Client Services Manager

As a Client Servicing Executive at YellowHive Events & Media, your role will involve managing and nurturing client relationships, ensuring smooth communication between clients and internal teams, and contributing to the successful execution of corporate events. Your proactive and solution-oriented approach in a fast-paced environment will be crucial for this position. Key Responsibilities: - Serve as the primary point of contact for clients, managing their expectations and ensuring satisfaction throughout the event planning and execution stages. - Develop and maintain strong relationships with key client stakeholders to foster long-term partnerships. - Understand the client's business objectives and ensure the event aligns with their goals. - Collaborate closely with internal teams to design and execute corporate events that meet client expectations. - Coordinate with external vendors, venues, and suppliers to ensure timely and seamless service delivery. - Oversee event timelines, ensuring all activities are planned and executed on schedule. - Assist clients in setting and managing event budgets, providing regular updates and recommendations for cost optimization. - Review and approve vendor invoices, tracking expenses against the budget. - Provide on-site support during corporate events to ensure smooth operations and troubleshoot any issues. - Supervise event setup and breakdown, ensuring all logistics are coordinated efficiently. - Collect client feedback post-event to measure satisfaction and identify areas for improvement. - Handle client concerns and conflicts promptly and professionally, proactively identifying potential issues and mitigating risks. - Work closely with internal teams to align client requirements with event execution strategies and ensure high-quality event outcomes. Qualifications and Requirements: - Experience: 3 to 6 years of experience in client servicing, corporate event coordination, or event management.,