Client Servicing Manager

Client Servicing

Experience:

Location:

Key Responsibilities

• Act as the primary point of contact for Govt./PSU clients, understanding their communication, branding, and event requirements. Will be a key point of contact between clients, internal teams, and the Delhi Head Office to ensure alignment of deliverables
• Coordinate with creative, design, and production teams to develop presentations, event concepts, and campaign deliverables.
• Draft and deliver sharp, clear briefs to internal teams ensuring accuracy and timeliness.
• Manage end-to-end execution of events, activations, and campaigns – from concept to on-ground delivery.
• Ensure compliance with Govt./PSU processes, tenders, and documentation requirements.
• Build and maintain long-term client relationships with professionalism, integrity, and responsiveness.
• Prepare and deliver impactful client presentations, proposals, and reports.
• Monitor project timelines, budgets, and deliverables to ensure high-quality output.
• Stay updated on industry trends, especially in the Government & PSU sector, to suggest innovative ideas to clients.

Skills & Competencies

• Strong communication and interpersonal skills – ability to interact confidently with senior Govt./PSU officials.
• Excellent coordination and multitasking skills to manage multiple projects simultaneously.
• Understanding of creative workflows, event management, and on-ground execution.
• Detail-oriented, with strong documentation and reporting abilities.
• Ability to thrive under deadlines and work in a fast-paced, client-focused environment.

Qualifications & Experience

• Graduate/Postgraduate in Mass Communication, Marketing, Advertising, or related field.
• 3–6 years of experience in

  Client Servicing

  with an events, advertising, or media agency.
• Proven track record of handling

  Govt./PSU clients, tenders, and large-scale events/campaigns

  .
• Experience in event execution, exhibitions, or Govt. campaigns will be highly preferred.