Clinic Head

Job Description – Clinic Head

Location: KnewU Clinic – Hyderabad, Telangana
Position Type: Full-time
Qualification Requirement: MBBS degree (Mandatory)
Reporting to: Specialist Dermatologist / Clinic Management

About KnewU Clinic

KnewU Clinic is a premium healthcare and aesthetic wellness center specializing in skin, hair, cosmetic, and holistic treatments. We combine advanced medical expertise with personalized care to deliver exceptional results for our clients.

Position Overview

We are seeking a Clinic Head with a minimum MBBS qualification who will oversee end-to-end clinic operations, ensure exceptional client experiences, and drive both service delivery and business growth. The Clinic Head will work under the professional guidance of our Specialist Dermatologist while managing all operational, administrative, and sales functions.

Key Responsibilities

1. Sales & Business Development

• Drive clinic revenue through consultations, service upselling, cross-selling, and package promotions.
• Ensure achievement of monthly and annual sales targets.
• Work closely with the marketing team to plan and execute promotional campaigns.

2. Service Excellence

• Oversee the quality of all medical and aesthetic services in coordination with the Specialist Dermatologist.
• Monitor client satisfaction and handle escalations promptly and professionally.
• Ensure adherence to treatment protocols, safety standards, and regulatory compliance.

3. Operations Management

• Manage daily clinic operations including scheduling, resource allocation, and inventory management.
• Supervise and train staff to maintain high service standards.
• Oversee procurement, vendor coordination, and equipment maintenance.

4. Client Relationship Management

• Build and maintain strong, trust-based relationships with clients.
• Ensure timely follow-ups, appointment reminders, and post-treatment care communication.
• Implement feedback systems to continuously improve client experience.

5. Compliance & Documentation

• Ensure all medical documentation and patient records are maintained per legal and regulatory requirements.
• Oversee bio-medical waste disposal, hygiene, and clinic safety standards.

Qualifications & Skills

• MBBS degree (mandatory) with valid medical registration.
• 3+ years of clinical or healthcare management experience preferred.
• Strong understanding of dermatology, cosmetology, and aesthetic services (added advantage).
• Excellent leadership, communication, and interpersonal skills.
• Business acumen with the ability to drive sales while ensuring high service quality.
• Ability to multitask and work in a fast-paced, client-centric environment.

Remuneration & Benefits

• Competitive salary + performance-based incentives.
• Opportunity to work with leading dermatology specialists and advanced treatments.
• Professional growth and skill enhancement opportunities.

Job Types: Full-time, Part-time

Pay: From ₹25,000.00 per month

Expected hours: 24 – 48 per week

Benefits:

• Paid time off

Work Location: In person