Client Services Representative

Company Description

TSEC Sporting Ventures Private Limited is a leading sports events and strategic marketing agency with over 15 years of experience in the Indian sports industry. The agency specializes in sports events, tournaments, brand activations, and comprehensive marketing strategies that resonate with target audiences. TSEC is passionate about creating impactful sporting events and memorable brand experiences that drive engagement and foster long-lasting connections between brands and consumers. Leveraging extensive industry knowledge, TSEC develops tailored strategies that amplify brand presence and enhance visibility in the competitive sports landscape.

Role Description

This is a full-time on-site role for a Client Services Representative for the customer loyalty programme for a client, located in South Delhi. The Client Services Representative will be responsible for managing client relationship, ensuring up to date tracking with client, managing project p/l and timely deliveries. Daily tasks include liaising with clients to understand their needs, coordinating with internal teams to ensure successful project delivery, addressing client inquiries, and maintaining accurate records of projects and deliveries. The representative will also handle finance-related queries and support the finance team in invoicing and payments.

Qualifications

• Client Services and Customer Service skills
• Strong Communication and Customer Satisfaction skills
• Basic knowledge of Finance and ability to assist with invoicing and payments
• Excellent interpersonal and problem-solving skills
• Ability to work on-site in South Delhi
• Bachelor's degree in Business Administration, Marketing, or a related field is a plus
• Experience in the sports or marketing industry is advantageous