Client Specialist

Overall Fit Summary

A female graduate, aged 22–32, fluent in Gujarati or Marathi, with 1–4 years of experience in vendor/customer communication roles. She should be confident on calls, disciplined working from home, comfortable with basic tech, and excited about growing into a vendor success leadership role.

Profile of Suitable Candidates

Demographics & Background

• Gender:

  Female (preferred - aligns with comfort and trust-building with vendors).

• Age Range:

  22–32 years (young professionals with energy and adaptability).

• Location:

  Anywhere in India (remote work)

• Education:

  Graduate in any stream. Background in

  commerce, management, or communication

  is a plus but not mandatory.

Experience

• 1–4 years

  in roles involving

  customer/vendor interaction

  - sales support, inside sales, customer service, vendor coordination, or procurement support.
• Freshers with excellent communication and hunger to prove themselves can also be considered.
• Experience with

  SMEs or regional businesses

  is a plus (because these vendors are often not highly corporate).

Skills & Traits

• Communication:

  Clear, polite, and persuasive in English, Hindi, and at least one regional language.

• Execution Focused:

  Comfortable making multiple calls/messages daily, following up till the outcome is achieved.

• Relationship Builder:

  Can make vendors feel at ease and build long-term trust.

• Outcome-Driven:

  Motivated by targets - onboarding, conversions, and response rates.

• Tech Comfort:

  Can use WhatsApp Web, Excel/Google Sheets, Gmail, CRMs, and adapt to Workwise platform.

• Discipline & Ownership:

  Can work independently from home with accountability on results.

Mindset

• Sees this role as

  more than calling

  - understands they are part of a bigger project (helping vendors grow and contributing to industrial procurement success).

• Growth-seeking:

  Open to becoming a

  Vendor Success Manager

  in the next 12–18 months.

• Culturally aligned:

  Respectful, approachable, and patient - vendors should feel comfortable sharing openly.