Clinical Specialist

The main responsibilities of this role include providing information to Physicians & Allied Health Professionals regarding the latest clinical trials, conducting in-service education programs for new and existing users to enhance confidence and utilization of ECMO, IABP, and AdMon, offering product support through various means, extending patient support at short notice, providing product training to internal Sales and Marketing teams as well as external end users, supporting the Region in achieving sales budgets, and participating in technical discussions and negotiations. In terms of training support, the job involves training front line and regional Sales personnel on CP, CA, and AdMon product lines, organizing internal product and technical training sessions for Sales and other team members or Distributors, conducting operational training and troubleshooting for end users, and facilitating follow-up trainings. For sales support, responsibilities include guiding and developing new sales representatives to ensure their confidence in promoting products, collaborating with the Sales team to achieve sales targets, participating in technical and product discussions, and introducing products to Consultants, Surgeons, Technicians, and Purchase authorities during pre and post sales activities. Additionally, the role involves tracking regional sales, analyzing sales data to identify areas for improvement, handling customer complaints related to products, coordinating with relevant individuals for feedback and resolution, managing customer visits, and undertaking any other duties assigned by seniors or management. In terms of quality system duties and responsibilities, the focus is on incorporating quality into all aspects of work by adhering to quality requirements. The ideal candidate should possess a Bachelor's degree in Perfusion, at least 1-2 years of experience in a related domain, a background and experience in the related portfolio, and a good understanding of Assist devices and their applications. Personal qualities should include excellent verbal and written communication skills, willingness to travel, self-driven attitude, and the ability to work effectively as part of a team.,