Clinic Manager

We are looking for a dedicated and proactive individual to join our team as a Clinic Manager in our clinic in Bangalore. As the Clinic Manager, you will play a crucial role in meeting sales target, ensuring smooth operation of the clinic, assisting in managing daily activities, supervising staff, and ensuring the highest level of customer satisfaction. If you are a passionate individual with excellent organizational skills and a commitment to delivering exceptional service, we invite you to join our team.

Responsibilities:

Revenue Growth and Sales Target

• Achieve Center targets, driving revenue growth and maximizing profitability
• Drive new patient inquiries into confirmed consultations and treatments
• Plan and execute promotional event in coordination with corporate

Patient Relationship Management

• Front desk handling - meet & greet customers, billing and appointment scheduling
• Ensure patients are taken good care of and there is minimal to no wait time
• Explaining services and related cost associated
• Ensure all new and old patient leads are followed up.
• Solving customer issues post consultation and procedures
• Keeping doctor in the loop with patients' feedback/issues over messages and calls.

Clinic Operations

• Responsible for overall clinic operations
• Check for any wear or tear of machinery, AC, or other equipment & bring it to the notice of management
• Managing inventory for products, consumables, and office stationery along with the staff
• Ensure staff timings and everyone is groomed properly
• Ensure proper billing, payment collection, due report follow-up, etc.
• Overall responsibility for petty cash and day-to-day expenses
• Ensure proper hygiene and cleanliness of the clinic, treatment rooms, doctor rooms, etc.

Qualifications:

• Bachelor's degree in business administration, healthcare administration, or a related field.
• Language Proficiency: English, Kannada (preferably)
• Strong leadership and communication skills.
• Excellent organizational and time-management abilities.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Ability to handle multiple tasks and prioritize effectively.
• Previous experience in a supervisory or management role preferably in a healthcare setting.

Remuneration: 3 to 6 lacs per annum, depending on experience.

About us:

We are an early-stage consumer healthcare startup building India’s most holistic chain of Medical aesthetics / advanced dermatology. We are backed by Peak XV and many great founders in the ecosystem.

We are a very passionate and collaborative team looking for people who are equally passionate about what they do. This is a fantastic learning and growth opportunity for the right candidate. If this resonates with you, please drop your resume and our HR will contact you.