Cloud Operations Engineer III

Role Overview

Cloud Operations Engineer

designing, implementing, and operationalizing

• Microsoft Productivity Platforms
• Endpoint Management
• Vulnerability Management
• Microsoft Azure Infrastructure
• Workplace Technologies

Microsoft and Azure technologies

M365, Azure Entra ID, Intune, Defender, SharePoint, OneDrive, and Azure IaaS/PaaS services.

highly technical, hands-on role

Location

Primary Responsibilities

• Ensure the stability and performance of a

  hybrid cloud and on-premises environment

  with a strong security focus.
• Analyse, design, implement, and operationalize

  Microsoft and Azure platforms

  to enable productivity, security, data protection, and privacy across the organization.
• Collaborate with stakeholders to embed

  security, reliability, and scalability

  into enterprise systems.
• Lead initiatives across multiple technology domains:
• Microsoft Azure Cloud
• Azure Entra ID
• Microsoft 365
• Microsoft Defender (Cloud & Endpoint)
• Microsoft Endpoint Management / Intune
• Windows, macOS, and Linux platforms
• Network Architecture (routers, firewalls, switches)
• Atlassian Products
• Workplace Technologies
• Drive

  vulnerability management and remediation

  across enterprise and cloud endpoints.
• Support execution of the

  IT strategy

  , including defining and implementing processes and policies.
• Act as an

  escalation point

  for complex technical issues.
• Research and evaluate

  emerging technologies

  to align with evolving business needs.
• Serve as a

  key technical resource

  in establishing a modern secure workplace practice.
• Maintain

  technical knowledge libraries

  and mentor junior team members.
• Ensure

  operational efficiency

  through automation, process optimization, and continuous improvement.
• Participate in

  change control processes

  , ensuring proper documentation and compliance.

Requirements

Must-Have

• Bachelor’s degree in

  Computer Science, Engineering, or related field

  .

• 12+ years

  of hands-on experience in core infrastructure and cloud technologies.
• Strong understanding of

  cloud concepts

  with practical experience in at least one cloud platform (preferably Microsoft Azure).
• Solid experience with

  infrastructure components

  – Compute, Storage, Networking, Virtualization.
• Experience in

  administering Microsoft 365 suite

  of applications.
• Multi-platform endpoint engineering (

  Windows, macOS, Linux

  ).
• Strong knowledge of

  Microsoft security and compliance frameworks

  .
• Proficiency in

  Scripting and Automation

  .
• Excellent

  troubleshooting skills

  and proven ability to resolve complex technical issues.

• Security-first and automation-driven

  mindset.
• Advanced knowledge of

  information security principles

  .
• Proven ability to collaborate across

  cross-functional teams

  .
• Excellent

  written and verbal communication

  skills with confidence engaging at all organizational levels.
• Proactive, detail-oriented, collaborative mindset with a passion for technology.
• Strong work ethic and

  flexibility to take on varied responsibilities

  .
• Proactive approach to

  continuous improvement

  .
• Ability to manage

  multiple priorities, objectives, and deadlines

  .

• Advanced certifications

  in Microsoft 365, Security, and Azure technologies.

Nice-to-Have

• Experience in

  large enterprise IT environments

  .
• Familiarity with

  Agile project environments

  .
• Exposure to

  Infrastructure as Code (IaC)

  deployment.
• Experience with

  Containers (Docker / Kubernetes)

  .
• Experience with

  Azure DevOps

  .