21 Training Support Jobs

Join DHL as a Data Entry Operator in Kanpur and take the next step in your career with a leading global logistics company. At DHL, we are dedicated to maintaining data accuracy and operational efficiency, and we're looking for a skilled Data Entry Operator to help us achieve this goal. In this role, you will manage data entry tasks, ensuring that all information is recorded accurately and efficiently. As a Data Entry Operator at DHL, your responsibilities will include entering and updating data, performing quality checks, and collaborating with team members to manage data effectively. You will also ensure compliance with our data protection policies, contributing to the smooth operation of our data management processes. This is a fantastic opportunity for those who are detail-oriented and passionate about data accuracy. Accurate Data Entry: Input and update data into DHL's databases with precision, ensuring all information is correctly recorded. Data Quality Checks: Conduct regular checks on data quality to maintain accuracy and resolve any discrepancies at DHL. Team Collaboration: Work with team members to manage and organize data effectively, supporting overall data management efforts at DHL. Compliance Assurance: Ensure adherence to data protection policies and guidelines, safeguarding sensitive information at DHL. Report Management: Generate and handle reports related to data entry tasks, providing valuable insights and updates to the DHL team. System Maintenance: Assist in maintaining data entry systems and software, ensuring their optimal performance at DHL. Error Resolution: Identify and address errors or discrepancies in data, implementing corrective actions as needed at DHL. Documentation: Keep accurate records of data entry activities and updates, contributing to operational transparency at DHL. Training Support: Support and train new team members on data entry procedures and best practices at DHL. Customer Support: Handle data-related queries and issues from stakeholders promptly and professionally at DHL. Experience: Proven experience as a Data Entry Operator with up to 3 years of relevant experience in a similar role at DHL or another organization. Software Proficiency: Familiarity with data entry software and Microsoft Office Suite, essential for efficient data management at DHL. Attention to Detail: Strong attention to detail and accuracy in data entry tasks to maintain high data integrity at DHL. Time Management: Excellent time management skills to handle multiple data entry tasks effectively and meet deadlines at DHL. Communication Skills: Good communication skills for effective collaboration with team members and addressing data-related queries at DHL. Problem-Solving: Ability to identify and resolve data entry issues or discrepancies, ensuring smooth operations at DHL. Organizational Skills: Strong organizational skills for managing and prioritizing data entry tasks in a fast-paced environment at DHL. Adaptability: Flexibility to adapt to changing data management needs and requirements at DHL. Competitive Salary: Enjoy a competitive salary package at DHL that reflects your skills and experience, with compensation among the best in the industry. Career Advancement: Take advantage of career growth opportunities within the global DHL network, enhancing your professional development. Supportive Work Environment: Benefit from a positive and collaborative work environment at DHL, where your contributions are valued. Comprehensive Perks: Receive a range of additional benefits and perks designed to support your job satisfaction and work-life balance at DHL. Apply today to become a Data Entry Operator with DHL in Kanpur and contribute to our commitment to excellence in data management!,

You will be responsible for setting up and maintaining medical equipment displays in the Experience Center, creating an exhibition-style environment to showcase Aurolabs medical products. Your role will include providing hands-on technical demonstrations to visitors and conducting product orientations for new joiners, students, and stakeholders. It is essential to explain the features, functions, and usage of equipment in an easy-to-understand manner while ensuring alignment with Aurolabs technical standards and product messaging. This position may require travel across India (up to 30%) for fieldwork, product demonstrations, and training support. You will collaborate with internal teams to stay informed about new products and technical updates, addressing queries from visitors and participants with your in-depth product knowledge. Additionally, you will support training sessions for internal staff and external partners as needed, ensuring the cleanliness, functionality, and readiness of all displayed equipment. To excel in this role, you should have 1 to 3 years of experience in Medical Equipment Sales and hold a qualification as a Bio Medical Engineer. This position is based in Madurai. You will also be expected to continuously enhance training materials and methods based on audience feedback and new developments.,

As a Training Department member, you will play a crucial role in delivering high-quality training support across various zones. Your primary responsibilities will include conducting operational training sessions in different zones, maintaining the training quality in compliance with established guidelines, and overseeing the training budget. This position is based in Jaipur, Rajasthan, offering you the opportunity to contribute to the professional development of individuals in a dynamic environment. To excel in this role, you should hold a Post Graduate degree and possess a solid work experience of 8-10 years in the field of training and development. Your expertise will be instrumental in ensuring the effectiveness and efficiency of the training programs delivered across different zones.,

The System Administrator role at CACOSA / DoS requires 1 to 3 years of experience and entails managing, maintaining, securing, and optimizing the Production, Test, and Training environments, including cloud infrastructure, server hardware, software, and cyber security compliance. You will be responsible for supporting application updates, testing, user management, and coordinating with OEMs and agencies like NIC, MeitY, and CIRA. In this role, your key responsibilities will include managing Production, Test, and Training Servers, ensuring system stability, compatibility, and security, maintaining OS, antivirus, and other software, providing IT support during training programs, implementing cyber security advisories, performing system hardening and firewall configuration, enforcing user/group policy, and ensuring secure internet accessibility. Additionally, you will be responsible for installing and updating various software components, defining firewall rules, renewing domain names, conducting software testing, debugging errors, customizing software for the Indian context, coordinating with OEMs for technical changes, managing VAPT activities, cloud user management, training support, server monitoring, network connectivity, daily health checks, and more. Qualifications required for this role include a Graduate degree in BE/B.Tech in IT/Computer Science and a Postgraduate degree in MCA/MTech with specialization in computers/electronics/IT or M.Sc. in CS/IT. SSL and VPN certificates are also required. This is a Contractual/Temporary position with a contract length of 12 months, offering Provident Fund benefits. The work location is in person.,

As a Dermocosmetics Sales Executive working on a contract or freelance basis, you will have the opportunity to be part of a fast-growing, science-backed dermocosmetics brand committed to delivering high-performance skincare solutions. Our products are meticulously crafted with patented technology and supported by clinical research, offering a compelling value proposition to present to clients. Your main responsibilities will include identifying, approaching, and onboarding dermatologists, aesthetic clinics, and retail partners. You will promote and sell our dermocosmetic products, highlighting their clinical efficacy and brand strengths. Building and nurturing strong professional relationships with clients and key opinion leaders will be crucial, along with providing product knowledge and training support when needed. Meeting and exceeding sales targets consistently and reporting sales activity and market feedback to the management team are also key aspects of this role. We are looking for experienced sales professionals with a background in dermatology, aesthetics, pharma, or cosmetics sales. A strong network within dermatologists, clinics, pharmacies, or beauty retail channels is highly preferred. The ideal candidate will be highly motivated, target-driven, and possess an entrepreneurial mindset. Excellent communication, negotiation, and interpersonal skills are essential, along with the ability to work independently and manage your own schedule effectively. Qualifications for this position include a minimum of a Bachelor's degree in any discipline, with a preference for a degree in Life Sciences, Pharmacy, or Business. Proven experience in sales, particularly within the dermocosmetics, pharmaceuticals, or beauty industry, is required. Strong interpersonal and communication skills to engage effectively with clients and establish relationships, as well as a demonstrated track record of meeting or surpassing sales targets in similar roles, are important. An understanding or interest in skincare products and terminologies would be advantageous. In return, we offer an attractive commission structure with the potential to earn significant monthly income based on your performance. You will have the flexibility to work remotely and manage your own time, along with access to high-quality, patented, clinically validated dermocosmetic products. Training and marketing support from our passionate, science-driven brand will be provided, offering you the opportunity to develop your personal brand and network within the growing aesthetics market. To apply for this position, please send your resume and a brief cover letter outlining your sales experience and network in the dermocosmetics or related space to hr@ratti.in with the subject line: Dermocosmetics Sales Executive Application. Join us and transform your sales expertise into a fulfilling career with limitless earnings and leadership prospects.,

About the Role: We are seeking a competent and energetic HR Executive to oversee core HR operations and various functions such as recruitment coordination, employee engagement, and training support. The ideal candidate will be responsible for managing end-to-end employee lifecycle processes, ensuring compliance, and supporting HR initiatives aimed at fostering a positive workplace culture and enhancing operational efficiency. Key Responsibilities: - Maintaining and updating employee records, HRMS/HRIS databases, and personnel files regularly. - Supervising onboarding and exit processes, including background verification, documentation, and full & final settlement. - Ensuring timely preparation of various HR letters such as offer, appointment, confirmation, increment, relieving, etc. - Monitoring compliance with statutory requirements (PF, ESI, gratuity, maternity, etc.) and handling audit documentation. - Keeping track of HR dashboards, MIS reports, and HR trackers for internal reviews. - Coordinating with hiring managers for job postings, candidate sourcing, and screening. - Scheduling and managing interview processes and maintaining recruitment reports. - Supporting offer roll-out and managing joining formalities for selected candidates. - Assisting in organizing employee engagement activities, events, and internal communications. - Addressing employee queries and providing seamless HR support across departments. - Assisting in conducting appraisal processes and maintaining performance records. - Coordinating review meetings and ensuring feedback implementation. Required Qualifications: - Bachelor's degree in Human Resources, Business Administration, or a related field. - 1-3 years of relevant experience in HR operations with exposure to generalist functions. - Strong knowledge of HR best practices, labor laws, and statutory compliance. - Proficiency in MS Excel, Google Sheets, and documentation tools. - Strong interpersonal skills, problem-solving abilities, and communication skills. - Ability to work independently and manage multiple HR processes simultaneously. For queries, please contact: Email: projects.indianeers@gmail.com Job Type: Full-time Benefits: - Cell phone reimbursement Schedule: - Day shift Experience: - HR: 1 year (Preferred) Work Location: In person,

As a Business Process Automation Analyst at Ecolab's Global Business Services, your primary role will involve supporting and delivering key initiatives aimed at enhancing workflow and automation efficiencies. Based in our Pune office, you will be responsible for project intake, planning, and identifying scalable global tools to address process challenges. Your main responsibilities will include managing project intake and prioritizing requests, contributing to project management activities from identification through deployment, collaborating with business and process improvement teams to evaluate automation opportunities, participating in process design, business requirement definition, and design reviews. Additionally, you will engage in vendor and technology selection RFP/RFI, facilitate process reviews to identify automation opportunities and requirements, and partner with Ecolab Digital teams to evaluate appropriate technology solutions. To be successful in this role, you should hold a Bachelor's degree with a minimum of 5 years of professional experience or an advanced degree with 3-5 years of experience. Formal project management experience or proven skills, preferably in Finance or Business Services, is required. Excellent English written and verbal communication skills, strong interpersonal skills, and the ability to partner across teams and levels within the organization are essential. Experience with automation platforms such as ServiceNow is preferred. Preferred qualifications include an advanced degree, relevant experience in Finance or Business Services processes, and certifications in Green Belt/Black Belt/PMBOK/Scrum/Agile. You should possess strong interpersonal skills with the ability to influence decision-makers and motivate team members, be a self-driven and outcomes-oriented performer, and have proven success in initiating change and communicating effectively at all levels of the organization. Proficiency in Excel and PowerPoint, strong analytical skills, and fluency in the local language and English are desired, along with experience in low-code development on various platforms. In this role, you will play a crucial part in maintaining process governance, ensuring the successful deployment and/or onboarding of solutions, monitoring their efficiency, and keeping stakeholders informed and engaged. Your commitment to a culture of inclusion and belonging will contribute to the overall success of the team and organization.,

The main responsibilities of this role include providing information to Physicians & Allied Health Professionals regarding the latest clinical trials, conducting in-service education programs for new and existing users to enhance confidence and utilization of ECMO, IABP, and AdMon, offering product support through various means, extending patient support at short notice, providing product training to internal Sales and Marketing teams as well as external end users, supporting the Region in achieving sales budgets, and participating in technical discussions and negotiations. In terms of training support, the job involves training front line and regional Sales personnel on CP, CA, and AdMon product lines, organizing internal product and technical training sessions for Sales and other team members or Distributors, conducting operational training and troubleshooting for end users, and facilitating follow-up trainings. For sales support, responsibilities include guiding and developing new sales representatives to ensure their confidence in promoting products, collaborating with the Sales team to achieve sales targets, participating in technical and product discussions, and introducing products to Consultants, Surgeons, Technicians, and Purchase authorities during pre and post sales activities. Additionally, the role involves tracking regional sales, analyzing sales data to identify areas for improvement, handling customer complaints related to products, coordinating with relevant individuals for feedback and resolution, managing customer visits, and undertaking any other duties assigned by seniors or management. In terms of quality system duties and responsibilities, the focus is on incorporating quality into all aspects of work by adhering to quality requirements. The ideal candidate should possess a Bachelor's degree in Perfusion, at least 1-2 years of experience in a related domain, a background and experience in the related portfolio, and a good understanding of Assist devices and their applications. Personal qualities should include excellent verbal and written communication skills, willingness to travel, self-driven attitude, and the ability to work effectively as part of a team.,

As a Trainee Business Analyst - SAP FICO at our organization in Ahmedabad, you will have the opportunity to be part of a rapidly growing team dedicated to SAP S/4HANA Finance. Your role will involve assisting in the implementation and configuration of SAP S/4HANA Finance (FI) and Controlling (CO) modules under the guidance of experienced consultants. Your responsibilities will also include supporting the analysis of business requirements, translating them into functional specifications, and actively participating in various testing activities such as unit testing, integration testing, and user acceptance testing (UAT). You will collaborate closely with technical teams to understand system integration and assist in issue resolution. Additionally, you will play a key role in supporting data migration activities, preparing documentation, and developing training materials. As a Trainee Business Analyst, you will learn to effectively communicate between finance users and technical teams, facilitating smooth communication and problem-solving. Key Requirements: - Education: A Masters degree in accounting, Finance, Business Administration, Information Technology, or related fields. - Experience: Freshers with a strong interest in SAP S/4HANA Finance are encouraged to apply. - Skills: You should possess a basic understanding of finance and accounting principles, along with good communication and teamwork skills. An analytical mindset, eagerness to solve problems, and the ability to create simple documentation and provide training support are essential. Desirable Knowledge: - Familiarity with SAP S/4HANA Finance modules such as Financial Accounting (FI), Controlling (CO), Asset Accounting (AA), and basic knowledge of SAP Fiori will be advantageous. - Awareness of integration points with other SAP modules like MM and SD is beneficial, though not mandatory. If you are looking to kickstart your career in SAP S/4HANA Finance and have a passion for problem-solving and teamwork, we encourage you to apply for this exciting Trainee Business Analyst position. Join us and become a valuable part of our dynamic and fast-growing organization.,

As a Consultant Helpdesk at our Pune location, with 1-6 years of experience, you will play a crucial role in providing technical support and assistance to users. Your primary responsibilities will include serving as the initial point of contact for users facing hardware, software, and network-related issues, performing basic troubleshooting, documenting user interactions, and escalating complex problems to higher-level support teams when necessary. Your key responsibilities will include identifying and resolving technical difficulties faced by users, troubleshooting common problems like password resets and connectivity issues, accurately documenting user interactions in the ticketing system, and escalating complex issues to the appropriate support team. Additionally, you will be expected to provide excellent customer service by effectively communicating with users and empathetically addressing their concerns. As part of the Helpdesk L1.5 team, you will also be responsible for handling escalated issues that require advanced troubleshooting skills, utilizing specialized knowledge to resolve complex technical problems, collaborating with other IT teams for issue resolution, contributing to process improvement initiatives, and assisting in training L1 staff on new technologies and troubleshooting techniques. We are looking for candidates with a degree in information technology or a related field, along with previous experience in a helpdesk or technical support role. Strong communication, problem-solving, and organizational skills are essential for this role, and familiarity with ticketing systems and remote support tools would be advantageous. If you are an immediate joiner with excellent communication skills and the ability to provide top-notch technical support, we encourage you to share your resume with us at nsenthil.kumar@genpact.com with the subject "Technical Associate Helpdesk" and your notice period.,

As a Data Analyst in the service operations team, you will be responsible for analyzing service call data, customer feedback, and operational metrics to identify trends, performance gaps, and areas for improvement. Your role will involve preparing regular reports summarizing key metrics such as call closure rates, response times, customer satisfaction scores, and inventory management. Additionally, you will be required to draft and maintain procedural manuals, service agreements, and technical documentation related to service operations. Collaboration with the service team is essential to streamline processes, enhance efficiency, and reduce service delivery times. You will play a crucial role in ensuring the accuracy and completeness of data entered into systems and documentation created. Effective communication skills are vital as you will liaise with field service engineers, product technical specialists, and customers to gather information and ensure documentation reflects current practices and policies. Furthermore, you will be involved in assisting in the development of training materials related to service procedures and systems. To be successful in this role, you should possess a Bachelor's degree in a relevant field along with proven experience in data analysis, preferably in a service or technical support environment. Strong analytical skills, proficiency in Excel, and excellent written and verbal communication skills are required for preparing clear documentation and reports. The ability to work independently and collaboratively within a team environment is also crucial for this position.,

The role involves analyzing service call data, customer feedback, and operational metrics to identify trends and areas for improvement. You will be responsible for preparing reports on key metrics, drafting procedural manuals, and collaborating with the service team to enhance efficiency. Ensuring data accuracy, maintaining documentation, and communicating with various stakeholders are essential aspects of the role. Additionally, you will support training material development and possess a Bachelor's degree in a relevant field, experience in data analysis, strong analytical skills, proficiency in Excel, and excellent written and verbal communication skills. The ability to work both independently and collaboratively within a team environment is crucial for success in this position.,

As a highly experienced and dynamic Computer Engineer with over 10 years of relevant experience, you will have the opportunity to lead Enterprise Resource Planning (ERP) initiatives with a specialized focus on Mobile Apps and Power BI reporting in the Ceramics/Sanitary ware industry. Your technical background, exceptional leadership skills, and proven track record in implementing and optimizing ERP systems, developing mobile applications, and creating insightful reports using Power BI will be instrumental in overseeing the strategic planning, implementation, optimization, and maintenance of the company's ERP system, mobile applications, and Power BI reporting tools. Your role will ensure smooth functioning, informed decision-making, and continuous improvement across the construction chemical business. Your key responsibilities will include: - Leading the strategic planning, implementation, and optimization of the ERP system tailored to the specific needs of the construction chemical industry. - Overseeing the integration of mobile applications and Power BI reporting tools with the ERP system to enhance operational efficiency and data-driven decision-making. - Managing server, IT environment, and architecture to ensure seamless system operation and minimize downtime. - Collaborating with cross-functional teams to design user-friendly mobile applications addressing various operational needs. - Designing and developing interactive Power BI dashboards and reports to provide real-time insights into key performance metrics. - Identifying opportunities for process optimization and automation leveraging the capabilities of the ERP system, mobile apps, and Power BI reporting. - Establishing and enforcing data management policies and procedures to ensure data integrity, security, and privacy. - Providing comprehensive training and technical support to end-users on mobile apps, Power BI reports, and other ERP functionalities. - Serving as the primary liaison between business stakeholders, IT teams, external vendors, and service providers. - Leading and mentoring a team of ERP administrators, mobile app developers, Power BI analysts, and other IT professionals. Qualifications: - Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or a related field. Master's degree preferred. - Minimum of 10 years of progressive experience in ERP system management, mobile app development, and business intelligence/analytics. - Strong expertise in ERP systems, mobile app development frameworks, and Power BI or similar business intelligence platforms. - Proven leadership abilities with excellent communication, collaboration, and stakeholder management skills. Certifications (preferred): - Relevant certifications in ERP systems and mobile app development. - Project management certifications would be advantageous. Key Skills: - ERP Implementation - Mobile Application - Power BI - Training Support - Leadership & Team Management If you are interested in this opportunity, please apply and get in touch with the recruiter for a telephonic interview.,

You are a detail-oriented Chartered Accountant responsible for supporting and driving finance transformation initiatives to enhance efficiency, improve reporting, and streamline financial operations. Your role as a Finance Transformation Analyst involves working closely with finance and project teams to analyze current processes, gather requirements, and help implement technology solutions like SAP cFIN, SAC, and other allied tools. Your analytical mindset, familiarity with financial systems, and excellent communication skills will be crucial in supporting key stakeholders and driving change. Your key areas of responsibilities include: Data Analysis and Process Mapping: - Conduct detailed analysis of current finance processes to identify inefficiencies and areas for improvement. - Create and maintain process maps, document workflows, and suggest improvements based on best practices and business requirements. - Perform data analysis to support decision-making and provide insights into the effectiveness of existing finance operations. Requirements Gathering and Solution Design: - Collaborate with finance, IT, and project teams to gather and document requirements for finance transformation initiatives. - Assist in designing solutions that align with organizational goals, including process improvements and technology implementations. - Translate business requirements into functional specifications and work with technical teams to support system configuration. Project Support and Coordination: - Support project manager in tracking project timelines, milestones, and deliverables to ensure finance transformation projects stay on track. - Help coordinate project tasks such as user testing, data validation, and system integration for successful project execution. - Prepare status updates and project documentation to keep stakeholders informed of progress and potential risks. Testing and Data Validation: - Develop test cases and support testing activities, including system integration testing (SIT) and user acceptance testing (UAT). - Conduct data validation and reconciliation to ensure data accuracy and consistency between new and existing systems. - Work with finance and IT teams to troubleshoot issues and provide solutions to resolve data or process discrepancies. Change Management and Training Support: - Assist in change management activities by preparing training materials and conducting user training sessions for smooth adoption of new systems and processes. - Communicate transformation objectives and updates to finance users, providing guidance and addressing concerns related to new tools and processes. - Support end-users post-implementation to ensure they are comfortable with the new system and processes. Continuous Improvement and Reporting: - Monitor and report on the performance of transformed processes, analyzing metrics to assess improvements and identify additional optimization opportunities. - Develop dashboards and reporting tools to provide insights into the effectiveness of finance transformation efforts. - Contribute to continuous improvement initiatives within the finance function by sharing ideas and best practices for process optimization. Qualifications: - Chartered Accountant - Bachelor's in Commerce (Accounting) - SAP FICO certification would be an added advantage Experience: - 2-4 years of experience in finance, accounting, or finance transformation, with exposure to SAP or process improvement projects. - Experience with SAP ECC/HANA and data analysis is preferred.,

Role Content Developer Department: DRFHE (Dr. Reddys Foundation for Health Education) Location: Hyderabad Employment Type: Full-Time Role Overview: We are seeking a passionate and skilled Content Developer to join our team. The ideal candidate will be responsible for designing, developing, high-quality training content tailored for a diverse group of healthcare professionals including nurses, medical doctors, technicians, chemists, senior nurses, PG doctor students, and support staff in clinics, nursing homes, and hospitals. This role is pivotal in enhancing the knowledge, skills, and professional development of healthcare workers through engaging and impactful learning materials. Key Responsibilities: Content Creation: Develop soft skills modules (communication, empathy, teamwork, leadership, etc.) Create technical content aligned with current medical practices and standards. Customize content for different healthcare roles and levels of expertise. Instructional Design: Apply adult learning principles and instructional design methodologies. Design interactive and multimedia-rich learning experiences (videos, quizzes, case studies). Collaboration: Work closely internal divisions, external staeholders Coordinate with graphic designers, video editors, and LMS administrators. Quality Assurance: Ensure accuracy, relevance, and compliance with healthcare regulations. Regularly update content based on feedback and new medical guidelines. Training Support: Assist in conducting workshops, webinars, and live training sessions. Gather feedback from participants to refine and improve content. Onboarding trainers TTT of trainers Operational support wherever required Educational Qualifications: Masters degree in: Clinical Psychology/ organisational psychology/ MBA (HR) Education / Instructional Design / Communication (preferred for soft skills focus) Skills Required: Strong command of written and spoken English. Ability to simplify complex medical concepts for varied audiences. Proficiency in MS Office Excellent research, editing, and proofreading skills. Creative thinking and storytelling ability. Understanding of healthcare workflows and terminology. Experience: Minimum 2-3 years of experience in content development, instructional design, or healthcare education. Prior experience working with hospitals, medical institutions, or healthcare training programs is highly desirable.

Selected intern's day-to-day responsibilities include: Training Support: Assist in delivering RHCSA training to students in both classroom and online settings. Curriculum Development: Contribute to the creation and refinement of training materials, exercises, and lab activities aligned with RHCSA certification objectives. Hands-on Lab Assistance: Guide students through practical labs and exercises, helping them understand key Linux system administration topics such as user management, networking, and security. Student Mentorship: Provide support and encouragement to students throughout their certification journey, answering questions and offering guidance. Assessments and Feedback: Help evaluate student progress through quizzes, hands-on projects, and practical assessments, and provide constructive feedback to support their learning. Certification Exam Preparation: Assist students with their exam preparations by conducting review sessions, practice labs, and troubleshooting exercises.

Roles and Responsibilities Manage digital assets throughout their lifecycle, ensuring data quality assurance and metadata management. Collaborate with cross-functional teams to resolve issues related to asset lifecycle management and reporting documentation. Ensure effective team collaboration through clear communication channels and issue resolution processes. Provide system support for DAM tools such as Aprimo, AEM, Sitecore, Veeva, and other relevant platforms. Desired Candidate Profile 4-9 years of experience in Digital Asset Management (DAM) or a related field. Strong understanding of Data Quality Assurance principles and practices for managing large datasets. Proficiency in using various DAM tools such as Aprimo, AEM, Sitecore, Veeva etc. . Excellent organizational skills with attention to detail for maintaining accurate records and reports.

Role Objective: Drive awareness and adoption of the State Insurance Plan in assigned gram panchayats through community engagement, outreach events, and relationship-building. Key Responsibilities: 1. Community Outreach: Conduct awareness sessions to educate residents on insurance benefits. Partner with local leaders, schools, and influencers to promote the plan. 2. Enrolment Drives: Organize enrolment camps for direct sign-ups, achieving set coverage targets. 3. Collaboration with Local Authorities: Work closely with panchayat officials, ASHA workers, and NGOs to expand reach and tailor initiatives to community needs. 4. Training and Support: Train local representatives to assist with enrolment and resident inquiries. Provide post-enrolment support for claims and follow-ups. 5. Data and Reporting: Maintain detailed records of activities and progress, submitting regular updates.

Role Objective: Drive awareness and adoption of the State Insurance Plan in assigned gram panchayats through community engagement, outreach events, and relationship-building. Key Responsibilities: 1. Community Outreach: Conduct awareness sessions to educate residents on insurance benefits. Partner with local leaders, schools, and influencers to promote the plan. 2. Enrolment Drives: Organize enrolment camps for direct sign-ups, achieving set coverage targets. 3. Collaboration with Local Authorities: Work closely with panchayat officials, ASHA workers, and NGOs to expand reach and tailor initiatives to community needs. 4. Training and Support: Train local representatives to assist with enrolment and resident inquiries. Provide post-enrolment support for claims and follow-ups. 5. Data and Reporting: Maintain detailed records of activities and progress, submitting regular updates.

Role Objective: Drive awareness and adoption of the State Insurance Plan in assigned gram panchayats through community engagement, outreach events, and relationship-building. Key Responsibilities: 1. Community Outreach: Conduct awareness sessions to educate residents on insurance benefits. Partner with local leaders, schools, and influencers to promote the plan. 2. Enrolment Drives: Organize enrolment camps for direct sign-ups, achieving set coverage targets. 3. Collaboration with Local Authorities: Work closely with panchayat officials, ASHA workers, and NGOs to expand reach and tailor initiatives to community needs. 4. Training and Support: Train local representatives to assist with enrolment and resident inquiries. Provide post-enrolment support for claims and follow-ups. 5. Data and Reporting: Maintain detailed records of activities and progress, submitting regular updates.

Job Description: The Business Analyst will play a pivotal role in ensuring and enhancing the quality of reviews, processes, and workflows. This position demands a highly analytical, detail-oriented individual with a robust understanding of quality assurance methodologies, and knowledge of Six Sigma Lean principles. The Business Analyst will be responsible for meticulous review of quality samples, precise identification and categorization of errors, rigorous root cause analysis, effective support for Service Level Objective (SLO) remediation, proactive participation in training initiatives, and insightful tracking of performance trends. This role necessitates close collaboration with cross-functional teams, including Training Support (TS) and vendor teams. The SQA Analyst must guarantee exceptional accuracy, efficiency, and strict adherence to established policies and procedures. Key Responsibilities: Quality Reviews: Conduct thorough reviews of quality samples to ensure compliance with standards and policies. Maintain accuracy on par with Full-Time Employees (FTEs). Focus on specific workflows for deep understanding and quality assurance. Error Categorization Actionable: Review and verify error categorization for non-people errors, adding detailed insights as needed. Lead triaging sessions using the Root Cause Corrective Action (RCCA) framework to drive Action Items (AIs) from Root Cause Analyses (RCAs). Root Cause Analysis (RCA): Apply the 5 Whys framework and other Six Sigma tools to conduct accurate RCAs. Demonstrate ownership of subjective RCA insights. Collaborate with vendors and TS teams to triage and close AIs effectively. SLO Remediation: Operationalize practice modules and track training completion across vendors. Conduct production audits (reviews, agent shadows) for critical workflows to identify improvement areas. Training Support: Coordinate with the TS team to launch bi-weekly policy updates. Collate policy questions and ensure comprehensive policy bulletins in collaboration with TS. Trends Reporting: Track agent reports and lead triaging with TS. Demonstrate ownership of trend insights, ensuring rapid response to issues. Process Improvement: Provide tooling, process, and policy feedback based on agent/vendor staff interviews. Suggest Lean-driven improvements to workflows to enhance efficiency and quality. Six Sigma Lean Application: Apply Six Sigma methodologies (DMAIC) and Lean principles (e.g., waste reduction, Kaizen) to process analysis and improvement initiatives. Communication Collaboration: Communicate effectively with all management levels. Collaborate with cross-functional stakeholders to achieve quality objectives. Qualifications: Graduation. Experience: B3 6+ years and for B2 3-4 years of overall professional experience. 2-3 years managing QA data with tools (Pareto charts, variation analysis). Proven experience in designing, analyzing, and performing root cause analysis. Experience/Knowledge with Six Sigma and Lean methodologies. Experience working with cross-functional stakeholders and partners. Exposure/Knowledge to project and program management. Technical Skills: Knowledge in Microsoft Excel. Required for B3 - For B2 knowledge - Strong data presentation and insights report writing skills. Analytical Skills: Strong analytical and problem-solving abilities. Knowledge of the 5 Whys framework and other Six Sigma tools. Ability to identify trends and patterns in data. Six Sigma Lean Skills: Knowledge of Six Sigma methodologies (DMAIC). Understanding of Lean principles (waste reduction, Kaizen). Soft Skills: Consistently high accuracy and proficiency with policies. Excellent communication and interpersonal skills. Ability to influence and communicate cross-functionally. Ability to operate with high energy and flexibility. High level of ownership and dedication. Education: Graduate degree required. Key Attributes for Shortlisting: Accuracy Attention to Detail: Strong track record of high accuracy. Analytical Prowess: Ability to analyze data, identify trends, and conduct thorough root cause analysis. Technical Proficiency: Expertise in data analysis tools and techniques. Six Sigma Lean Knowledge: Understanding and application of Six Sigma and Lean principles. Communication Skills: Excellent verbal and written communication. Problem-Solving Skills: Ability to identify issues, propose solutions, and drive improvements. Collaboration: Experience with cross-functional teams and external vendors. Proactive Approach: Proactive in identifying areas for improvement. Job Description Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter . Job Description: The Business Analyst will play a pivotal role in ensuring and enhancing the quality of reviews, processes, and workflows. This position demands a highly analytical, detail-oriented individual with a robust understanding of quality assurance methodologies, and knowledge of Six Sigma Lean principles. The Business Analyst will be responsible for meticulous review of quality samples, precise identification and categorization of errors, rigorous root cause analysis, effective support for Service Level Objective (SLO) remediation, proactive participation in training initiatives, and insightful tracking of performance trends. This role necessitates close collaboration with cross-functional teams, including Training Support (TS) and vendor teams. The SQA Analyst must guarantee exceptional accuracy, efficiency, and strict adherence to established policies and procedures. Key Responsibilities: Quality Reviews: Conduct thorough reviews of quality samples to ensure compliance with standards and policies. Maintain accuracy on par with Full-Time Employees (FTEs). Focus on specific workflows for deep understanding and quality assurance. Error Categorization Actionable: Review and verify error categorization for non-people errors, adding detailed insights as needed. Lead triaging sessions using the Root Cause Corrective Action (RCCA) framework to drive Action Items (AIs) from Root Cause Analyses (RCAs). Root Cause Analysis (RCA): Apply the 5 Whys framework and other Six Sigma tools to conduct accurate RCAs. Demonstrate ownership of subjective RCA insights. Collaborate with vendors and TS teams to triage and close AIs effectively. SLO Remediation: Operationalize practice modules and track training completion across vendors. Conduct production audits (reviews, agent shadows) for critical workflows to identify improvement areas. Training Support: Coordinate with the TS team to launch bi-weekly policy updates. Collate policy questions and ensure comprehensive policy bulletins in collaboration with TS. Trends Reporting: Track agent reports and lead triaging with TS. Demonstrate ownership of trend insights, ensuring rapid response to issues. Process Improvement: Provide tooling, process, and policy feedback based on agent/vendor staff interviews. Suggest Lean-driven improvements to workflows to enhance efficiency and quality. Six Sigma Lean Application: Apply Six Sigma methodologies (DMAIC) and Lean principles (e.g., waste reduction, Kaizen) to process analysis and improvement initiatives. Communication Collaboration: Communicate effectively with all management levels. Collaborate with cross-functional stakeholders to achieve quality objectives. Qualifications: Graduation. Experience: B3 6+ years and for B2 3-4 years of overall professional experience. 2-3 years managing QA data with tools (Pareto charts, variation analysis). Proven experience in designing, analyzing, and performing root cause analysis. Experience/Knowledge with Six Sigma and Lean methodologies. Experience working with cross-functional stakeholders and partners. Exposure/Knowledge to project and program management. Technical Skills: Knowledge in Microsoft Excel. Required for B3 - For B2 knowledge - Strong data presentation and insights report writing skills. Analytical Skills: Strong analytical and problem-solving abilities. Knowledge of the 5 Whys framework and other Six Sigma tools. Ability to identify trends and patterns in data. Six Sigma Lean Skills: Knowledge of Six Sigma methodologies (DMAIC). Understanding of Lean principles (waste reduction, Kaizen). Soft Skills: Consistently high accuracy and proficiency with policies. Excellent communication and interpersonal skills. Ability to influence and communicate cross-functionally. Ability to operate with high energy and flexibility. High level of ownership and dedication. Education: Graduate degree required. Key Attributes for Shortlisting: Accuracy Attention to Detail: St