Client Servicing Manager

Roles & Responsibilities:

• Cultivate and nurture strong client relationships across diverse organizational levels, serving as the primary liaison to ensure client satisfaction and retention.
• Develop and implement comprehensive client strategies that align with their brand objectives and market dynamics.
• Collaborate closely with cross-functional teams, including creative and production, to orchestrate the successful launch and optimization of brand campaigns.
• Craft and deliver persuasive proposals and presentations to clients, effectively communicating brand strategies and campaign concepts.
• Lead the intake and management of client briefs, overseeing projects from inception to completion with a keen focus on quality and timelines.
• Effectively coordinate and oversee external suppliers, ensuring seamless execution and delivery of project components.
• Develop accurate cost estimates, monitor project budgets, and ensure prompt billing and payments to uphold financial integrity.
• Monitor and analyze competitive landscape, maintaining comprehensive records of competitor activities and communications to inform strategic decisions.
• Contribute valuable insights and expertise to new business pitches, leveraging market intelligence and brand expertise to drive growth opportunities.

Qualification Required:

• Graduate or Post Graduate

Experience Required:

• 4-7 years of account management experience in an advertising agency

Skills/ Competencies Required:

• Exceptional communication and presentation abilities, both verbal and written.
• Proficiency in crafting strategic and compelling presentations.
• Outstanding customer service prowess, adept at engaging with clients, suppliers, and colleagues across all levels.
• Meticulous attention to detail, ensuring accuracy and precision in all tasks.
• Confident and enthusiastic in client-facing presentations and interactions.
• Strong people management skills, capable of effectively leading and motivating teams.
• Demonstrates a proactive "can-do" attitude, driven to exceed expectations and achieve success consistently.

Interested candidates email your CV at nisha.manglani@rkswamy.com