Client Servicing - Digital Marketing

Position:

Experience:

Location:

About the Role

Client Servicing Manager

Key Responsibilities

• Act as the

  primary client liaison

  , ensuring alignment, timely communication, and consistent delivery.
• Drive the

  execution lifecycle

  across services including

  SEO, Paid Campaigns (Google, Meta, LinkedIn), Social Media Marketing, GBP Optimization, Content Marketing, and Web/Tech enhancements

  .
• Work closely with internal teams (SEO, Paid, Social, Creative, Tech, and Content) to ensure on-time and quality output.
• Lead

  weekly planning, reporting, and review

  calls with clients; ensure action items are documented and closed.
• Track KPIs and delivery SLAs across all projects; proactively flag risks, dependencies, or blockers.
• Collaborate with internal stakeholders to ensure

  client expectations are translated into clear task plans

  .
• Stay updated with industry trends and help identify

  growth opportunities and optimizations

  for clients.
• Support the strategy team in drafting proposals, pitch decks, and performance analysis reports.

Requirements

• Minimum

  3 years of experience

  in client servicing at a digital marketing agency.
• Strong exposure to the

  digital ecosystem

  , including SEO, Paid Media, Social Media, GBP, and Web Projects.
• Familiarity with tools like

  Google Analytics, Search Console, SEMrush, Ahrefs, Meta Business Suite, Google Ads Manager, and GMB Dashboard

  .
• Excellent

  client communication and stakeholder management skills

  .
• Ability to multitask across projects, prioritize effectively, and maintain delivery discipline.
• Comfort with

  tracking KPIs

  , managing timelines, and coordinating with multi-disciplinary teams.

What We’re Looking For

• Based in

  Gurgaon

  or willing to relocate.
• Strong written and verbal communication skills in English.
• Independent, accountable, and detail-oriented with a collaborative mindset.
• Thrives in a

  fast-paced, high-ownership agency environment

  .