Client Servicing Manager

Job Title

Location

About Sunset Cinema Club: Sunset Cinema Club is India's leading Open Air Cinema Company, specializing in creating unique and immersive movie-watching experiences. We organize outdoor movie screenings in picturesque locations, offering a blend of entertainment, comfort, and natural surroundings to our audience. With a dedicated team and a growing presence, we aim to redefine cinematic experiences in India.

Key Responsibilities

• Act as the primary point of contact for corporate clients and partners.
• Understand client requirements and objectives, and customize outdoor cinema events to meet their goals.
• Closely work with the operations team and coordinate event logistics, including venue selection, equipment setup, and technical support.
• Collaborate with the marketing team to develop branding and promotional strategies for corporate events.
• Ensure smooth execution of events, addressing any issues or concerns that may arise.
• Manage post-event follow-up, collect feedback, and measure client satisfaction.
• Build and maintain a strong client database, nurturing long-term relationships.
• Stay updated on industry trends and competition to identify new business opportunities.
• Prepare reports and presentations to showcase the success and impact of our services.
• Work closely with the sales team to identify potential clients and pitch our services.
• Take end to end responsibility for projects

Requirements

· Proven experience of 2-4 Years as client service executive / manager in an event /media firm.

· Good business communication skills i.e. email, letters, reports, presentation, etc.

· Time-management skills and the ability to work efficiently under pressure.

· Excellent organizational and time management skills.

· Strong analytical and problem-solving skills & exemplary attention to detail