CLIENT SERVICING Professional

1 - 4 years

2 - 5 Lacs

Chennai

Posted:9 months ago| Platform: Naukri logo

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Skills Required

project management team management general management problem solving business development sales marketing operations relationship management leadership leadership skills creativity reporting project planning communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Pixelate is looking for CLIENT SERVICING Professional to join our dynamic team and embark on a rewarding career journey
  • Client Relationship Management: Build strong and positive relationships with clients, serving as the main point of contact and fostering trust and rapport
  • Needs Assessment: Understand client requirements, objectives, and challenges to provide tailored solutions and services
  • Communication: Communicate effectively with clients to convey information, updates, and responses to inquiries promptly and professionally
  • Problem Solving: Address client concerns, resolve issues, and provide solutions to ensure client satisfaction
  • Project Coordination: Coordinate and manage projects, ensuring that timelines, deliverables, and expectations are met
  • Client Feedback: Gather feedback from clients, analyze their preferences, and use the insights to improve services and offerings
  • Upselling and Cross-Selling: Identify opportunities for upselling additional products or services that align with client needs
  • Reporting: Prepare and present regular reports on key metrics, performance, and project status to clients and management
  • Client Retention: Focus on retaining existing clients by providing exceptional service and addressing their evolving needs

 

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