Client Servicing/ Capital Market/ Financial Market/ Mumbai

Dear Applicants!

Teamware Solutions!

Position:

Experience

Location:

Notice Period:

srividhya.g@twsol.com

Primary Responsibilities:

The candidate will join the Singapore Cash Client Processing (CCP) team and will be responsible for

supporting all client-related activities from the point of trading through to settlement, including trade

allocation, trade confirmation, prematching, fails management and customer query resolution. The role

will also involve resolving/ escalating client queries and issues, in conjunction with the regional Client

Relationship Management team. The objective is to maintain a high level of value added service and to

partner with the Business Unit and Operations Management to address key internal and client issues

and manage risk. The CCP team always seeks to respond rapidly to clients needs and developments

within the industry, making it a constantly changing environment, which demands high performance

from the individuals in the team. Clients have a named point of contact within Morgan Stanley, who can

respond effectively to their queries.

The individual will report to the team manager based in Singapore and will also work very closely with

the CCP teams in the region.

Key Areas of Responsibility

• Supporting Morgan Stanleys clients and other MS business divisions to provide a wide range of

support related to post-trade execution and settlement process

• Maintaining effective risk controls over clients trading activities, and review internal risk and

exception reports

• Be client-centric and maintaining a good relationship with various departments both regionally and

globally

• Ensuring business processing is in compliance with Firm policy/procedure

• Looking for process or system improvements to increase capacity and mitigate risk

• Providing back up support and coverage for other functional teams in Singapore Asia Branch

Operations

Requirements

• University degree with 1-4 years of experience in an Operation role

• Experience with global investment bank, with equity product knowledge and client service

experience an advantage

• Experience in dealing with sales / traders and clients

• High personal commitment and integrity

• Good understanding of products, business and operational knowledge

• Good communication and organizational skills, able to interact and work effectively across

functional/locations;

• Detail oriented with strong risk awareness and able to perform operational responsibilities to a

consistently high standard;