CSI). 5. Budget and Resource Management: Monitor the service delivery budget and ensure that services are delivered cost-effectively without any issues.

Posted 1 week ago

Apply

6.0 years

10 - 14 Lacs

Chennai

Work from Office

Education & Experience: Bachelors or Masters degree in Electronics or Telecommunications, or a related field. Minimum 5+ years of proven experience in networking / telecom Experience and knowledge working in a Lean & Agile team Technical skills and expectations: Proven experience in Global Network (GSIP..) / Telecom background Hands on working alarm functionality, networking / telecom connectivity and protocols Cloud operations management Experience with reporting, monitoring and automation tools and technologies Experience in Incident, Request and Change Management activities meeting SLAs & KPI Excellent problem-solving and troubleshooting skills. Excellent stakeholder communication skills and work collaboratively with direct and virtual teams If interested kindly send the resume on pragya.purohit@tataautocomp.com

Posted 1 week ago

Apply

3.0 - 8.0 years

13 - 17 Lacs

Bengaluru

Work from Office

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Saviynt Identity Platform Good to have skills : Identity Access Management (IAM)Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and facilitating the transition to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while adapting to the evolving landscape of cloud technologies and security threats. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Conduct regular assessments of cloud security measures to ensure effectiveness and compliance.- Collaborate with cross-functional teams to integrate security best practices into cloud operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Saviynt Identity Platform.- Good To Have Skills: Experience with Identity Access Management (IAM).- Strong understanding of cloud security principles and frameworks.- Experience in designing and implementing security controls in cloud environments.- Familiarity with regulatory requirements and compliance standards related to cloud security. Additional Information:- The candidate should have minimum 3 years of experience in Saviynt Identity Platform.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Posted 1 week ago

Apply

3.0 - 8.0 years

10 - 17 Lacs

Thiruvananthapuram

Work from Office

Please register your details using this link: https://forms.office.com/r/V1Yv55UTpK Walk-in Details: Date: 2nd August 2025, SATURDAY Walk in Time : 9.00 AM - 2.00 PM Venue : will be shared closer to the date of the drive Job Description Qualifications Required . Bachelors or Masters degree in Computer Science, Information Technology, Cybersecurity, or a related field. Equivalent professional experience is acceptable. Minimum 3-7 years of experience in Azure cloud operations, with a demonstrated focus on security and vulnerability management. Proven track record of managing and securing large-scale Azure environments in production. Hands-on experience with vulnerability scanning, remediation, and compliance in enterprise cloud environments. Extensive experience in responding to and managing security incidents and threat mitigation in Azure. Technical Skills Azure Expertise : In-depth knowledge of Azure services, including but not limited to: Azure Security Center Azure Defender Azure Key Vault Azure Policy Azure Sentinel (SIEM) Azure Active Directory (Azure AD) Security and Vulnerability Tools : Proficiency with vulnerability scanning and management tools like Qualys, Tenable Nessus, or Rapid7. Experience with Azure-native security tools for threat detection and remediation. Infrastructure Hardening : Strong knowledge of security best practices for securing virtual machines, storage accounts, AKS, and network components. Familiarity with zero-trust architecture principles and implementation in Azure. Automation & Scripting : Advanced skills in scripting languages such as PowerShell , Azure CLI , Python , or other automation tools to remediate vulnerabilities and improve operational efficiency. Experience in integrating security checks into CI/CD pipelines. Certifications (Preferred or Mandatory) Azure Cloud Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Cybersecurity Architect Expert (SC-100) Security Certifications: Certified Information Systems Security Professional ( CISSP ) Certified Ethical Hacker ( CEH ) CompTIA Security+ GIAC certifications (e.g., GCIH, GSEC, or GCED) Other Requirements Familiarity with regulatory and compliance standards, such as ISO 27001 , SOC 2 , GDPR , or HIPAA . Experience in performing and supporting audits related to cloud security. Proven ability to stay current with evolving cloud and cybersecurity trends.

Posted 1 week ago

Apply

5.0 - 10.0 years

15 - 30 Lacs

Thiruvananthapuram

Work from Office

Please register your details using this link: https://forms.office.com/r/V1Yv55UTpK Walk-in Details: Date: 2nd August 2025, SATURDAY Walk in Time : 9.00 AM - 2.00 PM Venue : will be shared closer to the date of the drive. Job Summary Zafin is seeking a Cloud Site Reliability Engineer II (CSRE II) to lead strategic initiatives in ensuring the reliability, scalability, and performance of our cloud infrastructure and applications. This advanced role requires mastery in cloud technologies, strategic planning, and incident management to drive innovative solutions and operational excellence. As a CSRE II, you will influence the direction of cloud reliability strategies, mentor junior engineers, and lead significant projects that have a broad organizational impact. This position reports directly to the VP of Cloud Services and requires a proactive, collaborative mindset to achieve operational and strategic objectives. Key Responsibilities Lead and manage the resolution of complex technical issues involving Zafins products and Azure cloud environment. Design and implement strategic operational enhancements to improve resiliency and system reliability. Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence. Represent the organization in external client escalation calls, providing expert guidance and solutions. Architect and optimize cloud infrastructure for high performance, scalability, and cost-effectiveness. Provide thought leadership in managing and scaling container orchestration platforms such as AKS and OpenShift. Oversee the implementation of advanced monitoring solutions and integrate predictive analytics for proactive issue resolution. Develop and execute automation strategies to streamline operational workflows and incident responses. Create and maintain comprehensive documentation of cloud architectures, processes, and incident management strategies. Mentor and coach junior engineers, fostering a culture of continuous learning and innovation. Drive strategic initiatives, collaborating with cross-functional teams to achieve organizational objectives. Qualifications Bachelors degree in Computer Science, Engineering, or a related field (Masters degree preferred). 12+ years of experience in cloud support, operations, or a related role. Advanced expertise in Microsoft Azure (preferred) or equivalent cloud platforms. Demonstrated experience in designing and scaling container orchestration systems like AKS or OpenShift. Proven leadership in managing automated deployment pipelines, including Azure DevOps. Mastery in enterprise monitoring platforms (e.g., Azure Insights, Grafana) and predictive analytics tools. Advanced scripting skills with PowerShell, Python, or similar languages. Extensive experience in incident management and defining SLAs for global production environments. In-depth knowledge of database management, particularly Postgres. Preferred Qualifications Advanced certifications in cloud platforms (e.g., Azure Solutions Architect Expert). Experience with ITSM tools and processes (e.g., ServiceNow). Comprehensive understanding of security and compliance in cloud environments. Soft Skills Exceptional analytical and problem-solving abilities. Strong leadership and mentoring skills. Advanced communication and collaboration capabilities. Visionary approach to operational innovation and strategic planning.

Posted 1 week ago

Apply

10.0 - 20.0 years

25 - 35 Lacs

Thiruvananthapuram

Work from Office

Please register your details using this link: https://forms.office.com/r/V1Yv55UTpK Walk-in Details: Date: 2nd August 2025, SATURDAY Walk in Time : 9.00 AM - 2.00 PM Venue : will be shared closer to the date of the drive. What is the opportunity? Reporting to the Director, Cloud Support, Manager, Cloud Support will support and align efforts to meet customer needs. The candidate will work with the different internal team (cross functional and operational) to ensure seamless support to client needs Location: Trivandrum Major Responsibilities: Work with senior team members to plan, organize, coordinate, execute projects and Initiatives Manage meetings, document interactions with actions and next steps Diligence in follow-up and follow-through Create, update, present project plans Organize work to achieve positive outcomes Encourage use of agile work management processes Facilitate weekly, bi-weekly sprints for the team(s) assigned Help team members prioritize workload. Maintain a healthy team by empowering, motivating, and building trust Set goals for team members Present weekly progress reports Have good control on the work management process to adapt and course correct with agility Identify improvement areas, plan, and execute improvement items Summarize problems at hand for senior stakeholder consumption Prepare and participate in status meetings, governance meetings Setup, coordinate and manage triage sessions with customers and partners Work with the different internal team (cross functional and operational) to ensure seamless support to client needs Must be able to technically guide the team Communicate proactively with customers and internal team members to deliver business value as a part of daily work management Coach, guide, mentor other members of the team/organization Support team in developing process knowledge base Setup knowledge base for the team to refer and enrich It continuously Lead from the front Key Performance Indicators (KPIs): Clarity in thoughts and action: Written and Verbal Demonstrate ability to walkthrough the product/project functionality to an internal/external audience Demonstrate process adherence for all change management activities Demonstrate proactivity Demonstrate follow-ups and follow-throughs Client facing presentation ability Independently manage client expectations Client/Partner engagement - Drive/Attend Weekly/Monthly meetings with client Deliberate RCA discussions with client Internal stakeholder management and updates Closely work with Product team to align on production issues, and push for product release for timely delivery to client. Systematic team management and proper guidance/direction to the team. Working Conditions: Ability to work in remote and/or office setting Fast paced environment with tight deadlines Support offshore hours / multiple time zones Flexibility with working hours based on team and client needs Minimum Required Technical Skills / Qualifications Knowledge, Education, Training: Degree in computer science, engineering, business administration or equivalent experience Industry accepted certifications in management space Must be familiar with our product or a product used by financial institutions in a similar space Experience: Multiple years of experience working with customers and partners Domain knowledge of banking and financial institutions and/or large enterprise IT environment is desirable Experience in leading techno functional discussions with client. Knowledge of cloud concepts Technical: Agile, Scrum experience Experience with process methodologies used in software industry Good understanding of java based technical implementations, deployments and troubleshooting Strong in database concepts Microsoft Excel, Word, PowerPoint, Wiki, Planning software, Agile project management tools Must be able to use and work with user interface-based applications Communication: Strong, clear, and concise written and verbal communication skills Ability to communicate effectively at all levels of the organization Customer facing skills: Connect, Engage, Listen, Explain, Facilitate, Coordinate, Follow-through Interpersonal Skills: Strong interpersonal skills and can foster team collaboration. What's in it for you? If you work with us, we expect youll show the spirit, drive, and intellect that makes you great. We offer a challenging, team-oriented work environment, competitive remuneration and benefits, and excellent opportunities for professional and personal growth. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at Zafin. Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting both the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods in which Zafin collects, uses, stores, handles,retainsor discloses applicant information can be accessed by reviewing Zafins privacy policy at https://zafin.com/privacy/ .

Posted 1 week ago

Apply

10.0 - 16.0 years

30 - 45 Lacs

Bengaluru

Remote

- AWS & SaaS architecture - monitoring tools(Datadog, New Relic, Prometheus, Grafana) - incident mngmnt (PagerDuty, ServiceNow, Zendesk, Opsgenie) - Exp running 24x7 Cloud Ops team - DevOps processes, CI/CD pipelines, IaC tools(Terraform, Ansible)

Posted 1 week ago

Apply

5.0 - 10.0 years

7 - 11 Lacs

Noida

Work from Office

A JD Edwards (JDE) Technical Administrator isresponsible for the technical management of a JDE EnterpriseOne system, ensuring its optimal performance, stability, and security.This role involves installation, configuration, maintenance, and troubleshooting of the system, as well as managing user accounts and security.They also play a key role in system upgrades, performance monitoring, and recommending best practices. Key Skills : User management and security Daily CNC/Platform monitoring Project promotion, package updates/full backup Server Manager Administration CNC related incident analysis and resolution Environment refresh ESU/ASU installations Communication Skills: Excellent verbal and written communication skills to interact with end-users and technical teams. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment. Experience with Upgrades: Experience with JDE EnterpriseOne upgrades, ESUs, ASUs, and other software updates. Scripting/Automation: Familiarity with scripting languages like PowerShell, Python, or Shell scripting. Analytical Skills: Ability to analyze system performance, identify areas for improvement, and recommend solutions. Teamwork: Ability to work effectively as part of a team and collaborate with other IT professionals. Technologies : Oracle JDE CNC Services, Database Administration (Oracle DBA, SQL Server DBA), Cloud Operations (OCI Ops, AWS Ops), Web & Application Servers Mandatory Competencies Beh - Communication and collaboration ERP - Jd Edwards Python - Python DevOps - Powershell DevOps - Shell Scripting Operating System - Operating System - Linux

Posted 1 week ago

Apply

5.0 - 10.0 years

8 - 17 Lacs

Pune

Work from Office

Greetings from Searce! Position - Sr Cloud Reliability Engineer (SRE) | GCP Cloud Location - Mumbai/Pune Experience - 5+ years Overview about the role. As a Site Reliability Engineer (SRE) in the Cloud Managed Services team at Searce, you play a pivotal role in ensuring the reliability, scalability, and performance of our cloud-based infrastructure. You'll be at the forefront of managing and optimizing cloud services to deliver high-quality and resilient solutions. Key Responsibilities: Responsibilities: Lead and manage the Cloud Reliability teams to provide strong Managed Services support to end-customers. Isolate, troubleshoot and resolve issues reported by CMS clients in their cloud environment. Drive the communication with the customer providing details about the issue, current steps, next plan of action, ETA. Gather client's requirements related to use of specific cloud services and provide assistance in setting them up and resolving issues. Create SOPs and knowledge articles for use by the L1 teams to resolve common issues. Identify recurring issues, perform root cause analysis and propose/implement preventive actions. Follow change management procedure to identify, record and implement changes. Plan and deploy OS, security patches in Windows/Linux environment and upgrade k8s clusters. Identify the recurring manual activities and contribute to automation. Provide technical guidance and educate team members on development and operations. Monitor metrics and develop ways to improve. System troubleshooting and problem-solving across platform and application domains. Ability to use a wide variety of open-source technologies and cloud services. Build, maintain, and monitor configuration standards. Ensuring critical system security through using best-in-class cloud security solutions. Qualifications: 5+ years of experience in a similar role Bachelor's degree or the equivalent combination of education and experience. Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business Why Searce? Joining Searce's Cloud Managed Services team means being part of a dynamic and collaborative environment where innovation and reliability are at the core. As an SRE, you'll have the opportunity to work with cutting-edge technologies and contribute to the success of cloud-based solutions for our clients.

Posted 1 week ago

Apply

12.0 - 17.0 years

19 - 25 Lacs

Bengaluru

Work from Office

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we dopowering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact: Reporting to Sr. Manager of Technical Success Services, the primary responsibility of this position is to oversee, develop, and grow the OpenText xECM practice from India COE. At present, 100% of global technical delivery is supported by this team based out of India. This includes aligning with the vision and mission of Technical Success Services, managing and building the practice for scale, prioritizing & managing escalated and large accounts, interfacing with customers, and ensuring governance & compliance with the OpenText Technical Success Services organization. What the role offers: Strong background and pedigree in delivering Managed Services (preferably on the Cloud). Customer-first & Services mindset & Experience. Good grasp of Technology Operations and managing stakeholder relationships. Experience in driving automation and process improvement initiatives. Can independently create and present a vision and roadmap for their org, push the team to achieve more, and also represent challenges (with solutions) effectively. Prior knowledge of xECM or any other industry CCM (Customer Communications Management) products or any of the OpenText products would be an added advantage. What you need to succeed: Relevant managerial experience in Enterprise Production support or managed services environment preferably Cloud with an overall experience of 12+ years. Out of which minimum of 3+ years experience in direct team management as a manager. Leverage the services mindset and culture to build relationships with our top customers. The face of the TSS Team for our xECM customers. Manage relationships with Internal stakeholders (Success Mgmt, Cloud Ops, Engineering & Product Management, Service Management, Professional Services, etc.) Strong analytical skills combined with the ability to work in a fast-paced environment with geographically distributed teams. Experience in Cloud Operations and ITIL is preferred. Required to perform duty manager role in a 24x7 on-call model and flexible to work in EMEA/Americas time zones. Provide a strategic vision & direction to the TSS xECM practice. Strong team building and talent management skills are required. Excellent interpersonal and communication skills, written and verbal. Articulate problems in an executive-friendly manner. Solution mindset to offer potential solutions to each problem.

Posted 1 week ago

Apply

3.0 - 8.0 years

10 - 20 Lacs

Noida, New Delhi, Gurugram

Hybrid

Role & responsibilities Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections. Develop strategies to resolve technical obstacles and architect client solutions to meet complex business and technical requirements Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of-concept technical work Identify and respond to key technical objections from client, providing prescriptive guidance for successful resolutions tailored to specific client needs May directly work with Customer's Cloud products to demonstrate, design and prototype integrations in customer/partner environments Develop and deliver thorough product messaging to highlight advanced technical value propositions, using techniques such as: whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution Leverage technical expertise to provide best practice counsel to optimize advanced technical products effectiveness THER CRITICAL FUNCTIONS AND RESPONSIBILTIES Ensure customer data is accurate and actionable using Salesforce.com (SFDC) systems Leverage 3rd party prospect and account intelligence tools to extract meaningful insights and support varying client needs Navigate, analyse and interpret technical documentation for technical products, often including Customer Cloud products Enhance skills and knowledge by using a Learning Management Solution (LMS) for training and certification Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects Offer thought leadership in the advanced technical solutions, such as cloud computing Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials Collect and codify best practices between sales, marketing, and sales engineers Preferred candidate profile Required Qualifications Bachelors degree in Computer Science or other technical field, or equivalent practical experience (preferred) 3-5 years of experience serving in a technical Sales Engineer in an advanced technical environment Prior experience with advanced technologies, such as: Big Data, PaaS, and IaaS technologies, etc. Proven strong communication skills with a proactive and positive approach to task management (written and verbal)Confident presenter with excellent presentation and persuasion skills Strong work ethic and ability to work independently Perks and benefits

Posted 1 week ago

Apply

3.0 - 5.0 years

5 - 15 Lacs

Hyderabad

Work from Office

Description: We are looking for a visionary and hands-on DevOps Engineer to drive the strategic direction, implementation, and continuous improvement of our DevOps practices across the organization. Requirements: Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical discipline. 4 to 6 years of overall experience in infrastructure engineering, DevOps, systems administration, or platform engineering. Hands-on expertise in cloud platforms (AWS, Azure, or GCP), with deep knowledge of networking, IAM, VPCs, storage, and compute services. Strong proficiency in Infrastructure as Code (IaC) using Terraform, Ansible, or equivalent. Experience building and managing CI/CD pipelines using tools such as Jenkins, GitLab CI, CircleCI, or ArgoCD. Strong background in Linux/Unix systems, system administration, scripting (e.g., Bash, Python, Go), and configuration management. Experience implementing containerization and orchestration using Docker, Kubernetes, Helm. Familiarity with observability tools and logging frameworks (e.g., ELK, Datadog, Fluentd, Prometheus, Grafana). Solid understanding of DevOps principles, Agile/Lean methodologies, and modern SDLC practices. Job Responsibilities: The ideal candidate is a technical leader with deep expertise in automation, cloud operations, configuration management, and infrastructure-as-code (IaC). This role requires strong collaboration across engineering, security, product, and QA to enable a culture of continuous delivery, operational excellence, and system reliability. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Posted 1 week ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies