Client Success Manager

Client Success Manager

As a Client Success Manager, you will be the first point of contact for clients, ensuring a smooth customer experience and promoting our Financial products and services. This is a desk-based role with no fieldwork involved.

Roles & Responsibilities

1. Connect with global clients through phone calls and chat to assist with queries.

2. Explain and convince clients about our financial products and investment services.

3. Manage and update the CRM system, ensuring all client conversations and lead information are properly recorded.

4. Build strong client relationships by providing excellent customer support and timely follow-ups.

5. Achieve performance targets related to client acquisition and service quality.

6. Coordinate with internal teams to resolve client issues and enhance service delivery.

Perks & Benefits

• 2 Saturdays Off + All Sundays Off
• Desk Job – No Field Work
• Fast Career Growth: Promotion & Increment within 6 months (Performance-Based)
• Exposure to global markets like Malaysia & Singapore

Who Can Apply?

• Fresh graduates or experienced candidates
• Good communication skills
• Basic understanding of finance (not mandatory)
• Self-motivated and target-oriented individuals
• Comfortable working in a performance-driven environment

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person