Client Servicing Manager

As a Client Relationship Manager in a digital/creative/marketing agency, your role is crucial in ensuring client satisfaction and account growth. You will be responsible for managing client relationships, coordinating campaigns, translating client briefs into actionable plans, identifying upsell opportunities, overseeing project timelines, and compiling reports that showcase results. Your strong communication skills, ability to manage multiple accounts efficiently, eye for detail, and strategic mindset will be key in delivering successful integrated campaigns across various channels. - Own day-to-day client communication, building trust, and becoming the go-to person for clients. - Collaborate with creative, digital, and strategy teams to ensure timely and on-budget execution of ideas. - Translate client briefs into actionable plans and guide the process till final delivery. - Identify opportunities to upsell and cross-sell, pitching innovative solutions to clients. - Manage project timelines, deliverables, approvals, and feedback across multiple accounts effectively. - Share insights, compile reports, and lead reviews to showcase campaign results. - Minimum 4-6 years of client servicing experience in a digital/creative/marketing agency. - Strong communication and presentation skills for client and internal team interactions. - Ability to manage multiple accounts and timelines efficiently. - Proven experience in executing integrated campaigns across channels. - Detail-oriented with a strategic mindset and a passion for marketing. - Cool-headed, quick-thinking, and solutions-focused attitude. The company offers full-time, permanent job types with benefits including internet reimbursement, leave encashment, and performance bonuses. The work schedule is on day shift from Monday to Friday with the work location being in person. Please feel free to reach out to the employer at +91 8586875140 for further discussions.,