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Client Support Specialist

2 years

0 Lacs

gurugram haryana india

Posted:2 days ago| Platform: Linkedin logo

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Skills Required

support taxation resolve communication solver learning collaborative

Work Mode

On-site

Job Type

Full Time

Job Description

Client Support Specialist – SBNRI (Gurgaon, 5 Days WFO)

About SBNRI:

fintech startup

Role Highlights:

  • First point of contact for client queries & issue resolution.
  • Provide

    tech/product support

    and ensure seamless client experience.
  • Collaborate with product & tech teams to resolve issues quickly.
  • Educate clients on product features & best practices.
  • Track & document client interactions and feedback for improvements.

Requirements:

  • 1–2 years

    of experience in client/tech support (preferably product/fintech).
  • Strong understanding of product-based company workflows.
  • Excellent communication (verbal & written).
  • Tech-savvy, problem-solver, with startup enthusiasm.

Why SBNRI?

  • Work at a high-growth fintech startup.
  • Ownership, learning & career growth opportunities.
  • Energetic, collaborative culture.


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